wolstech

Well that's a new one...I'm seeing the same thing if I log into your cPanel, and nothing on my end stands out as being misconfigured. It's only your account too, since my own one works fine. Lets have Krydos look at this.

We get 1TB at "up to" 250Mbps (you never actually get the advertised speed...I get about 120Mbps). That starts at $90. Then there's the cable TV and phone service that these large companies always push as a bundle, the myriad of fees such as the BTV fee (Broadcast TV fee, paying to receive free OTA channels via the cable), RSN fee (Regional Sports Network fee, most sports networks are owned by cable companies over here, so they pass that cost onto us too), regulatory fees (government mandated), sales tax, cable box rental (no option to buy it over here, you must rent it if you want TV), and in some places BS fees like a "cost recovery fee" (seriously, one ISP is currently charging their customers this, it's literally a fee intended to make customers pay for a lawsuit they recently lost), a standard American cable/fiber bill is often $300+/month. Oh, and in many places, you've got exactly one choice for an ISP, so they hike prices regularly because there's no competition for you switch to. Static IP isn't even an option if you wanted it outside of business plans. Broadband service in the USA sucks.

I'd pay that in a heartbeat. Here in the USA, decent internet service tends to start around $60/month, and that's if you get it with cable tv. By itself, decent internet can run $90/month or more. Oh, and that's residential service with a dynamic IP. Business grade service costs substantially more. Most ISPs here won't even consider a static IP for someone on residential service. Cheaper options like DSL also still exist in some places, but they're useless for most applications these days.

They won't respond typically in my experience. On the rare occasion that they do, it'll be a canned response, usually claiming abuse of some form even no such abuse occurred. That company is all around garbage based on my own experiences. Spend some time on google and you'll see most others agree. You can set up the .tk domain on your account if you wish, but be aware once it starts getting tons of traffic, they're going to do the same thing to that one too. Your main domain is already set to the .tk version, so you should be able to just point it here and it'll work. You'll need to recreate the subdomains and mailboxes.

Krydos needs to install these.

What IPs need access (or do you want it from any?)

This isn't working because Freenom cancelled his domain on him from the looks of it. If he's lucky he'll be able to re-register it, but if not, there's no way to fix it. He needs to get a new domain. For what it's worth, Freenom is notorious for this. Me and Krydos have both lost numerous Freenom domains for no reason. Freenom loves to cancel them if they get too much traffic, then try to extort money from you to get them back. One of the best things I ever did was buy a proper domain. We recommend namecheap: https://heliohost.org/partners/namecheap Also, his domain change failed again, not that it matters since the domain itself is not valid anyway. If I visit http://groovetunez.ga I get freenom spam, not a queued page or anything our servers would put out. Similarly, the domain only has a single DNS record pointed to Freenom's parking page, which is exactly what Freenom domains do when they get cancelled (assuming they don't just stop working entirely). Host: groovetunez.ga Class: IN Ttl: 300 Type: A Ip: 195.20.52.55

I've seen similar issues before. Try updating the video drivers. Also, go to %userprofile%\AppData\Local and delete the Google folder (this resets Chrome to its defaults).

Load spikes. When that is happening it’s not just you. The entire server is seeing 500s when this happens. I get alerts all the time from uptime robot for these. They recover on their own in a minute or so.

Apache has now restarted but this is still broken. I'm guessing there's something wrong with the Apache config for either your or the other user's account. I would've expected removal and reading to fix it, but it didn't for some reason. Let's have Krydos take a look.

Alright...I've removed and re-added your domain to your account, and also renamed your index.html file just in case. Once Apache restarts in a few hours, this domain should point back to your account again assuming the system does what it's supposed to, and the suspension page should go away (you might need to clear your cache). I've also suspended the guy whose account had your domain on it. I don't think he did anything wrong and suspect an internal server error caused this issue, but something is wrong with his account. The domain was "yours" according to cPanel, but "his" according to Apache... Also, you should be able to log into cPanel since (despite the message), your account is NOT actually suspended. If this doesn't clear up after an Apache restart, I'll have Krydos look at it.

