Krydos

It looks like you already have an active account. Each user is allowed to have one total active account. In order to unarchive this account you must first delete your other account. Let us know when your other account is deleted.

Done. You should now be able to log in and your website should start working within 2 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Your account isn't suspended. It's archived.

That IP and port are still whitelisted in Tommy's firewall, and your site seems to be working fine for me.

Remote mysql is already set up. The problem is probably on the end of whatever that thing is that is trying to connect to the database. What is the exact error?

Still the same thing as last time you asked: Passenger NodeApp: /home/xtras/maijo is using too much memory.

There you go https://krydos.heliohost.org/cgi-bin/modules37.py

Remote access enabled.

The extension soap has been installed on Tommy's php 7.2. https://krydos.heliohost.org/72/phpinfo.php

The extension gmp has been installed on Tommy's php 7.3. https://krydos.heliohost.org/73/phpinfo.php

You got blocked in the firewall for failed SFTP connections. I unblocked you. You can check if you're blocked by logging in at https://www.heliohost.org/login/ It will give you a big popup message explaining why.

It must have been the server monitors, because your load is basically nothing for today. The last three days you were using a lot of memory.

Unarchived.

Please be aware it can take up to 15 mins to unblock from the time that I posted.

Unblocked. When you change your password it should update everywhere within minutes. It is so restricted because our servers are constantly under brute force attack from bots trying to hack into everyone's accounts. We have over 10,000 accounts and only 2 or 3 legitimate accounts get blocked by the firewall each day, so we think that's a pretty good level of security versus user friendliness. Would you rather request to be unblocked, or have some hacker set up a phishing site on your nice .com domain, and get that domain flagged as malicious in every one of your site's visitors browsers, and your account would be permanently suspended for containing illegal activity, etc.?

You're on Tommy now. Thanks for the donation. Tommy has autossl which will automatically install ssl on all your domains and subdomains for you. When the certificates get close to expiring it will automatically renew them too for you. Emails ending up in spam or not arriving at all might be because you were on Johnny's shared IP. As a free hosting provider we attract a lot of spammers and phishers that send emails out from our server. Obviously we suspend them as fast as possible, but Johnny especially ends up on various blacklists all the time. Tommy's shared IP is much better as he has about a third as many accounts, and most spammers and phishers won't be bothered to try to signup for free within 5 seconds of availability, and criminals almost never donate to get an account. Even so people install terrible software like wordpress on Tommy, and it is easily hacked so sometimes spammers and phishers get access to sending email from Tommy that way so even Tommy's shared IP ends up on blacklists sometimes. The best option for sending emails is to buy a dedicated IP for $12. You get to use it for 12 months, and it takes you off the shared IP and puts you on your own IP that only you have access to. You can set up reverse dns for your domain, which helps a lot with emails getting delivered because your email come from your own IP instead of the one that is shared with thousands of other users. A really useful tool to get your emails delivered properly is https://www.mail-tester.com/ Let us know what issues that report says you have and we can try to get it all to 100%.

Unblocked. You were blocked for trying to login to cpanel with the wrong username or password too many times. If you login at https://www.heliohost.org/login/ this won't happen again.

Which version of php are you using?

Database hostname is localhost.

Here's the monthly uptime for the last 10 months: June 2020 100% May 2020 99.53% April 2020 99.65% March 2020 99.77% February 2020 99.77% January 2020 99.77% December 2019 99.87% November 2019 99.94% October 2019 100% September 2019 99.48% May 2020 was down a little due to a ddos attack that lasted a couple days.

Does it work now?

Unblocked. You were blocked because of failed SFTP logins. Be sure your username and password are correct.

You're on Tommy now. Thanks for the donation.

What is the URL that is showing the error?