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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Krydos

    Tommy Upgrade

    I don't even see a test.py file. Did you delete it already? How are you logging in to your account?
  2. Krydos

    Tommy Upgrade

    Your site appears to be working fine. Let us know if you have any other issues.
  3. Krydos

    Tommy Upgrade

    You're on the new server now. Let us know if you are able to login using the same password as before. If there are any other issues with the move please let us know about them as well.
  4. Krydos

    Tommy Upgrade

    Yeah, we always tell people not to do that. We've discussed just suspending people who set their contact email address to something hosted on their account. The analogy I always use is, setting your contact email address to something hosted on your account is like locking your spare car key inside your car. If you lose access to your account for some reason the email address is the only way we have of getting you access again, and if you don't have access to that email address because you lost access to your account then you're screwed.
  5. Have you tested this Flask app on your home PC at all? [Sat Sep 21 02:41:47.620973 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] mod_wsgi (pid=3105472): Failed to exec Python script file '/home/ujcis.helioho.st/httpdocs/alutagram/flask.wsgi'. [Sat Sep 21 02:41:47.621366 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] mod_wsgi (pid=3105472): Exception occurred processing WSGI script '/home/ujcis.helioho.st/httpdocs/alutagram/flask.wsgi'. [Sat Sep 21 02:41:47.622307 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] Traceback (most recent call last): [Sat Sep 21 02:41:47.623106 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] File "/home/ujcis.helioho.st/httpdocs/alutagram/flask.wsgi", line 7, in <module> [Sat Sep 21 02:41:47.623167 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] from main import app as application [Sat Sep 21 02:41:47.623228 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] File "/home/ujcis.helioho.st/httpdocs/alutagram/main.py", line 70, in <module> [Sat Sep 21 02:41:47.623308 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] @app.route('/signup/confirm/<student_id>', methods=['GET', 'POST']) [Sat Sep 21 02:41:47.623332 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ [Sat Sep 21 02:41:47.623544 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] File "/usr/local/python3.12/lib/python3.12/site-packages/flask/sansio/scaffold.py", line 362, in decorator [Sat Sep 21 02:41:47.623631 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] self.add_url_rule(rule, endpoint, f, **options) [Sat Sep 21 02:41:47.623796 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] File "/usr/local/python3.12/lib/python3.12/site-packages/flask/sansio/scaffold.py", line 47, in wrapper_func [Sat Sep 21 02:41:47.623859 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] return f(self, *args, **kwargs) [Sat Sep 21 02:41:47.623970 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] ^^^^^^^^^^^^^^^^^^^^^^^^ [Sat Sep 21 02:41:47.624192 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] File "/usr/local/python3.12/lib/python3.12/site-packages/flask/sansio/app.py", line 657, in add_url_rule [Sat Sep 21 02:41:47.624257 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] raise AssertionError( [Sat Sep 21 02:41:47.624432 2024] [wsgi:error] [pid 3105472:tid 3105514] [remote x.x.x.x:59714] AssertionError: View function mapping is overwriting an existing endpoint function: confirm_signup
  6. That xmlrpc.php file is a common vulnerability that hackers use to compromise your site. Most likely if some random IP is being blocked it is a good thing because they can't hack your site with that particular vulnerability if they are blocked. Even sites that don't use Wordpress get constant hacker bots looking for xmlrpc.php files. I ran another report on your site and it's looking pretty good https://gtmetrix.com/reports/gzmoperformance.co.uk/2Rc50v4y/
  7. Krydos

    Tommy Upgrade

    Comparing the two images, good: and bad: It looks like the only thing that is wrong is the text is missing. Do you know where your script is getting these fonts? Is there a font file that is missing?
  8. Krydos

    Tommy Upgrade

    I don't see any errors either. Here is the PHP 5.6 on the new Tommy https://php56.krydos1.heliohost.org/ and here is the PHP 5.6 on the old Tommy https://php56.krydos.heliohost.org/ Do you see any differences that would affect you? They both have gd and imagick, which are common image generating extensions, but I'm not sure what you're using exactly.
  9. Krydos

