Krydos

Your invitation has been resent. Let us know if you still don't receive it.

Keep in mind that not all of our services have been set up on the new control panel on our shared hosting. Java is one of those services that isn't ready yet. We hope to have it implemented within the next month or two, but there is no set date. As far as cron jobs on our shared hosting the limit is currently 2 per day. So you can have 1 cron job that runs every 12 hours, or 2 cron jobs that each run every 24 hours. If you need more than that the easiest way to accomplish it is to run an external cron which can run as often as every minute. The above applies to our shared hosting, but Java is available immediately on our VPS plans, and you can run as many cron jobs as you want on a VPS too. You also get root access to the command line which makes things much easier to deploy and you get the entire server to yourself so you don't have to worry about other users causing downtime for you.

On Plesk Node won't run in a subdirectory, so it has to be at a webroot. The webroot can be the base domain or a subdomain. If you'd like a subdomain added specifically for Node let us know.

Remote access enabled.

It's been over 2 weeks since we've heard from you, and you still haven't created the new subscription for the upgraded VPS with the link I posted. We've had the extra 3 GB of memory reserved for you this whole time without it actually being paid for, so you need to decide if you're going to do this upgrade. If we don't hear from you soon we will need to free up the memory so paying users can access it. We are very close to being full on VPS so the upgrade may not be available forever depending on how many new VPS orders we get versus how many people cancel.

Good idea, it's been added. I've noticed that very few people actually read that email, but for anyone who does it should help them.

Your invite to create a new account was sent to your PayPal email address that you listed on 2022-10-15 and you never used it. I have resent it to the email address associated with your Johnny account with the username shamshi. Keep in mind that since your account was hacked so we can't transfer it, and instead you will need to create a new account, and restore your backup. You can download your backup from https://heliohost.org/backup/ if you haven't already. Let us know if you still don't receive the invite link.

You're probably uploading files to cPanel still. Plesk is 65.19.141.77 port 1373. cPanel is 65.19.143.6 port 1342. The cPanel account isn't deleted right away after being transferred in case there is a problem and you need to move back or something didn't get transferred correctly.

Added. Your domain won't work until you do one of the two options below: Set your NS records to ns1.heliohost.org and ns2.heliohost.org Or if you want to use external DNS, such as Cloudflare, create an A record pointed to 65.19.141.77

That IP is not blocked in any of our firewalls. Is there any software you're running, like virus protection, that may be blocking you? Do you have any sort of DNS blackholes or safety features enabled on your router?

Neither of the IP addresses you have posted from are blocked. From your home connection go to https://heliohost.org/ip.php and let us know the number that is listed there.

We've actually been considering offering education accounts, because we've had a lot of teachers use our free hosting service to give students an opportunity to host a real website on their own domain. Unfortunately right now it probably wouldn't be fair to allow you to create for free 30, or however many students you have, accounts while there are still almost 4000 users who haven't been transferred yet. However, if you're willing to donate $1 per student it would be fair to move your students in front of all of our existing free users. We would need a unique email address for each of them, but if you're interested we can set this up for you.

There is no set date. Our plan is to finish setting up Johnny as soon as possible, and hopefully start allowing a few free signups each day in addition to the accounts that we are transferring each day.

Your DNS settings have been applied. I also messed around with your Sentrifugo install for a bit, but I couldn't get it to install either. One thing I noticed is it was throwing deprecation warnings which might indicate that PHP 7.4 is too new for it. It might be worth trying PHP 5.6 or something older than PHP 7.4 that you have it set to.

Yes.

Try it now.

That’s the email address that was used to create the PayPal account that the payment came from.

The donation has been linked to the correct account, and you should receive your invite in a few minutes. Thanks for the donation.

What does the error log say?

Your invitation has been resent. Let us know if you still didn't get it.

Creating new accounts is available immediately for donors, but free accounts have a bit of a waitlist still. We're still transferring our existing free accounts to the new control panel.

The last time you logged in was 2019-12-25 so your account has been archived for almost 3 years, and can't be renewed. You'll have to download your backup from https://heliohost.org/backup/ and create a new account.

You've been added to the waitlist https://heliohost.org/eta/?u=ubitech You're currently #3770 in line to receive an invite.

The Nginx timeout has been increased to 5 minutes as well. Are you able to install it now?

The Apache timeout and the PHP 7.4 timeout for the domain poulininc.ca has been increased to 5 minutes. Let us know if you're still having trouble getting it installed.