Krydos
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Posts
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Everything posted by Krydos
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Unsuspended.
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Please reread the Terms of Service that you've agreed to multiple times https://wiki.helionet.org/Terms and in particular note the line It's odd that you would pick your Johnny account as your one account to keep so if you would like a different account unsuspended (like the Tommy one) let us know. We can resuspend the Johnny account and unsuspend the Tommy account instead.
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The script did work, and your hosting account is already queued to be deleted. Forum account is deleted now too.
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That hosting account is queued to be deleted. That means it will be deleted as soon as the server load drops low enough and all tasks ahead of it are completed. As long as you don't renew the account at https://www.heliohost.org/renew/ it will be deleted before long. I have deleted your forum account for you.
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You can delete your hosting account yourself at http://www.heliohost.org/classic/support/scripts/delete If you would rather I delete the hosting account for you let me know because I'll need to send you an email at your hosting account contact address to confirm. I'll leave your forum account active for now so you can respond to this. Once the hosting account is deleted an admin can delete your forum account for you.
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Done. You should now be able to log in and your website should start working within 2 hours.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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It looks like it's working now https://www.sslshopper.com/ssl-checker.html#hostname=sosbrigade.club
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Did you change your domain recently? Since you're on Tommy you shouldn't need to worry about ssl because you have autossl. Once a day it scans through all of the domains and installs ssl certificates automatically if you don't already have one. Reading the logs it looks like yesterday your domain stefano3.heliohost.org was issued a certificate. After changing your domain you just need to wait up to 24 hours for the new ssl certificate to be installed.
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suggestion install the cPanel Let's Encrypt plugin
Krydos replied to takaia's topic in Contact HelioNet
It's already installed. We can't use it because Let's Encrypt rate limits are way too low. We have thousands upon thousands of accounts that need ssl certificates and Let's Encrypt blocks us when we send that many requests their way. I applied for a higher limit, but never heard back from them. The Comodo certificates that we use are basically the exact same thing though just without the rate limit. 90 days automatically installed and renewed for free. -
Yes.
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Deleted.
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Done. You should now be able to log in and your website should start working within 2 hours. There was a conflict with your original username so I changed it to umakantm like you thought it was anyways.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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/usr/local/bin/python3.6 doesn't exist. It's /usr/bin/python3.6
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These are all part of the default python installation. # pip3.6 install mail_sender Collecting mail_sender Could not find a version that satisfies the requirement mail_sender (from versions: ) No matching distribution found for mail_sender
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Both autossl and apache restarts are handled automatically by the system and do not require a specific request.
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At least every two hours. Sometimes less. It runs on all of the accounts sometime in the middle of the night usually around 2am-3am. It also runs each time you add a new domain or after a new account is created.
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The other issue with whmcs/ioncube is whmcs isn't free software so a lot of people run nulled versions of it. Nulled software isn't legal. You can't host illegal software on our servers either. If you need ioncube I could install it on a vps for you https://www.heliohost.org/vps/
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See https://www.helionet.org/index/topic/35018-help-in-updating-postgresql-database/?p=155851
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All of our servers are already running the latest possible version of postgresql that is compatible with cpanel. Once again, if you need postgresql 9.3 it could be installed on a vps for you.
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At https://clipbucket.com/docs/clipbucket-installation/ it says That probably means it's trying to use the php function exec() which is disabled for security reasons on shared hosting plans. Perhaps a VPS would be a better way to host this site because you'd be able to use exec() https://www.heliohost.org/vps/
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I don't know what you mean by enable? They are both executable files on the system located at # which ffmpeg /usr/bin/ffmpeg # ffmpeg -version ffmpeg version 2.8.15 Copyright (c) 2000-2018 the FFmpeg developers built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-28) # which ffprobe /usr/bin/ffprobe # ffprobe -version ffprobe version 2.8.15 Copyright (c) 2007-2018 the FFmpeg developers built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-28)
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You picked one of our slower servers. If you need the fastest server we offer we recommend creating your account on Tommy. We're already using the newest version of mysql that cpanel supports. Another option is you could run Moodle with the latest version of mysql on a VPS https://www.heliohost.org/vps/ I'd be happy to install it for you.
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Done. You should now be able to log in and your website should be working again.