Krydos

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

When an account is suspended the password is scrambled on purpose to prevent the account owner from being able to log in. We received a credible report from google that you account was hosting illegal malicious software or scripts on our server which violates our Terms of Service. Since your account was found to be in violation of the ToS we terminated your website and your access to your data. You will never be able to log into that account again, nor will you ever receive any data from that account. Hopefully that explaination can make it a bit clearer to you.

Is it working now?

Your IP was blocked on April 1st for connecting to FTP 259 times in less than 24 hours. It's fine to connect to FTP that many times if you have a legitimate reason, but you should let us know in advance so your IP won't get blocked. Generally when we see that volume of FTP connections coming from one IP address that quickly it indicates a brute force attack to try to gain illegal access to data on our servers. I have unblocked your IP address so your site and cPanel should now be accessible to you again. If you expect this volume of FTP connections to continue in the future you should post to let us know what you use all those connections for and that way we can whitelist your account for unlimited FTP usage.

Please post the following information: Your cPanel username Your main domain The server that you are on

Believe it or not, we do still officially support Frontpage because it gets us more points on some free webhost ranking sites. I just wasn't aware that anyone was still using it.

Done.

The IP address that you posted from is not blocked in any way, but like Shinryuu said a lot of the reasons for getting an IP blocked would be temporary so it might have just cleared on its own. If you still cannot connect to your account from a certain location I can check another IP for you if you wish. Either post the IP address or you can just make a post from that IP.

Well, I would recommend talking to the person who wrote the plugin because it sounds like it might have broken your MyBB when you installed it. You might also have some luck asking this question on a MyBB support forum because there might be others who have installed the same plugin and had the same problems. Finally, if neither of those options bring you positive results I would recmmend deleting your MyBB install and either restoring a backup from before you installed that plugin or if you have no such backup simply start a fresh MyBB installation and know not to install that plugin next time.

Your account is not suspended. The reason your domain is not working is because you don't have your nameservers set correctly. If you had done this step correctly you would be able to see it with this link http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=fxlweb.com&rec=NS You should use ns1.heliohost.org and ns2.heliohost.org if you wish to host that domain on your account.

Your account is not suspended or queued, but rather active and working fine. What link are you using to log in, and what link did you use to try to reset your password?

Well, if your account was suspended for using too much /tmp perhaps the best option would be to not use /tmp.

The unsuspend script doesn't always work right when someone renews when the load is really high. Is everything working now?

No.

Your account is showing up as clean now. Thank you for taking care of this.

A link to download a full backup of your account has been emailed to your contact email address. Your account has also been moved to Johnny and unsuspended and you should be able to log in at http://heliohost.org/

No, Heliohost definitely doesn't block cloudlfare IPs. I have cloudflare set up on several of my own domains hosted on Heliohost and they are all working fine. Perhaps your cloudflare settings are incorrect?

If you got that error trying to create a new account then it probably means that your old account had not been deleted yet. Yes, most deletions take place in the range between 5 seconds and 24 hours, but during extended sessions of high load it can sometimes take even longer for an account to be deleted. If you take a look at http://heliohost.grd.net.pl/monitor/ you can see that Johnny has been experiencing quite a bit of high load lately. I have checked, and your old account on Johnny with the domain randomforo.com has now been deleted and you should be able to create your new account using the same domain now. If you encounter any further errors let us know and we can take another look.

Your account was suspended for the following reason: Malware. 3 file(s). Trojan.PHP-43 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

If you have a good idea of what the problem might be, have a plan on how to fix this, and now know that you should probably test scripts locally as much as possible before executing them on a shared host I'm willing to give you a second chance.

According to the logs, your account was using about 1485% more memory than the average java enabled account's usage so java support was removed. Since java can only be enabled on a limited number of accounts at a time the automated systems monitor the resources that each account is using, and if one account seems to be abusing the service it is removed to provide better support to the largest number of accounts. If you know why your account was using so much more system resources, and would like a chance to fix the problem you may go ahead and request java on your account again by posting in the java request forum http://www.helionet.org/index/forum/74-java-requests/ As far as not being able to log in, have you tried the recommended method of visiting http://heliohost.org/ ? If you're still having trouble logging in with this link please let us know so we can further troubleshoot the issue.

We received a report that your account was a phishing site which violates the first agreement in our terms for hosting with Heliohost: http://wiki.helionet.org/Terms

Alright, you have permission to create a second account.