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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. VPS have 1 Gigabit network connections and unlimited data.
  2. The Plesk transfer script doesn't assign the right PHP version on its own. When I realized what was happening I rewrote that part of the transfer script so it shouldn't affect anyone else going forward.
  3. I think we all missed this because you posted it on another person's solved issue. It looks like it was already solved though https://www.heliohost.org/eta/?u=pofbatto $6 is showing up.
  4. I'll send out the next batch of invites in probably about 12 hours or so. Yep. Everything is hotmail.com now.
  5. You're on Plesk so you can install it yourself if you want to try it. Log in to Plesk and go to Websites & Domains > SSL/TLS Certificates > Advanced > Choose File > Upload Certificate. You won't be able to get an automated Let's Encrypt certificate through Plesk right now because they're rate limiting us, but if you upload your ZeroSSL certificate it should work. Let us know if you have trouble installing it and I can take a look.
  6. Comment out the lines that are causing the 500 error, or rename the file. We've had a lot of issues with .htaccess files that worked on cPanel no longer working. I'm looking into it.
  7. There you go https://jeep.cj7limited.nl/ Yeah, we've been having a lot of issues with certain .htaccess syntax not working under Plesk. Still working on getting that functional. For now just comment out lines that cause an error I guess. I'll make a news post when we get that figured out.
  8. What options are you trying to set? +Indexes?
  9. Thanks for the donations. There you go https://www.heliohost.org/eta/?u=dl5ark What's going on is your HelioHost account has a hotmail.de email address and you donated with a hotmail.com email address so they weren't automatically linked. I manually linked them together and you're now next in line to be moved tomorrow.
  10. Thanks for the donation. There you go https://www.heliohost.org/eta/?u=tycoon59 You laugh, but every little bit helps. If every single account we have in our system donated $1 we'd have almost $20,000. For comparison our operating costs for the entire year of 2021 was less than $7,000. So $1 from each user would be enough for us to operate for almost 3 years.
  11. Ahh, the reason is because I just created the subdomains with the default webroot. I edited https://test.stamphaus.nl/ and https://test.cj7limited.nl/ to point to the right directory, but I don't see a directory called jeep anything. Right now jeep.cj7limited.nl is pointed to /tstamp/jeep.cj7limited.nl/. You can either move your files into that directory or tell me where you want that domain to point to and I can edit it for you. Also we're been having issues with .htaccess files causing 500 errors for some reason. I just renamed them so your sites would work, but you might want to re-enable them and figure out what exactly inside the .htaccess is causing the error. You can check the domain logs for a hint.
  12. You already know this because you already clicked the link, but I changed your email address and sent you a new Plesk invite.
  13. Verification email has been sent. Once you reply I'll change the contact email address in the system, and send you a new Plesk invite to the new email.
  14. Sure, I can change your email address on your account. Can I send an email to the Hotmail address to confirm ownership of the account, or would you like to verify ownership of the account in a different way? We can't just change email addresses without first confirming ownership.
  15. There you go https://www.sslshopper.com/ssl-checker.html#hostname=pusuluri.heliohost.org
  16. Thanks for the donation. There you go https://www.heliohost.org/eta/?u=kr4cher
  17. Do you have access to the email address ro...iers@hotmail.com still?
  18. I see your account was transferred successfully. Let us know if you need help with anything else.
  19. We've already reached the rate limit for new Let's Encrypt certificates for domains being transferred to Plesk. This means if your account is transferred to Plesk right now it will not automatically get an SSL certificate. We've contacted Let's Encrypt to request a rate limit increase, but it will likely be several weeks before we hear back from them. Hopefully they grant the rate limit increase, but it's a possibility they will deny the request and we'll be stuck with this ridiculously low limit forever. You can of course install a free 90 day ZeroSSL certificate or a free 90 day Comodo certificate or any of the other free options out there, but they will not be installed automatically for you. This rate limit generally doesn't affect renewals, so once your domain is secured using Let's Encrypt it will continue to be renewed without any work on your part. We figured this would be an issue, but hopefully Let's Encrypt will grant the rate limit increase this time unlike last time we tried to use their service.
  20. Yeah, we'll make a news post. You can follow us on Facebook, Twitter, Discord, RSS news feed, our homepage news feed, or just check the forum news section occasionally.
  21. No, you don't have to login at all for the first 30 days, but most people are eager to try out the new control panel so they login as soon as they are transferred.
  22. Check out my response here https://www.helionet.org/index/topic/52989-plesk-eta-and-account-status/?do=findComment&comment=216221
  23. Yes, your account is eligible for moving immediately. The invite link was sent to this email address. Make sure you check the spam box, and one gmail user reported that the email went to their promotions tab so check there too. If you can't find it anywhere let us know and we can try resending it. Sorry for the delay responding to this. Your email was flagged as spam by google for some reason and I had to whitelist it in our support email system.
  24. Sorry your email was flagged as spam by google. I found it in the spam box and marked it as not spam. It looks like you've got all your questions answered at https://www.helionet.org/index/topic/52731-heliohosts-resurrection/?do=findComment&comment=216093
  25. Sorry your email was flagged as spam by google. I found it in the spam box and marked it as not spam. It looks like you've got all your questions answered at https://www.helionet.org/index/topic/52731-heliohosts-resurrection/?do=findComment&comment=216093
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