wolstech

What is the reason for needing a second account instead of just adding a second domain to your existing account? Will someone else be maintaining the site you're migrating that you don't want having access to your personal site? If you're the only one who will be maintaining this, adding a domain would be a better way to handle it. (I did cancel the pending suspension for your personal account by the way, just need to get the second account figured out )

Should be fixed. /tmp was full on Morty due to 3.7GB of passenger error logs clogging it up.

That error is usually on our side and is usually caused by /tmp being full... thanks for reporting it, we'll look into it and get it cleaned up.

Just to update on this, in order for that mail subdomain to work for email, you need to turn the Cloudflare Proxy off on it. Also, be sure the record is an A record pointed to 65.19.154.94. It will not work for mail service if it's a CNAME to your root domain or if the proxy is turned on.

Domain added. It can take 2 hours to work. That said, there isn't really a need for this domain if you're using the recommended configuration (which is to use the server hostname morty.heliohost.org for the mail server hostname in MX records and mail clients instead of using your domain). @MoneyBroz The mail subdomain is actually available. I believe that one being reserved is actually a relic of the cPanel era, as Plesk doesn't use it for anything by default. It's webmail that's reserved in Plesk, and even then it only matters if the user actually enables that function.

That site is working properly for me. Please clear your cache.

Use absolute paths to the files in the scripts instead of relative ones. Your home folder is at /home/weer.helioho.st/ so absolute paths would be in the form: /home/weer.helioho.st/httpdocs/filename.txt You can also make the path dynamic. This statement means "filename.txt in the same folder as the PHP file": dirname(__FILE__).'/filename.txt'

They're probably being sent with a fake from header to make them look like you sent them to yourself. Pretty common with spam. Plesk's email system doesn't have a good spam filter, so you're likely going to receive most if not all spam sent to your domain. Decent spam filters will discard these fake From emails as sender spoofing. That said, DKIM, SPF, and DMARC have been set up for the domain bochard.net. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

DKIM, SPF, and DMARC have been set up for the domain genland.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

You're suspended for excessive mariaDB server usage. It lists 14,240 in a 24 hour period, but not sure what the units are in this case (perhaps number of queries or CPU time spent running your queries?). The fact you mentioned it was for IOT stuff makes me think you might be updating the database too often...the fix might be a simple as reducing the polling frequency of whatever is connecting and using the database server. Honestly, this is only the second or third time I can ever remember someone getting suspended for this. I'm going to escalate this to Krydos as he will have more information on what happened...

It may work for you, but just to note for others, our officially recommended configuration is to use the server hostname (tommy.heliohost.org in your case) for IMAP/SMTP in a mail client as well as for MX records. Doing this eliminates the need for custom mail certificates, bypasses cloudflare proxies without extra records, and improves compatibility (the mail server identifies itself to others as tommy.heliohost.org, some clients do not like it if the server identity and the domain used to reach it don't match).

Modules designed for mysql work with mariadb databases, and we have a few different mysql modules already installed on Tommy. The full list of modules can be seen here for 3.12 on Tommy: https://krydos1.heliohost.org/pyinfo/info3.12.py Is there a specific reason you need this one vs. the mysql ones already installed? If you do need this specific one, let me know and we'll see about getting it installed.

The account celesetatone1 looks like it's already been reset. We can't add domains to accounts until after you recreate the account. Please check your email for a link to finish the reset and create the new account. Once that's completed, let us know and we'll add the domain for you

For SPF, use this (leave the name field blank, use this as value): "v=spf1 include:tommy.heliohost.org ~all" For DMARC, enter the name as _dmarc, and use this value: "v=DMARC1; p=quarantine" For DKIM, the record needs to be generated in Plesk under the mail settings as its unique to each user. Turn it on, apply the settings, then click the ? next to the DKIM settings and it will show you the correct records to use.

So your laptop had malware...that explains it. Glad to see you found the source of the issue Unsuspended again. I've randomized the password for that compromised email mailbox so the attacker cannot send messages. You'll need to set a new password for it in plesk before using it again. It may take a few minutes for the account to work again.

No you can't. Plesk's git cannot be the target of a push. The suggested solution for automatic deployment is what you described (hosted repo on github with a webhook). If there was a way to do this, it would need to be over HTTPS anyway as we don't allow SSH access to the Plesk servers for security reasons.

Domain added. It can take up to 2 hours to work.

Your account has been reset. You'll receive an email when the reset completes with a link to finish creating a new account. The contents of your old account will be available at https://heliohost.org/backup/ once the reset is complete.

Unsuspended. It may take a few minutes to work again.

The Internal Server Error on the test.py was incorrect permissions. They need to be set to 755, you had them set to 774. I fixed them for you and the script works now. https://techsite.helioho.st/cgi-bin/test.py The 502 errors are normal on Johnny and Tommy plans. See https://wiki.helionet.org/502_Bad_Gateway Poor performance is also unfortunately normal on Johnny and is due to overcrowding. The only fix for that is to use extremely lightweight code or static HTML, or move to a different server.

Your account is suspended because we need more information regarding the content hosted on the account. We detected a possible fake university login screen hosted on your account. HelioHost does not allow phishing or illegal activity. Can you explain what it is for?

You're suspended because our system thinks you have more than one account. Users are only allowed to have one account. Which one do you want to keep?

The 502 is normal and occurs every two hours during Apache restarts. 403 errors are normal if directory listings are disabled on a folder and there’s no index file present. SMTP host name is johnny.heliohost.org, with the full email address and password you create in Plesk as the credentials. There is a sending limit of 50 emails per day. Exceeding this limit will result in the loss of email services.

Duplicate request.

Which suffix do you want? We offer heliohost.us and helioho.st for free domains. We do not offer user domains ending in heliohost.org.