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Everything posted by Krydos
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Go to http://stevie.heliohost.org:2082/frontend/x3/ssl/csrs.html Select your domain from the dropdown box (if you have multiple domains.) Fill out country, state, city, company, company division, email, and passphrase for your business or self, not the server. If some of the fields don't really apply, like company division, just put website or something generic. Click generate and you should get two big boxes with all sorts of random letters and numbers. Copy paste the first box that starts with -----BEGIN CERTIFICATE REQUEST----- Go to whatever website you're purchasing your SSL certificate from. For instance you can do a 90 free SSL certificate from comodo.com as a trial. http://ssl.comodo.com/free-ssl-certificate.php (From here on out I will walk you through setting up a free 90 day certificate from Comodo. Other certificate providers will be similar.) Copy from your cPanel tab the CSR and paste it into the website from --BEGIN CERT to --END CERT. "Select the server software used to generate the CSR" is WHM/cPanel. Fill out the rest of the options, and then click "Next." Now they will want to verify that you own the domain you are trying to set up SSL on. The easiest way is to look at the email addresses they have listed and then verify that they are created with this link http://stevie.heliohost.org:2082/frontend/x3/mail/pops.html If the email address is created and tested select it from the list, and click continue. Now you get to fill out some more information. Some of the fields should be autopopulated from what you typed in earlier. Additional required fields are address, zipcode, etc. If your company has an office use that, otherwise your home address. Fill out all their required information and click next. If there aren't any problems with your data you should no arrive at their terms of use agreement. Click accept (if you accept) and continue to payment information. If you're doing the free trial the total should be $0 otherwise enter payment information to pay for your certificate. Continue to the next steps. Check the email address you selected earlier, and you should receive an email to validate that you own the domain. Type the code into their link. Once you have passed validation they will email you a file called yourdomain.crt to your contact email address that you typed in way up in step 3 (unless you changed it somewhere along the line) not necessarily to the same validation email address that you just used. (From here on the steps should be the same no matter if you're using a free certificate, or which company you purchased from.) Open up http://stevie.heliohost.org:2082/frontend/x3/ssl/crts.html In the email copy from --BEGIN CERT to --END CERT and paste that into the big box labeled "Paste the crt below" then click upload. Now your cPanel has all the required components to setup SSL, but it still hasn't been installed. Go to http://stevie.heliohost.org:2082/frontend/x3/ssl/install.html Once again select your domain from the dropdown box (if you have more than one) and it should auto-populate the three big boxes below with the correct information. I like to manually verify the first few characters of each box to make sure it isn't coming up with weird random data. If everything looks good scroll to the bottom and click "Install certificate." Wait patiently while the SSL is installed. It can take a few minutes. If this is what you already did, or if you follow these steps and the certificate still won't install properly feel free to PM me the .crt, .key, and the .ca text blocks and I can install it for you. If you do decide to send me a PM please make sure you post on this thread letting me know about the PM because otherwise I will never remember to check for new messages. Good luck!
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[Solved] Suspended: Lllooolo
Krydos replied to lllooolooo2@gmail.com's topic in Suspended and Queued Accounts
Since you were incapable or refused to reduce the load your site caused on Stevie within the three chances we gave you your account has been moved to Johnny and unsuspended. -
[Solved] My Website Has Been Down Many Times
Krydos replied to osratelmanar's topic in Customer Service
Johnny is the experimental server; Stevie is the production server. That's why on the signup page when you created your account it shows the uptimes http://www.heliohost.org/home/signup Stevie is currently at 99.9% uptime, and Johnny is currently at 88.59%. If you would like better uptime just move your account to Stevie using this guide http://wiki.helionet.org/Moving_your_account -
Your account is showing up as clean now. Thank you for taking care of this.
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Dedicated IP granted. Let us know if you have any questions about installing your SSL certificate.
