Krydos

Suspended.

You were suspended because you're only allowed to have 1 account. Your Tommy account is already unsuspended.

Yeah, sorry about that. I was working on the email support script, and a few emails were sent out to the wrong people because of a bug.

Suspended.

Suspended.

There is no account with that email address or that username.

That can happen sometimes if the server load is high while you're trying to log in to roundcube. Since Johnny is an experimental server the load is frequently high. If you want a faster server with less load and less errors we recommend switching to Ricky or Tommy. Which email address is exhibiting this behavior so I can try resetting the roundcube database for you?

That ip address is not currently blocked.

Unarchived.

Unarchived.

Unarchived.

Unarchived.

Unarchived.

That link no longer works because we added https to the deletion script, but that old website doesn't support https. Try this link instead https://www.heliohost.org/scripts/delete.php

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files.If you need to send an image or file, please provide a link instead of attaching it directly to the email.Please resend your request without images or attachments, or post on our forums for assistance.

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files.If you need to send an image or file, please provide a link instead of attaching it directly to the email.Please resend your request without images or attachments, or post on our forums for assistance.

See https://www.helionet.org/index/topic/43776-wp-debug-error/

See https://www.helionet.org/index/topic/43732-solved-server-usage-limit-now-vps-order/

Unarchived.

Unarchived.

What is your username?

Unarchived.

I sent the suggested SFTP settings in a previous email.

The only way to revert your account back to its original state is to delete the account and recreate it. You can delete your account at https://www.heliohost.org/scripts/delete.php and then once the account is deleted let us know and we can send you an invite to create another Ricky account.

500 errors are fairly common on Johnny because he's an experimental server. This means that the server is only intended for experimenting. If you want a server with better uptime, and less errors we recommend switching to a production server like Ricky or Tommy.