    Tommy Upgrade

    Yes, if you password protect a directory any subdirectories inside the password protected directory with "Satisfy any" in the .htaccess will still be accessible without a password.
  10. Remote access enabled. host=65.19.154.90 port=5432 username=poissoj_user dbname=poissoj_ll password=<set in Plesk>
  11. Krydos

    Tommy Upgrade

    I have changed your forum email address and username to match your new hosting account. Yes.
  12. Krydos

    Tommy Upgrade

    The email has been sent to your gmail instead. Let us know if you still can't find it.
  13. Krydos

    Tommy Upgrade

    I just started moving your account. We have had a few people report that their old password didn't get copied over correctly and they had to do a password reset prior to being able to log in to the new server. Let us know if this bug is fixed for you. Also since you use external DNS we would appreciate some feedback on how clear the instructions on how to update the DNS records are for you. Let us know if you notice any increased speed, or if you have any other issues.
  14. Krydos

    Tommy Upgrade

    The Italian locale, and the requests Python modules have been pre-installed on the new Tommy server. I just started your account moving over. Please let us know if you're able to login with the same password as before. Several of the people who have been moved so far have reported that they had to do a password reset because their old password was no longer working. We would like to know if this bug has been fixed. Let us know if you notice any speed improvements, or have any other comments about the account move process.
  15. Krydos

    Tommy Upgrade

    Is there anything in the error log or if you have errors displayed in your PHP code is there any error displayed on the page about this? After enabling password protected directories did you wait 2 hours for the changes to get applied? Do you have a link to that support request?
  16. Krydos

    Tommy Upgrade

    Your account has been reset. Click the link in the email I sent you just now to take the next step in the reset process. I also created a full backup for you prior to resetting your account in case you find you need something from the old account. You can download the full backup from https://heliohost.org/backup/ if you need it. We have a wiki guide explaining how to extract it here https://wiki.helionet.org/tutorials/plesk/account-backups
  17. Krydos

    Tommy Upgrade

    You're the second person to mention this so I'll make sure the password is synced before and after the move so others won't have to do a password reset after moving. Yeah, it's great. The old Tommy Plesk was getting so ridiculously slow.
  18. Krydos

    Tommy Upgrade

    Did you read the news? It clearly states that PHP 5.4 is being removed, and PHP 5.6 will still be available. If your software won't run on PHP 5.6 you'll need to move to a VPS https://heliohost.org/vps/ Have you tried following these instructions again after being moved? https://wiki.helionet.org/tutorials/plesk/password-protect-directory
  19. Krydos

    Tommy Upgrade

    It not only tells people this in the email when they are moved, but it actually mentions it in BOTH emails when your account begins to move and when the move is complete.
  20. Krydos

    Tommy Upgrade

    I just started your account moving to the new server as well. Let us know how it goes.
  21. Krydos

    Tommy Upgrade

    I just started your account moving to the new server. Let us know if you have any feedback regarding the move process, or experience any downtime.
  22. Yeah, the reason your load is 7 now instead of 0.50 like it was a few days ago is because all of the constant database errors. You really need to get that fixed.
  23. Krydos

    Tommy Upgrade

    I just started your account move to the new Tommy. We would appreciate any feedback on how well the move works, or if there are any issues.
  24. Krydos

    Tommy Upgrade

    Refer to this wiki page https://wiki.helionet.org/tutorials/plesk/account-backups You can create your own backup through Plesk for the latest up to date backup, or you can download your backup from https://heliohost.org/backup/ but that is from 2024-09-01 Once you have the backup downloaded, and a suitable Z-Standard extraction tool installed you can find your emails in the file backup-filename.tar\domains\yourdomain.com\backup_domainmail_date.tzst
  25. Is this fjq_rank_ stuff a plugin you uninstalled?
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