Krydos

According to https://forums.cpanel.net/threads/a-package-with-dedicated-ip-and-ssl-tls-settings.630563/ SMTP TLS should work on your dedicated IP domain if you have a valid SSL certificate installed on your domain, which you do. I wonder if it would work with autossl which is the cpanel issued free SSL certificate instead of setting up your own Let's Encrypt certificate. The other advantage to using autossl is it will automatically renew the certificate for you when it gets close to expiring so you don't have to remember to install a new Let's Encrypt one.

The main problem seems to be that Ricky's exim wasn't configured properly to send emails from your dedicated IP. That should be fixed now. The rest of your points you lost because you didn't send a real message. Emails like "test5" will get flagged as spam. Try again now that emails should be originating from your dedicated ip, and be sure to send something that looks like a real email that you would actually send to someone.

Send an email to https://www.mail-tester.com/ and post the url to the report. We can go through the list and get your emails to 10/10. Techincally DMARC records aren't required. They are simply instructions to the email servers on what to do with emails that fail DKIM or SPF or both. For instance, if someone was setting up a phishing scam by trying to spoof your emails you could have your DMARC take all of those emails that would obviously fail SPF and DKIM and send them to an email address that you could use for abuse reports. The DMARC value or lack thereof shouldn't affect whether email services consider your mail spam.

Did you donate through gofundme?

Double check your file. I'm not seeing it there.

Put the .sql file in /home/engorgpk/whatever.sql and create the empty database that you want it loaded into in cpanel. Once you have those two steps done post the name of the file, and the name of the database you want it imported into and I'll do it on the command line. 100 MB is pretty massive for a database so the web interfaces are probably timing out or can't handle that large of a database.

You do have root access to your VPS so you have permission to do literally anything you want. All you have to do is log in as your regular user, and run the command sudo su then enter your password and your permissions will be escalated to root. The only thing you can't do is install a new OS. I don't mind doing things for you if you don't feel comfortable or can't figure out how though, but you do have access. Sorry, I've been much more busy than I usually am this last week or so. I've been trying to keep up as well as I can. HelioHost is not my job. My real life and my real job take priority. HelioHost is a hobby that I have to use my free time for. Yesterday I spent an hour and twenty minutes on HelioHost, the day before I only had time for thirty minutes, but the day before I spent a whopping nine and a half hours on HelioHost. There were some pretty serious issues broken behind the scenes that only I could fix. I spent a couple hours at work doing HelioHost stuff, and then the rest after I got home. I don't think everyone realizes how much I do behind the scenes to keep everything running smoothly. To update exim run the command "sudo apt update" and when that is done run "sudo apt upgrade". If ubuntu has pushed an update for exim this will install it for you. You can check the exim version by running "exim --version".

I've noticed the recent instability as well. It all started after I updated apache and some other packages. This is why we're so slow to do updates, because they have a tendency to break things. I've made some changes today that should help the stability in the meantime, and we can hope a future update will fix the issue completely I guess.

Honestly, you're posting this message in the wrong place. We use cpanel, and we have no plans to stop using cpanel anytime in the future. Unfortunately, cpanel doesn't currently support nginx. If they did I would consider testing it out at the very least if not switching all of our servers to it. I strongly recommend you post your message to cpanel support not us, as we have no control over the speed at which cpanel adds nginx.

I was working on Tomcat the other day, which required an hour or so of downtime on Tomcat. I might need to work on it again in the coming days, as it still isn't running quite right.

There was an issue with our main website not sending email properly. This included new account emails, password reset emails, and probably even support emails. I've had a few people test it and everything should be working again. Thanks for reporting it.

Dedicated IP granted, and reverse DNS has been set up. # dig +noall +answer -x 64.62.214.6 6.214.62.64.in-addr.arpa. 86400 IN CNAME 6.subnet0.214.62.64.in-addr.arpa. 6.subnet0.214.62.64.in-addr.arpa. 14400 IN PTR baskovich.com. Thanks for the donation. We really appreciate it. Let us know if you need help with anything else.

There was an issue with our main website not sending email properly. This included new account emails, password reset emails, and probably even support emails. I've had a few people test it and everything should be working again. Thanks for reporting it.

There was an issue with another person who only sent a few emails and ended up getting suspended for sending too many emails. This might be the same thing for you. I've already made some adjustments to the script that does the suspending, and the issue should be fixed now. Thanks for reporting it, and sorry for the inconvenience.

It looks like autossl worked just fine https://www.sslshopper.com/ssl-checker.html#hostname=https://acomer.fjmduran.heliohost.org/

You probably just need to edit settings.php and add your domain as a "trusted host". Let us know if you need help with that.

Tommy server load is still a little higher than it should be, but I installed wordpress on my Tommy account, and ran a speed test. It says the fully loaded time is 1.0s which isn't too bad for wordpress. But like everyone has said the best way to fix wordpress being slow is to not use wordpress at all. https://gtmetrix.com/reports/krydos.heliohost.org/HnPasLcD

.htaccess files in directories can affect subdirectories. For instance if you have a file /home/sohamb03/public_html/.htaccess the rules in it can apply to /home/sohamb03/public_html/panthergroup.eu.org/ as well. So try deleting or renaming your .htaccess on that addon domain AND any .htaccess in directories below it as well.

Yeah, you're right. There was a typo in that database name. It should work now.

It looks like our suspension script might be a little too sensitive. I'm not seeing a full 50 emails sent. I have adjusted some settings that should help. Thanks for the feedback.

There you go https://citisnet.heliohost.org/test.jsp and https://citisnet.heliohost.org/cbook/

There you go https://fjmduran.heliohost.org/BackHelioHost/

Done. You should now be able to log in and your website should start working within 2 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...