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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. What happens a lot of the time with wordpress is a bot army discovers your url and starts bruteforcing your logins, or just tries over and over to post spam comments. You're fine with no traffic for maybe months, and then it''s just high load suspension over and over. Add to that the fact that wordpress causes ridiculous amounts of load even with hardly any traffic and your account is in trouble. To give you some concrete numbers, over the last week your account has done 803 MB of traffic. Not too bad. The highest traffic site on Tommy did 15.6 GB, so over 19 times as much traffic as you. You're running wordpress though so over the same time period your site did 43,450% more load than their well written site. Like we keep saying, the only real solution to wordpress is to stop using wordpress.
  2. If it's not too much of a hassle, try to give the user some feedback on how to prevent this from happening in the future based on the reason column in the admin control panel before you unblock them. For instance if the reason says "failed SSH logins" that means they tried to login with the wrong SFTP username or password too many times. The rest of the reasons listed make more sense than that one.
  3. The suspensions are automatic based on the overall load of the server. If the server load is high it suspends the highest load account until the overall server load returns to a reasonable level. Asking nicely isn't going to change the fact that you're causing downtime for thousands of other users, some of which have donated as much as $550, so if the server needs to suspend you to stay online it will. If you fail to make any progress towards reducing your load your third suspension for the same high load is permanent.
  4. If you want to stick with wordpress another option is to move over to a VPS instead of the shared hosting. On a VPS you can cause as much load as you want, and it won't affect the thousands of other users on our shared servers. https://www.heliohost.org/vps/
  5. Unblocked.
  6. Your account has been moved back to the dedicated IP.
  7. There you go https://krydos2.heliohost.org/cgi-bin/modules37.py
  8. I've never registered an eu.org domain myself, but I found these instructions by searching. https://nic.eu.org/register.html
  9. You have to say the right username. You can't say bee1 and then try to connect with bee1_sensor_user. They are different users and I enabled it for the one you said.
  10. No, Tommy doesn't have mod_wstunnel.
  11. Remote access enabled.
  12. Unarchived.
  13. Your account was archived, not suspended. Suspended means you violated our terms of service or caused too much load. Archived means you haven't logged in to your account for a long time. To prevent your account from becoming archived again please remember to log in to cpanel at https://www.heliohost.org/login/ least once every 30 days. Unarchived.
  14. Unblocked.
  15. Donation verified, and max storage increased to 2000 MB.
  16. Here's your error: # /home/lookyweb/node/test.js:5 user.cloudSession(419697811, function (err, cloud) { ^ TypeError: Cannot read property 'cloudSession' of undefined at /home/lookyweb/node/test.js:5:10 at /home/lookyweb/node/node_modules/scratch-api/scratchapi.js:105:7 at IncomingMessage.<anonymous> (/home/lookyweb/node/node_modules/scratch-api/scratchapi.js:39:37) at IncomingMessage.emit (events.js:203:15) at endReadableNT (_stream_readable.js:1145:12) at process._tickCallback (internal/process/next_tick.js:63:19) Passenger is what you would be using if you followed this guide https://wiki.helionet.org/tutorials/node.js
  17. Yes, you can host those configurations on a VPS. https://www.heliohost.org/vps/
  18. Remote access enabled.
  19. It's fine to keep both your Tommy account and the VPS at the same time. To transfer your Tommy sites to the VPS I would use a temporary domain like hippo2.heliohost.org. You will need to install a webserver on the VPS for sure. Also I'm sure you probably use php and mysql so you'll need to install those too and anything else you'll need. I recommend using apache for your webserver on the VPS because that is what Tommy uses, and if you switch to nginx it may take some changes to get your site to work. Using apache you should be able to just copy your files over and it'll just work. Then when everything is functional on your temporary VPS domain, you can switch your main domain over to the new server with no downtime. If you need help with any of the above just ask. I'll start setting up your VPS now.
  20. It was enabled on Tommy v1, but I never set it up again on Tommy v2 after I rebuilt him because no one has ever requested it. I would be willing to set it up again on Tommy, but not Ricky.
  21. Are you starting/stopping it with python again, or is it running through passenger? If the latter what is the URL to it?
  22. What is the url to the test python script?
  23. Pip automatically installs all dependencies. If dnspython wasn't installed it isn't a dependency. There you go https://krydos.heliohost.org/cgi-bin/modules37.py
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