-
Posts
25,379 -
Joined
-
Last visited
-
Days Won
909
Everything posted by Krydos
-
A password reset link has been emailed to you.
-
HelioHost has limited amount of server space, and our mission is to provide free hosting to as many people who can't afford paid hosting as we can. Does it make sense to host 1 Wordpress site for you, or 1000 websites with reasonable load? If we had an unlimited number of servers like paid hosting companies we'd just put like 3 Wordpress sites on the same server, and the non-Wordpress server could have like 3000 accounts. Wordpress causes the same amount of load no matter what company hosts it. The for-profit hosting companies just make tons of money hand over fist for hosting the Wordpress sites so they don't complain about it, they just monetize it. I created a full backup which can be downloaded from https://heliohost.org/backup/ if you need it. You probably just need to edit your .htaccess and remove the line that says "Deny from all". If I remove that line for you and you don't notice for a few hours you will probably get suspended again before you have a chance to backup your site.
-
For the last few hours both Johnny and Tommy users have been unable to login to their dashboard or control panel. This was due to an automated update that failed on both servers this morning. The corrupted update has been fixed and you should be able to login as normal again. Websites on both servers continued to work during the control panel downtime. The load on both servers will probably be a little high for the next few hours as we continue to run the repair utilities to make sure there are no other issues. There may be a few short Apache, Nginx, and database downtimes as the repair utility works on each system. Let us know if you're still having issues logging in.
-
- 1
-
-
Did you check your spam folder and your promotions tab?
-
We've simplified the signup page a bit. There were a lot of old cPanel servers and unavailable servers listed that had a tendency to confuse people. The signup page hasn't been updated since 2021 so it was overdue for an overhaul. Since the Morty fundraiser was a success, we bought the new server, we're working on getting Morty ready to go, and hope to get him released soon we've left him on the signup page. We also listed the 10 domain limit, 100 GB memory limit, and 10k CPU limit up front on Johnny and Tommy so people understand ahead of time that they can get suspended for causing too much load. We also plan on adding a more detailed table view on the signups page so people can compare all of our servers in great depth if they want to. Let us know what you think of the new changes.
-
- 2
-
-
The reason http shows Wordpress install and https shows 503 is because of the Django config file only proxies requests over https. You can remove Wordpress and use Django by deleting the files in public_html and redirecting all requests to use SSL. You can remove Django and use Wordpress by deleting or renaming the Django config file and restarting Apache. Let us know if you need help with that.
-
The module django-environ has been installed on Tommy's Python 3.10. You can see the current list of modules and their versions with this link https://krydos.heliohost.org/pyinfo/info3.10.py
-
What is your dad's username?
-
It looks like your VPS rebooted 3 days ago. The way I had the Django app running doesn't automatically restart after a reboot as it was just a simple example to help you get started. Are you going to switch that domain to Wordpress?
-
[Inactive] My domain name 101061.XYZ can not be accessed properly
Krydos replied to tl404's topic in Escalated Requests
Closing due to inactivity. -
The module django-environ has been installed on Johnny's Python 3.10. You can see the current list of modules and their versions with this link https://krydos2.heliohost.org/pyinfo/info3.10.py
-
Well, you're welcome to pay $4 per month to get a VPS to use SQLite, but I suspect MariaDB or PostgreSQL would be easier to set up and better performance for free.
-
Except you do have a cron job running every 30 minutes. 5,35 * * * * /opt/plesk/php/8.0/bin/php -f 'httpdocs/wp-cron.php' We only recommend running Wordpress on VPS because it uses so much memory and CPU. You'll find that Wordpress, especially with all the worst plugins you could possibly install, will run quite slowly on Tommy, plus you'll slow down everyone else's websites, and we'll have to suspend you to keep everyone else's websites online. Here's some numbers to help you visualize the load that Wordpress causes
-
If you need a newer version of SQLite you have to get a VPS or Morty which isn't released yet. Why do you need SQLite anyways? Why not use MariaDB or PostgreSQL?
-
We should also mention that you can monitor your own load and see this graph on your own at https://heliohost.org/dashboard/load/
-
That would probably run through Passenger.
-
[Solved] Please provide my domain name as:- whatephphatha.co.uk
Krydos replied to paulbieniek's topic in Escalated Requests
Your main domain has been changed to whatephphatha.co.uk. Yes, perl cgi is enabled for everyone by default. You can test it out with a simple example by creating a file named perl.pl inside the cgi-bin directory with the contents #!/usr/bin/perl print "Content-type: text/html\r\n\r\n"; print "Perl as CGI is working..."; Then make sure the perl.pl file has 755 permissions and access it in your browser. If you did everything right it will look something like this https://krydos.heliohost.org/perl.pl -
The storage space of the account atmovies has been increased to 4000 MB. Thanks for the donation.
-
Your subscription has been canceled and you won't be charged again. Your forum account has also been deleted. Thanks for using our VPS service.
-
Uncheck the wildcard box. It isn't supported yet.
-
Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.
-
Your account has been backed up and you can download it from https://heliohost.org/backup/ if you need. Generally when this happens your database is fine, but I would still take a look through it to see if anything has been altered. We know for a fact that the hacker had access to modify and upload files to your account so do not restore any of the PHP files from this backup. Images and movies might be fine, but I would check them too before restoring them. Your account has been reset so check your email and click the link to take the next step in the reset process. Obviously we recommend not using Wordpress again, but it's up to you. Let us know if you need help with anything.
-
A password reset link has been emailed to you.
-
It looks like most of your load is unsurprisingly coming from the Wordpress install root@johnny [/home/xn--plised-pxa.heliohost.org/public_html/300-000]# ls error_log license.txt wp-activate.php wp-comments-post.php wp-content wp-links-opml.php wp-mail.php wp-trackback.php index2222.htm readmeexe.html wp-admin wp-config.php wp-cron.php wp-load.php wp-settings.php xmlrpc.php index.php readme.html wp-blog-header.php wp-config-sample.php wp-includes wp-login.php wp-signup.php
-
Your $5 donation has been verified and your disk space has been increased to the maximum. Thanks for the donations. Talk Sick is right though. If you need to re-open a solved ticket just edit the first post and change the title to remove the [Solved] then reply with a new post at the bottom of the thread. You can also just create a whole new ticket. The report button is for stuff like spammers, porn posts, and stuff that violates our forums terms of service not just to annoy us.
