Krydos

YOUR VPS HAS BEEN REBUILT. PLEASE NOTE THAT WE ONLY OFFER ONE FREE REBUILD PER MONTH, SO IF YOU NEED ANOTHER REBUILD YOU'LL HAVE TO WAIT UNTIL NEXT MONTH FOR IT TO BE FREE AGAIN.

Added, but your domain won't work until you fix your DNS settings. You can do 1 of the following options: Use our nameservers which are ns1.heliohost.org and ns2.heliohost.org Use any external DNS provider, Cloudflare is a popular free option, and create an A record pointed to 65.19.141.67 and an AAAA record pointed at 2001:470:1:1ee::2009

There you go https://heliohost.org/vps/pay/?code=a2avIc252U1EjeuQ

The domain itdo.heliohost.us has been added to your account.

What do you mean by reset? It looks like your subdomain is working and you installed Wordpress: If you want to install something else you can delete Wordpress yourself.

A password reset link has been emailed to you.

The domain has been added. Once you make the one-time $5 donation at https://heliohost.org/donate/ let us know the transaction ID and we can add the additional 1000 MB storage.

Remote access enabled.

Correct, inbound port 5000 is not open, nor do we allow inbound ports like this on shared hosting -- Johnny, Ricky, Tommy, Lily, and Morty plans. You are able to run this sort of script on our VPS plans however, where you get root SSH access, control over the firewall including all inbound and outbound ports, and you have the whole server to yourself. You can see the VPS plans at https://heliohost.org/vps/

The domain ayush.pp.ua has been added to your account as an additional domain.

The problem is you renamed your .htaccess file to htaccess.txt. I renamed it back and commented out the 2 Options lines and it seems to be working. https://peace2u.heliohost.org/ https://peace2u.heliohost.org/world-peace/history-4peace https://peace2u.heliohost.org/world-peace/human-reasoning-4peace

You have been emailed an invite to recreate your account.

Yours and two other accounts were affected by a bug that caused them to not unarchive correctly. The bug has been fixed, and I restored your account and it appears to be working correctly now. I emailed you a password reset link in case you need it. You can ignore the invitation to create a new account. Since I got your account working again, I deleted that invite so if you try to use it it will say it's invalid. The server that you're on currently, Tommy, must be logged in to every 30 days to keep your account active, but we've had a lot of people like you express interest in a server where you don't have to login all the time to keep your account active. We're going to be building a new server named Morty next where donors won't have to remember to login. There won't be any free accounts on Morty at all so that will help keep it from getting overcrowded. Keep an eye on the news and we'll make an announcement when Morty is available.

Alright, I managed to fix your account, and I also solved the bug that caused this to happen to your account and two others. I'm not sure if your password will work, so I sent you a password reset link just in case. Let us know if you can get logged in and if everything is working now.

Actually, disregard the last email, and the invitation I sent you. It looks like the issue was your account was archived and then you renewed it and it didn't get unarchived properly. I'm going to try to unarchive it again. I'll let you know if it works.

No, we use CSF. The PHP function system() is disabled because it is a security vulnerability.

Oh good lord, unarchiving seems to have some serious issues right now. I tested it quite a bit, but it completely botched this account when it was restored. I'm going to disable archiving on both servers until I can test this some more. I just sent you an invite to create a new account since the unarchive messed your account up so badly. You'll be able to create a new password. Sorry about that.

There is only one account. The account phradham was on Johnny and was hacked so instead of transferring a hacked account we just deleted it and sent an invite for a new account on Tommy. They used that invite to create the account dhammadh. The only backup you're going to be able to get is the one from 2021-07-20 which you can download from https://heliohost.org/backup/ Like I said above your account was hacked after this backup was made, and your contents was replaced with a phishing site. Our policy on hacked accounts is we suspend them with no backup, and give you an invite for a new account. The reason we can't backup hacked accounts is because they might contain stolen information, such as credit card numbers and passwords, so it would be illegal for us to give you that stolen information. The backup contains a database called phradham_wp35 which is 132 KB. It also contains public_html which is 82 MB. Let us know if you need instructions on how to extract the data you need, or if you need help restoring it to your new account.

I tested the password being restored correctly after being archived and then unarchived, but I guess I can test it again.

We've transferred about 1000 accounts, and I've never seen one as broken as yours. I spent quite a bit of time trying to fix it, but it seems to be unfixable. I deleted it instead, and sent you an invite to create a new account. If you need your backup it can be found at https://heliohost.org/backup/ and once your account is recreated you can restore your files and databases, etc. Let us know if you need help with anything.

Just to let you know in advance, we used to allow unlimited free rebuilds, but one user abused out generosity and requested nearly 50 rebuilds in a single month so we had to set a limit. Now we offer 1 free rebuild per month, so if you need another rebuild you'll have to wait until next month for it to be free. Your VPS has been rebuilt. Let us know if you need help with anything else.

In addition to what Wolstech already said I would also like to point out that since Johnny is so empty and Tommy is overcrowded Johnny actually has better uptime and much faster speeds right now anyways, so you're better off on Johnny for the time being. Once the servers are balanced better you'll have an opportunity to move back to Tommy for free. We are also going to release a new server named Morty that you might be interested in next that will be even better than Tommy.

The username flradio is your Plesk username too. I already emailed you a password reset link, and you replied on Discord saying you got it so I'm going to assume this is solved. Let us know if you still can't login or if you need help with anything else.

Since your forum email address and your hosting account email address don't match I sent you an email to the hosting account address to confirm you want to wipe your account and start over. Make sure you have a backup of anything you may need from the account because data will be irrecoverable once deleted. Once you reply to the email I'll wipe the account and send you an invite to recreate it.

What does the error log say? The most common reason for 500 errors after being transferred is having Options in .htaccess. Just remove or comment out those lines if that's the issue.