Please disregard the suspension message showing on your domain while we get this squared away. The suspension is actually for the other user whose account your domain is somehow attached to.

I just dug into this, and somehow completely missed the fact that your domain isn't even showing your account's files. It's showing the contents of an account called aanaser for some reason, and I incorrectly assumed that account was yours. I'm looking into this further. It appears your domain has somehow accidentally attached to another account.

That folder does indeed exist on your account, it's in your public_html folder. It's part of a program called Babbel that's installed in there. The index.php for that program shows this: /* ******************************************************** * @author Santos Montano B. (Lito Santos M.) * @author_url 1: http://www.kanorika.com * @author_url 2: http://codecanyon.net/user/kanorika * @author_email: info@kanorika.com ******************************************************** * Babbel - Collective Intelligence * Copyright (c) 2018 Kanorika. All rights reserved. ******************************************************** */ What appears to have happened is that someone broke into that software and attempted to convert it to Arabic language...not realizing that a system intended to be in english/spanish lacks an Arabic language pack. Looking in the database shows a lot of the things like the name of the site and description are all Arabic now too.

Well, the software requires whatever that file is to function. From the looks of it, the file is specific to language "ar". Did you change the application's language shortly before this happened? I have a feeling the issue is related to the application looking for a language pack that's missing. Check your config file to see if there's an option to select a language. If there is, set that to one that's installed (go to that languages folder and see what options there are, odds are en or en-us will be in there at the very least).

Does the file /home/aanaser/public_html/system/languages/ar/global/global.php actually exist?

There's no details available for it unfortunately, because the system doesn't really log the exact events that trigger the block. I checked the firewall logs and found nothing. System maillog only shows your (successful) POP logins from yesterday. The only information the system shows for an IP ban is IP, service and server, in your case that it was blocked for having 20 or more failed SMTP logins in a one hour period, on Tommy.

Unblocked.

TIL Ashoat also owns bluestone coding. I had never bothered to look into that despite seeing the mention of it in the ACP.

Our servers do not support Django 3.x at this time. Our servers offers 2.1.13 running on python 3.7. You'll need to use the older version of django to host with us. The full version list of modules we support is available here: https://krydos2.heliohost.org/cgi-bin/modules37.py Alternately, you can purchase a VPS instead, which gives you root access and will let you run whatever programs and version you want: https://heliohost.org/vps/

This account is indeed suspended for suspected domain theft. Usually when we detect this sort of thing, it's because someone swept Whois for domains pointing to us that aren't hosted, adds them all to their account, then attempts to serve either ads or malicious content on them (e.g, malware or phishing). Doing this is illegal (theft, you're hijacking a domain you have no rights to use) and also against our terms of service (which prohibits illegal activity). If these domains are actually all yours, please provide proof of ownership (e.g. purchase receipts, documentation from your registrar, etc.) for EVERY domain on the account. If they're not yours, your account cannot be unsuspended.

Bingo. Picking weird domains such as the one on this account are a great way to get an account flagged for this because in our experience, roughly 90% of accounts that pick such domains eventually phish.

Your site is loading fine, though it's very slow. (Took 30 seconds...Wordpress sucks). Wordpress is going to be borderline unusable on Ricky or Johnny due to how bloated it is. We recommend users not use WP anyway, it's notorious for not working well because it's so badly written, even on a fast server like tommy. It's also very inefficiently written and often causes high load, and very easily hacked (in fact, so much so that it's the number one cause of high load suspensions, hacked accounts, and accidental spam and phishing bans). I see your directory listing just fine. Replace Wordpress with something else and you'll be fine.

Please check your PMs.

You must pick one of the other servers first yes. Lily accounts are actually created alongside the cPanel account, so you’ll have both. The cPanel account is used for DNS management and email among other things, so you have to have one even if you don’t plan to use it for hosting. Sign up for one of the other servers of your choice, then let me know your username once your account is created and I’ll get the lily account created.