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Everything posted by Krydos
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This is fairly common on Johnny, the server that you picked. We call Johnny our experimental server, which means that he is only suitable for experimenting. Once you're done experimenting on your site and want better uptime and speed we recommend switching a production server like Tommy. Ricky also has good uptime, but is quite a bit slower than Tommy.
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Unarchived.
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Unblocked. It was for failed IMAP logins so make sure your credentials are saved correctly in your email clients.
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It looks like clamd and named are the main culprits today. I've been considering moving ns1 off Tommy for a while anyways. That would probably help the load spikes a lot.
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[Solved] Root Admin Help - Why is my web spiking Tommy's Load High?
Krydos replied to painless's topic in Escalated Requests
You got suspended for high spike load due to httpd processes. Were you doing anything in particular on your account at Tue Mar 10 04:16:47 UTC 2020? -
Unarchived.
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[Solved] SSL not configured for 10 hours and 404 not found
Krydos replied to LJIT's topic in Customer Service
You asked for help, and I fixed it. The server was stuck and wasn't updating right. -
[Solved] SSL not configured for 10 hours and 404 not found
Krydos replied to LJIT's topic in Customer Service
https://host.ljit.gq/ is working for me. What do you see when you go to the page? If you're seeing the queued message clear your browser cache. -
[Solved] SSL not configured for 10 hours and 404 not found
Krydos replied to LJIT's topic in Customer Service
There you go https://ljit.gq/ -
We have at least one user that is 14. HelioHost existed before he was even born.
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Unarchived.
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There are no set amounts that exceeding will result in a suspension. Technically the memory usage and the cpu usage can be unlimited. The way it works is we monitor the overall server performance, and if the server as a whole starts to get overloaded the system suspends the highest resource usage account to restore the server performance. Obviously the server performance on a production server like Tommy is kept at a much higher level than on an experimental server like Johnny where performance doesn't matter as much as just letting as many people as possible have an account. You can monitor your cpu and memory usage with the button in cpanel labeled "Account Load". If you get to 100 and the server load is too high you have a high chance of being suspended. If you must have numbers, that are more or less meaningless, on Tommy yesterday the highest memory usage account used 1445 GB and wasn't suspended, and the highest cpu usage used 18.9 cpu hours and wasn't suspended.
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Unblocked. If you login at https://www.heliohost.org/login/ that won't happen.
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He's not on Tommy. He's on Johnny so he would need to try this link https://johnny.heliohost.org:2083/resetpass?start=1
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It will work with or without the space. I've always done my shebang without a space, and I believe most people do the same.
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In order for python cgi to not give a 500 error one of the things you need is a content-type header followed by a blank line. Your test.py doesn't have this header.
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What is the destination ip?
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[Solved] Request ForAccount to be moved from Johnie
Krydos replied to wikiwiki's topic in Escalated Requests
You're on Tommy now. Thanks for your donation. -
[Solved] How can I create a subdomain inside my new domain
Krydos replied to orange77's topic in Customer Service
When he said "purchased" he probably meant "registered". Some people just type in random domain names and expect them to work without registering them from a domain registrar. If you went to freenom's website and registered this orangeadex.tk domain, then it should work just fine. -
[Solved] python3.7 throws 500, but python2.7 works
Krydos replied to logdog's topic in Customer Service
The difference is lf37.py has dos line endings, and lf27.py has linux line endings. This usually means that you created the lf37.py file on a windows computer and then uploaded it. To avoid a 500 error you must make sure your files have linux line endings. I've never used it myself, but I've heard the windows program notepad++ can save files with linux line endings. I'm sure there are others as well. -
[Inactive] How to point DNS to my website here correctly?
Krydos replied to orange77's topic in Customer Service
Ricky has autossl so you don't need to install ssl yourself with zerossl, it will automatically install it for you. Hence the name, autossl. -
Can you run multiple flask apps on one account?
Krydos replied to geojoe's topic in Website Management and Coding
Let us know if you have any more specific questions, and we can help more. -
Django Admin CSS files not found
Krydos replied to paulfhan's topic in Website Management and Coding
You need to make an exception in the .htaccess so your .css files are not handled by dispatch.wsgi. You can do this by duplicating the media line and changing the directory to static. You could also host your .css files in the media directory since they already have an exception in .htaccess. -
That is against our Terms of Service.