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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Why not just provide a non-null value, the right data type, or a value within the specified range for all of the fields that give an error? For instance to fix the merchant_id error you could give it a default value, or you could give it a non-null value in the insert command.
  2. Dedicated IP granted.
  3. Please clear your cache.
  4. Please clear your cache.
  5. I don't understand why you would want a backup when all of your data is there: Oct 11 20:05 dtc_blog_wp/ Oct 1 2014 dtc_boxbilling/ Oct 7 08:30 dtc_esimmercadobd/ Mar 20 2014 dtc_sistemaunificado/ mysql> show tables; +-----------------------+ | Tables_in_dtc_blog_wp | +-----------------------+ | wp_commentmeta | | wp_comments | | wp_links | | wp_options | | wp_postmeta | | wp_posts | | wp_term_relationships | | wp_term_taxonomy | | wp_terms | | wp_usermeta | | wp_users | | wp_wpmm_subscribers | +-----------------------+ 12 rows in set (0.00 sec)
  6. Yes, Mysql on Stevie will be updated eventually. We upgrade Johnny first to make sure the new versions are stable, and make sure there aren't any conflicts with our systems before updating Stevie. This is part of the reason Stevie has so much better uptime, and is so much more stable than Johnny. If you want the newest possible version of software as soon as possible though Johnny is the server to be on. Thank you for your input on what we should upgrade next. We value your feedback.
  7. Here's your problem: /home1/ignasi/public_html/wp-content/plugins/hello.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/advanced-custom-fields/core/controllers/alias.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/advanced-custom-fields/core/fields/_base.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/advanced-custom-fields/core/fields/checkbox.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/jquery-updater/user.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/polylang/js/inc.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/codestyling-localization/images/template.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/codestyling-localization/languages/global.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/forms/proc/_frm20.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/forms/proc/_prc11.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/forms/styles/ajax.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/js/tinymce/plugins/table/session.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/styles/std/files.php: Php.Malware.Mailbot-1 FOUND /home1/ignasi/public_html/wp-content/plugins/seo-ultimate/modules/modules/article.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/seo-ultimate/modules/index.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/seo-ultimate/plugin/class.su-installer.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/wordpress-seo/tests/header.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/wordpress-seo/languages/xml.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/wordpress-seo/uninstall.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/wordpress-seo/db.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/themes/wagon/option-tree/index.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/themes/wagon/page.php: Php.Trojan.StopPost FOUND It looks like pretty much every plugin and theme that you installed on your wordpress was malware.
  8. The fix hasn't been fully implemented yet, so no databases are invisible to anyone on Stevie. Like wolstech said if phpmyadmin isn't working for you please visit http://stevie.heliohost.org:2082/frontend/x3/passwd/index.html and change your password. This syncs the cpanel and mysql passwords so cpanel can log in to phpmyadmin. If your websites aren't able to connect to their database then visit http://stevie.heliohost.org:2082/frontend/x3/sql/index.html and delete the mysql user that isn't working, recreate it, and assign it permissions, and the same password that it was using before. You can even change passwords if you wish but you'll have to update your scripts to use the new password. Let us know if you need more detailed instructions on how to achieve what I have explained.
  9. It looks like it was partially removed so I removed some remnants that were leftover. Johnny is currently running Mysql 5.6.21. The instructions for switching servers is located at http://wiki.helionet.org/Moving_your_account Stevie is currently running PHP 5.3.8, and Johnny is running PHP 5.4.41. You can choose whichever you need and switch servers if you wish by using the above link. What did google support say about this error? I've seen people send unsolicited email through the google servers, and get this sort of error so it might be a problem with your specific account. None of the IPs that Heliohost own are currently listed for spam, and I can send and receive emails through my google account just fine. What did mandrill support say about this error?
  10. Go ahead and create a new account now. Let us know if you have any error messages and we'll take care of them.
  11. I'd like to clarify slightly that with the assistance of an admin you can retain use of your .com domain hosted with us, but you will not be able to create a new account with that main domain without assistance. Sorry for the inconvenience.
  12. I just resuspended his account with the ACP, and then unsuspended and it worked just fine. Maybe it was just a temporary issue?
  13. Thanks for the update. To some people it may seem like a waste of time to post again after the issue is resolved, but thousands upon thousands of people browse this site to find solutions to their own similar issues. When you post a final update like that it may end up helping all sorts of people down the road. If they find this thread it may even mean they don't have to post their own support request and that makes the administrators jobs even easier. Thanks!
  14. Your account has been set to the x3 theme.
  15. I just resuspended his account with the ACP, and then unsuspended and it worked just fine. Maybe it was just a temporary issue?
  16. I just resuspended his account with the ACP, and then unsuspended and it worked just fine. Maybe it was just a temporary issue? The reason your account was suspended was because you failed to log in to your account at http://heliohost.org/ at least once every 30 days. This is explained to you in the account creation process and in the sign up emails. We apologize for the extra 24 hours or so of the suspended message, but if you had just logged into your account it never would have been suspended for inactivity at all.
  17. I just resuspended his account with the ACP, and then unsuspended and it worked just fine. Maybe it was just a temporary issue?
  18. I just resuspended his account with the ACP, and then unsuspended and it worked just fine. Maybe it was just a temporary issue?
  19. I just resuspended his account with the ACP, and then unsuspended and it worked just fine. Maybe it was just a temporary issue?
  20. Actually the mistake was unsuspending your account. As soon as I unsuspended it the illegal activity started up again. Sorry for the confusion.
  21. You can have one chance. If we receive another spam report for your account we will not be able to unsuspend it for you again. To stop the spam emails I temporarily disconnected http://fieldstationkids.org/ That's why it shows an error if you try to view it. Once you have all your passwords changed and are confident that no more spam will be sent let me know and I can reconnect it for you. I would also make sure that your home computers or any other computers that might have access to your account passwords are malware free. The account fldstn has been unsuspended.
  22. The problem is with your /home/misc314/public_html/.htaccess file. I renamed it .htaccess-old so you can see that when you click the link http://keepit.misc314.com/ it displays correctly. You may also need to clear your browser cache since .htaccess files tend to get cached. Let us know if you need any additional help.
  23. Is it working now?
  24. Since your proposed emails are unsolicited and your sample email does not include a link or process for the recipient to unsubscribe I recommend you find another way to send your email advertisements.
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