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Everything posted by Krydos
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[Solved] SFTP/FTP not working after server move
Krydos replied to yeuxnive's topic in Customer Service
No, it has nothing to do with Tommy being overloaded... It's because the SFTP port on Tommy is 1342 like it says on the SFTP connection information. Johnny's port is 1373. You're still using the old port number from before your account was transferred. Also, your FTP example isn't FTP it's FTPS so that's why it's not working either. Try plain FTP and it should work. -
[Solved] Softaculous place to put instalation is missing on tommy
Krydos replied to byeyoubp's topic in Escalated Requests
Yeah, ignore most all of what Luigi was saying. Our Softaculous subscription on Tommy expired. It's already been renewed. Is it working now? -
[Solved] Django Ecommerce site showing err 500 on deployment
Krydos replied to painless's topic in Escalated Requests
Here's your error [Tue May 05 02:28:30.893205 2020] [core:error] [pid 86746] [client x.x.x.x:51468] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: https://www.helionet.org/index/topic/39594-krydos-django-ecommerce-site-showing-err-500-on-deployment/ This means you have a redirect loop. Probably in your .htaccess file. -
[Solved] donated for tommy, when we i get invitation link?
Krydos replied to houssem's topic in Escalated Requests
The Johnny account houssem has been moved to Tommy. Thank you for the donation. -
Rather than using the invite and creating a new account, I just moved your existing Johnny account for you. You're on Tommy now. Thanks for the donation.
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Here's the link to the VPS request page if you don't have it already https://www.heliohost.org/vps/
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[Solved] Django Ecommerce site showing err 500 on deployment
Krydos replied to painless's topic in Escalated Requests
What is the URL to the django page? -
You were close. /usr/local/python3.7/bin/crtools
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[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
TCP port 27017 has been opened to 104.40.21.132 on Tommy's firewall. It looks like your site is working now. https://vnu.hdhquangnam.tk/ -
[Solved] Need site re-enabled (was disabled due to inactivity)
Krydos replied to ging287's topic in Escalated Requests
Unarchived. -
Remote access enabled.
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[Solved] Is Hotlink Protection Causing Internal Server Errors?
Krydos replied to lorenzol's topic in Customer Service
We've had a few complaints about this lately. It seems the main cause is high load caused by people using too much memory. We've been working to fix this, but it's a very delicate balancing act of literally hundreds of variables so it can take some time and some experimentation to see what works best for the current list of websites being hosted. Thanks for the feedback. If you find that Tommy is no longer suitable for your website you could consider going to a VPS where you would have the entire server to yourself and you wouldn't need to worry about other users causing high load and 500 errors. https://www.heliohost.org/vps/ -
I agree, wordpress is very unreliable. That's why we encourage anyone who will listen not to use it.
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If Tommy isn't good enough for you I recommend checking out our VPS. https://www.heliohost.org/vps/ You would have the entire server to yourself so you wouldn't need to worry about database restarts or other accounts causing high load 500 errors. Also, I just noticed your account is on Ricky, not Tommy. So moving to Tommy may be the solution for you.
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[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
The ip is the ip that your script tries to connect to. For instance if the database was hosted on Tommy the ip would be 65.19.143.6. The port is the port that your script tries to connect to. For instance if you were using mysql on the default port it would be 3306. -
[Solved] Fatal error: class ziparchive not found
Krydos replied to srtester's topic in Escalated Requests
The extension zip has been installed on Johnny's php 5.5. https://krydos2.heliohost.org/55/phpinfo.php -
High memory usage coming from php 7.3. Most likely wordpress.
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You already have an account named dolfies2. You're only allowed to have one active account. If you want the account dolfies unarchived you'll need to delete your dolfies2 account first.
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[Solved] How to enable OUTPUT BUFFERING in Johnny?
Krydos replied to Zinou Kadi's topic in Escalated Requests
Enabling output buffering will increase the memory usage which will cause server instability and high load. I recommend you take a look at our VPS selection where you will have root access to be able to set the output buffering to whatever value you want https://www.heliohost.org/vps/ -
Pybrake cannot be installed.
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[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
What IP and what port? -
Unarchived.
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If you need to upload such large files, just do so with ftp. Increasing the upload size that big causes php to use a lot of memory and causes server instability. No. The maximum time that php can run is 60 seconds, which is already a really long time for a php scrip to run for. Increasing this number would cause server instability. No. The maximum memory usage is already at 128MB. Increasing that any further would cause server instability because php would use too much memory and cause load spikes. If you really need that high of settings I recommend checking out our VPS instead of the shared hosting. https://www.heliohost.org/vps/
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You're on Tommy now. Thanks for the donation.
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You can use python cgi to kill your own processes. Just use the same method as the stop script in https://wiki.helionet.org/Discord_Bot