Krydos

The link has been updated.

The A record for seihoeng.com has been fixed. Try issuing an SSL certificate with Sun Dark's instructions now. Let us know if you're still having issues.

Your main domain has been changed to medizinmannsweltverbessererseite.heliohost.org

Added.

The PTR record was correct, but the A record was incorrect. I temporarily changed the A record of tommy2.heliohost.org to allow the Plesk control panel to be accessible during the DDoS which caused Google to have issues with email. The DDoS has ended and the A record has been changed back so it should be working now. I'm going to close this thread. If you're still having an issue please make a new post.

Closing due to inactivity.

This was solved via Discord.

Closing due to inactivity.

@paulw79 Since you never answered these questions I wasn't able to debug what went wrong exactly. I'm going to close this thread. If you're still interested in creating an account you can make a new post.

Closing due to inactivity.

The account calax2 has been deleted and the main domain for the account calaxit has been changed to mehdar.heliohost.org.

You might be interested in converting your VPS to a 6 month plan and save 10%. If you pay $21.60 up front you wouldn't have to worry about paying again for another 6 months, and your VPS wouldn't get shut down for lack of payment every month. Anyways, the payment registered in our system and your VPS has been powered back on. Your new expiration date is 2023-02-11.

You can install SSL yourself Login > Continue to Plesk > Websites & Domains > [domain] > SSL/TLS Certificates > Install > Get it free. Make sure you don't check the wildcard box because that requires DNS verification which isn't implemented yet. Eventually we will support wildcard SSL, but there is no ETA on when it will be available. If you get any particular error let us know and we can help you further.

Sorry about that. I added the domain to your Tommy account, but set the DNS up as a Johnny account. It's been fixed now. It could take a few hours for the cached wrong DNS records to clear out though.

It was a problem in cPanel because cPanel's implementation of open basedir allowed hackers to access other people's home directories. Plesk is more secure in that regard, and appears to not have that vulnerability. What directory are you trying to access, or did the error go away when you realized that your home directory is your main domain now, not your username?

Your invite to recreate your account was originally sent on 2022-11-28. I have just resent it. Let us know if you're still having trouble finding it.

Since you already have 900m.heliohost.us would it be ok with you to do test.900m.heliohost.us and wp.900m.heliohost.us?

Your invite was originally sent on 2022-12-25. I have resent it just now. Did you get it this time? Make sure you check the spam folder and mark it "not spam" if you find it in there.

It doesn't get confusing at all if people request the same thing in multiple places. I'm just going to mark this as solved and ignore it because it's probably the same person.

Added. The next step is to login to your Freenom account and set your NS records to ns1.heliohost.org and ns2.heliohost.org.

It must be a coincidence that someone on Ricky has the domain mehdar.heliohost.us when your domain is mehdar.heliohost.org then.

It's funny how he reports us as fraud to PayPal and demands a refund for a $1 donation, and then the next day creates an account on Johnny. I'm tempted to suspend him, because if enough people dispute payments through PayPal like this guy did we could lose our PayPal account entirely.

Added. The next step is to set your nameservers to ns1.heliohost.org and ns2.heliohost.org. Once you do that you should be able to install SSL for free through Plesk.

It looks like you're in violation of our terms of service. https://wiki.helionet.org/hosting/terms As a reminder, each person is allowed to have one account. It looks like you have 2 Johnny accounts and a Ricky account? Which one would you like to keep and I'll delete the other 2.

Don't worry. He issued a dispute through PayPal so I happily gave him a refund for his donation, and deleted his account for him. Don't have to deal with this anymore.