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Everything posted by Krydos
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Please post the following information: Your cPanel username Your main domain The server that you are on How long did you wait between deleting your account and trying to create the new account?
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/home/baibav/public_html/surf/browse.php
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It looks like your domain change went through correctly, you probably need to do this now http://codex.wordpress.org/Changing_The_Site_URL
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[Inactive] Schema "public" On Postgresql
Krydos replied to douglasjunior's topic in Customer Service
Please post the following information: Your cPanel username Your main domain database user database name -
Please post the following information: Your cPanel username Your main domain The server that you are on
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[Solved] Queued: Svckid
Krydos replied to redanddyingevening's topic in Suspended and Queued Accounts
Please clear your cache. -
Please clear your cache.
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Please clear your cache.
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I have unsuspended your account and have been watching it. It hasn't resuspended itself again yet. Proxy scripts cause a lot of load, and when the overall server load is high the automated suspension systems are more sensitive. The goal is to keep all sites performing up to a certain reasonable threshold. Obviously with thousands of accounts on one server there are some times when many sites are all accessed at the same time. It's kind of hard to predict when this will happen because it's all rather random, but if you look at http://heliohost.grd.net.pl/monitor/ you can get an idea of when the server load is generally high (you will have a higher chance of being suspended for running high load scripts such as webproxies) and when the server load is low (you probably won't get suspended unless there is an unexpected spike of load and you're the one causing most of it.) Sorry for the inconvenience, but as far as I can tell everything is working as expected. The other thing that might have happened is I've seen unsecured webproxies get discovered by bots before, and then they start getting thousands and thousands of users causing massive amounts of load. That might be the case for you why your account was fine a few days ago and now it's suddenly getting suspended over and over. I suggested to another user that had this happen to him to secure his proxy down so only he could access and it solved the problem.
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The account milohas has been unsuspended.
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Your account was suspended for the following reason: Malware. 1 file(s). PHP.Shell-38 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
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This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
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/home1/clovisd/public_html/sub/proxy/p1/index.php
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The account bongda16 has been confirmed deleted. The account maskcafe has been unsuspended. Thank you for cooperating and following our rules.
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The accounts compras has been unsuspended.
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The account bongda16 has been unsuspended. You can create your backup using this link http://stevie.heliohost.org:2082/frontend/x3/backup/index.html Once you have your backups saved you can delete your extra account using this link http://www.heliohost.org/home/support/scripts/delete Once you have your extra account deleted let us know and we will unsuspend your main account.
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What wolstech said is all correct, but I'd like to add that uniformity and lack of upgrade options are some of the things that make Heliohost different. A lot of webhosts are borderline scams because everything you do requires you paying them more and upgrading to some other package. A lot of the time the "free hosting" option is really just a worthless trick to get people hooked into their service. Then when they figure out that they can't really do anything for free they have the decision of paying some money or going to the huge hassle of moving their domain to another host. Unfortunately most people don't want to expend the effort to move to another host that is probably the same scam anyways so they just give up and shell out the money. Here at Heliohost all accounts are equal. The only thing we charge for is dedicated IP addresses, but only because our IP provider charges us for them. If we could give away free dedicated IPs to our users we would. We're not trying to scam anyone into paying us by hooking them with freebies. We aren't owned by some malevolent corporation whose only desire is more and more profit. We are exactly what we say we are: free webhosting.
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I always use the numerical IP address. Unless you're hosting the webpage from your house on a dynamic IP it shouldn't change on you. To easily find the IP address of a domain you can use the host command on most unix systems, for instance: # host helionet.org helionet.org has address 64.62.211.133
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Are you saying that you want compras unsuspended as your one active account then?
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Ok, the account ijrit is now unsuspended.
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Does it work now?
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To request java support on your account simply start a new topic following the instructions at the top of http://www.helionet.org/index/forum/74-java-requests/ I see you already figured this out on your own, but still posting the solution for anyone who searches and finds this thread.
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The most common reason for delayed emails is not having multiple redundant mail servers to accept the mail if the highest priority mail server is busy or offline or there is a network problem. Since Heliohost is more focused on webhosting than email hosting each account by default only has the minimum 1 MX record. You can add additional MX records using this link http://johnny.heliohost.org:2082/frontend/x3/mail/mx.html where the lowest number has highest priority and the larger the number the lower the priority. If someone sends you an email and it fails for any reason and there are no other email servers listed in your MX records it's up to the sending mail server to try resending it later or abandoning it altogether. Standards dictate that the sending server should retry for three days, but not everyone chooses to comply. I just sent an email from a gmail account to a johnny email account and it arrived within seconds. Another thing that might help is to move your account to a server with a higher uptime. Since Johnny is our experimental server it regularly has uptime of 85% to 95%. If you're interested in higher uptime you can read the instructions for moving your account here http://wiki.helionet.org/Moving_your_account