Krydos

Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.

That feature is planned, but not implemented yet. The database actually has two email entries available for each VPS. One of the email addresses has to match your PayPal account email address to help match payments up with VPS accounts. That's a good idea that users could change their contact email address though, and log in with that instead. I assume you're talking about the shared hosting dashboard now since you mention cPanel and Plesk, but the button is already in the shared hosting dashboard. It's just a link to post your request on the forum for now, but it will be automatic eventually. It would be useful for VPS users to add free heliohost.us type domains too though. Right now VPS users can get a free domain from us by just asking. I hadn't thought of that. I'm not sure how useful it would be though. I don't think this feature would be used very often because you can just change the credit card attached to your PayPal account and that doesn't require anything on our end because it still comes from the same PayPal account. That's a good idea, and should be pretty easy to implement. If you're on a 1 month plan this button appears for you. Yeah, a silver lining of losing our cPanel licenses is we've been able to basically start over from scratch and build everything back better than it was before. Thanks for the feedback.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=arabdoctors.eu.org

Not sure. I assumed it would. My personal account on Plesk has existed since July 2021 and I've never had to reissue SSL certificates for it. All 14 domains renew automatically. I guess we'll see in 60 days if your certificates renew like they're supposed to.

You just have to reissue it and check the right boxes: Wildcard certificates aren't currently supported. I went ahead and reissued the certificate for you to see if there were any errors maybe, but it worked just fine on the first try.

It's not particularly useful because it's mostly just links to post your support requests on the forum for now, but it helps give new users an idea of what is available. Also we have had quite a few users buy a VPS, not read the part about emailing them, and then expect to be able to log in immediately. With the VPS dashboard they can log in immediately like they expect to be able to and it shows them that their build is still in progress which reduces the confusion and support requests.

I already enabled mail in the other thread. Make sure you change your passwords and run a malware scan on your computer too. If the spam messages continue we'll need to disable mail again. The other thing you can do is use an external mail provider like a free Zoho account. That way our servers don't handle the mail and we won't get the abuse reports.

It looks like your Ricky account is registered to your ...jeff@gmail.com and your VPS is registered at your ...ejeff@gmail.com address. The reason you're getting the ETA page is probably because you're trying to log in with ...jeff@gmail.com is my guess. Since you don't need the Ricky account I can just delete it for you. You can also log in to VPS using your username which is jeff.

Not installed yet. I'll make a news post when it is.

Yeah, the A records for that domain weren't changed. I changed them and reissued an SSL certificate for you. https://www.sslshopper.com/ssl-checker.html#hostname=teutoburgo.tk

There you go https://wc-choir.org/ Delete the index.html file at home/wc-choir.org/index.html and upload your files there to set up your new site.

Unblocked again. Not yet. If you let us know what domain you want added we can add it for you though.

You main domain has been changed. Your website won't work and you won't be able to install ssl until you set your nameservers. You can either use ns1.heliohost.org and ns2.heliohost.org or you can use any external DNS service such as Cloudflare and create an A record pointed to 65.19.141.77. Let us know if you need help with anything else.

Yep, you should be good to go.

You can issue and reissue SSL certificates by logging in to Plesk and going to Websites & Domains > gsakola.com > SSL/TLS Certificates > Reissue Certificate > Check all the boxes except wildcard like below > Click get it free. Wildcard SSL certificates aren't supported yet, but they will be eventually. I went ahead and did the above for you to make sure it worked without errors, but if you need to do it yourself some day or if anyone searches and finds this it will help them. In this case there was an error because the transfer script used to only transfer the main domain, but not any additional domains. Once I realized what was happening I fixed the script, but the first few people like you only the main domain's A record was changed. There you go https://www.sslshopper.com/ssl-checker.html#hostname=gsakola.com

Did you type "default" in the "DKIM selector (optional)" box? It doesn't work unless you specify which DKIM selector you want to check.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=appstursoft.com

Probably not. What usually happens is PayPal attempts to run the transaction, fails, and we have to send out a late payment notice. To prevent that from happening you can set up a new subscription now with this link https://heliohost.org/vps/pay/?code=1sJF81yzbNBrrc6a Once the new payment is made let us know and I can refund the unused portion of the previous payment.

Yeah, it was pretty easy to spot.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=peace2u.heliohost.org

I found it. There you go https://heliohost.org/eta/?u=cridus Thanks for the donation.

Well, I was sending one invite, and then fixing any problems that the invite had, and then sending another invite and then fixing any issues, etc. There are more problems than I expected. I'll just set it back to zero for now.

Let me know once it's uploaded and I'll install it for you. Renewed certificates still have to be installed before they will work.

Wow, good find. I've never seen that tool before, and I learned some interesting stuff from it. One thing that surprised me is Plesk's DKIM signature is valid according to everyone other than Google because the DKIM specification states that if the k tag is missing the default is rsa, but Google just calls the whole DKIM invalid if the k tag is missing. I fixed that and a few other things for one domain and it looks like this now. The only issue left is that your MX records aren't pointed at Google's servers, but I believe you need to use Google workspace for that which is not free https://workspace.google.com/pricing.html Hosting your MX records on our server and then forwarding the emails to Google is free. Test this domain out and let me know if this is working. If it works I can do the same for some of your other domains.

Your most recent backup has been added to https://heliohost.org/backup/ there is also a cPanel backup from July 2021 if you need that for any reason. Let us know if you have any problems downloading your backup. Sorry for not being able to provide hosting service to you anymore.