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Please post the following information: Your cPanel username Your main domain
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Mar 6 13:52:03 johnny crond[30945]: (grb) CMD (cd /home/grb/public_html/test/periodic; php -q cron.php) Mar 6 13:53:03 johnny crond[31793]: (grb) CMD (cd /home/grb/public_html/test/periodic; php -q cron.php) Mar 6 13:54:03 johnny crond[416]: (grb) CMD (cd /home/grb/public_html/test/periodic; php -q cron.php) Mar 6 13:55:04 johnny crond[1250]: (grb) CMD (cd /home/grb/public_html/test/periodic; php -q cron.php) Mar 6 14:01:03 johnny crond[6750]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) Mar 6 14:02:02 johnny crond[7577]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) Mar 6 14:03:03 johnny crond[8477]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) Mar 6 14:04:03 johnny crond[9426]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) Mar 6 14:05:04 johnny crond[10380]: (grb) CMD (wget -q -O /dev/null http://test.shakeupload.com/ow_cron/run.php) I've used softaculous to install a lot of software, and it's never run a cronjob before.
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When an account is queued for deletion it is first suspended. This is normal. If you're super fast, or if deletions are a little slow at the time you can even remove your account from the deletion queue by using the reactivate tool.
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The recommended way to make sure your logins are counted and account doesn't get suspended for inactivity is by visiting http://heliohost.org/ typing in your username and password.
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Or you could just limit your cron usage to a maximum of 2 per day as our rule on cron jobs states.
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Your account is showing up as clean now. Thank you for taking care of this.
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Your account is showing up as clean now. Thank you for taking care of this.
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Your account is showing up as clean now. Thank you for taking care of this.
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It's also worth noting that our upcoming website competition awards an extra 500 MB of storage space to the winner for a total of 1 GB of storage. You should be sure to enter your site beginning April 1st when we begin accepting entries. http://www.helionet.org/index/topic/15067-web-design-competition-2013/
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Since the FAQ is hosted on one of the Heliohost Admin's private site I gave him a few days to fix the typo himself. Since it still hasn't been fixed I went ahead and corrected it. Thanks for pointing it out. Let us know if you find any other inconsistencies, typos, or wrong information.
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Each account is responsible for keeping their own files clean and malware free. If you would like a hint as to which files are the problem just ask and we can post the path and filename. We don't post the path and filename by default because most users are capable of finding their own malware and posting paths and filenames can sometimes cause their site to become even more vulnerable. If you don't want to clean your account it will be suspended again 24 hours after the timestamp on Shinryuu's post, or about 13 hours from the time of my post.
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Your account is active and has been for 21 hours as of the time of this post. If you wish to login just visit http://heliohost.org/ and enter your username and password. If you wish to host your domain on our servers you will need to log into your registrar's website and change your nameservers to ns1.heliohost.org and ns2.heliohost.org http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=nemra-1.com&rec=NS
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Ok, your shared IP for that account is 216.218.192.170. So just follow these steps to set up external DNS. Create an A record on the DNS servers with the value that matches your account's shared IP address. Use http://www.heliohost.org/home/support/scripts/domain to change your domain to the one that you are trying to add. This tool will fail if you already have the domain added as a parked or addon domain. Wait 24 hours for the queued page to go away. If you did everything right it should start working.
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We are unable to change email addresses for users because if we did then anyone who wanted to gain control of any account on our servers could just make a request to change the email address on an account and the true owner would be locked out. If you want to change your contact address you can use this link http://stevie.heliohost.org:2082/frontend/x3/contact/index.html If you are unable to log into your account, and the automated password reset isn't working we can provide a manual password reset. Let us know if you need the manual password reset.
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/home/zodiaco/public_html/rednatura31.tk/wp-content/themes/Mentor/cache/external_2dfa51ad98cd96c011d87a1f04e1f27f.php /home/zodiaco/public_html/rednatura31.tk/wp-content/themes/Mentor/cache/external_6230953d4ceb804319e701f8cd0693a0.php /home/zodiaco/public_html/rednatura31.tk/wp-content/themes/Mentor/cache/external_22b3840addd9d4394eb22c489eafdefe.php
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Your account was suspended for inactivity, because the last time you logged in was January 24th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
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I didn't realize that unvalidated forum accounts could not change their email address. That seems kind of silly, but if you PM me the new email address or when you reply to the deletion verification include the new email address in the reply I can manually change the Igrec account profile information for you.
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That doesn't really explain why you have multiple domains that mimic closely the names of various banks, corporations, and governments, nor do I see any "tutorial and project flim" on your account anywhere. I hate to be the one to "fustrate" you further, but since your explanation doesn't make any sense we cannot unsuspend this account.
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If it's not a phishing site, can you explain what you use your account for then?