wolstech

Zero ssl is (ot at least was) free but you have to generate certs manually every 90 days. The certs it produces are from LE. There are other sites that also do this for free without the cert bot too. All of them generate 90 day certs though, because LE does not allow anything longer.

Krydos has to install these for you.

Krydos (or perhaps yashrs) will need to check on this for you.

You misunderstood. There is no updated backup. If the files have changed since the backups became available at the end of July, then you will need to manually download the updated versions…

It is. You just generate the certificate using a service like zerossl and upload it as I said above. You cannot actually install it yourself, Krydos has to do it for you.

cPanel and autossl no longer work, so you have to manually generate a new cert outside of here using something like zerossl, then upload both the cert and the key to your home folder (do not upload them to public_html!). After you do that, post here letting us know you uploaded one and I can have Krydos install the new one for you.

Were the files uploaded after the backups were made? If not, you could just download the backup at https://heliohost.org/backup/ If they were added after that, what folder are they in? We can zip them on our end.

It's Plesk, not plex, but yes. Without a license, cPanel's email server does not function at all. For the time being, you can get already delivered mail using FTP (there's a mail folder containing the mail as plain text files), but you cannot receive or send new mail. You can set up third party mail service if you wish (there are a few free ones that support custom domains if you look around), but you'll also need to either use third party DNS for your domain or have us make the needed DNS changes for you.

There is no way to create new users or databases at this time.

The donations do increase storage (disk space), but they do NOT increase the amount of CPU or RAM you can use without errors or getting suspended. We can't change the quotas at the moment that I'm aware of, so it's moot for now, but when cP was working, the space was $5 for 1000MB, and the maximum a user could have is 5000MB ($20, since the first 1000MB is free with the account).

We don't have an inode limit. What you're seeing is the server being CPU or RAM starved due to someone causing high load. Also, Tommy has half his normal RAM at the moment due to the Plesk migration ("new Tommy" is using the other half). Because it's load based and not artificially limited, donating will not improve this issue.

You can skip the setup entirely if it's already configured. The setup just generates that file. Just visit the root folder and sign in using your cPanel username and password. It appears to be working as I was able to log in and view my own DBs using it.

The auth section of the PMA config.inc.php on lily looks like this, and it should work on Tommy too since the server is localhost there as well. There is no username or password line at all. Change the blowfish secret line to 32 random characters. /** * This is needed for cookie based authentication to encrypt password in * cookie. Needs to be 32 chars long. */ $cfg['blowfish_secret'] = '12345678901234567890123456789012'; /* YOU MUST FILL IN THIS FOR COOKIE AUTH! */ /** * Servers configuration */ $i = 0; /** * First server */ $i++; /* Authentication type */ $cfg['Servers'][$i]['auth_type'] = 'cookie'; /* Server parameters */ $cfg['Servers'][$i]['host'] = 'localhost'; $cfg['Servers'][$i]['compress'] = false; $cfg['Servers'][$i]['AllowNoPassword'] = false;

There's a way to set it so it asks for username and password every time when you log into it. I'll take a look at my install when I'm at a computer for you and figure out the settings.

They will get banned when they get reported. Back when cPanel worked, phishing and malware was typically very easily spotted and banned within hours of being uploaded (we had developed custom anti-phishing software that caught the vast majority of these within hours) but that hasn't really been working since cPanel died, so for now we have to rely on abuse reports.

I saw this last night as well on another subdomain, it's the parent domain heliohost.us that's being flagged by MBAM (flagging the parent also flags all of the subdomains, which makes sense because in most cases the content would all be controlled by one company/person, though it's not the case here...). It happens on occasion since users often host scams, phishing, malware, and related content here. All you need is some random user getting hacked and a phishing page going up...and all of a sudden our entire domain gets blocked. Easiest fix is to use your own domain with our service. Also, it's for similar reasons that people often have issues with the email on our shared hosting (when it worked...). Someone sends spam and the whole server gets blocked (though the fix for spam blocks is a dedicated IP instead of a different domain, since mail blacklists are IP based, not domain based).

You literally just download it here, unpack it, and upload the files. https://www.phpmyadmin.net/downloads/ You may need to edit the configuration file (specifically the authentication options and the hostname, which should be localhost) as well.

You can access your files via FTP right now if you wish, and if you need to edit databases you can upload Phpmyadmin and use that to administer them.

It won't work on your computer. You have to upload it to your account (in a folder that's inside public html), then access it through your domain like any other script.

There is no file you can download via FTP. If you need the database as a file, you can use PhpMyAdmin to export it, which will produce a .sql file that you download in your browser.

The account igorkr does not exist.

Email doesn't really work, and won't until the migration is done. You may want to use a different mail provider until then. You can retrieve mail in your mailbox by looking in your ~/mail folder. There should be folders for each mailbox, with your mail being in "cur" inside them. The files with the really long random filenames are the actual emails in raw form (text with headers, etc.) You can download those and give them a .eml extension and they'll open in mail clients like Outlook or similar as a normal (rendered) email. They may not be perfect because they aren't true .eml files though (to be exact, these files are in RFC5322 format, which is a superset of .eml).

We haven't been able to create new accounts on any of our servers since July when our cPanel license was revoked. We're migrating to plesk, but until that's done, we cannot offer any new accounts. There is no ETA for when that will be finished at this time.

Krydos has to install this for you.

@Jenova Last I heard we're not even on step 2. He did number 1 and "Does the transfer process work?" is "No" because the import script Plesk provided was woefully incomplete and from what I've read barely worked at all let alone completely or correctly. K was apparently working on rewriting much of it so it actually does what's advertised. Has this changed?