Krydos

I checked your IP and you're not blocked in the firewall, and I checked Tommy's SFTP and was able to connect just fine. Let us know if you're still having issues. I checked the logs and Tommy had a small load spike around 00:03:00 due to creating new accounts which seems to line up with when your FTP connection timed out.

Restarted. To anyone who searches and finds this thread, you probably don't need to request a tomcat restart. The system is fully automated and tomcat restarts itself usually every couple hours on its own without you needing to request a restart. Unnecessary restarts cause unnecessary load and downtime for the thousands of other people that share your server. Furthermore, making unnecessary forum posts causes extra work for our limited staff who could be doing other things like improving our service and adding new features instead. By the time you make a post, and an admin sees the post most likely tomcat will have restarted itself several times already. That said, I checked and in this particular case tomcat hadn't restarted on this server for over 14 hours, so I went ahead and manually restarted it this one time.

Unarchived.

Sorry to hear about your dad. Thanks for telling the whole story. I like to hear the history of our users and their accounts with us. It looks like infantex was created on Stevie on 2012-10-20, so just a few days over 8 years ago. Thanks for sticking with us through several server crashes. You're certainly one of our longest continuous users at this point. I went ahead and deleted the zaldivar account for you. I have increased your storage to 4000 MB, and you don't need to log in to cpanel to keep your account active until 2021-01-22. Let us know if there is anything else we can help you with. Thank you so much for your donation!

Alright, I shutdown your VPS, increased the CPUs to 4, and booted it back up.

Unarchived.

The minimum you can donate through gofundme is $5 so you'd have to donate $2.30 or you'd have to do more than $5 worth of upgrades to your VPS.

I see your donation, but I also noticed you have more than one account. Thanks for the donation, but having more than one account is against our terms of service. Would it be possible to delete one or merge the accounts?

Your account isn't inactive. Inactive means you haven't logged in to it for 30 days. You created your account today, so I'm guessing you mean your account is queued? If that's what you mean it can take up to 2 hours for a new domain to start working. Please clear your browser cache each time you check too because sometimes the queued message gets saved in your browser and your site is actually working just fine. EDIT: I went to your domain and it does show inactive because of cloudflare. Please set your nameservers to ns1.heliohost.org and ns2.heliohost.org. Once your domain is working you can switch back to cloudflare if you want.

You got 2 GB memory, 2 CPUs, and 50 GB storage for $21.60 for 6 months. 2 GB memory, 4 CPUs and 50 GB storage is $24.30. The difference is $2.70. Go to https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=P63828V7WFM54 And make a payment for $2.70. Let me know by posting in this thread when that is done. In order to upgrade your CPUs I will need to shutdown your VPS for 10 minutes or so, and then power it back on after the upgrade.

I unsuspended bk2tc. Pesanek will delete eventually.

I contacted paypal support, and they helped me find a setting on our paypal account. Block non-US shipping address was set to yes. I changed that to no so anyone should be able to donate now. Let me know if anyone else gets that error.

So how many accounts do you have?

I had another guy get that error message, and he was able to send a donation through paypal by sending it to admin@heliohost.org rather than by clicking that link.

Unsuspended.

Your accounts were suspended again because you created a third account. It looks like you provided your brother's ID in the last suspension thread so I'll unsuspend 2 of your 3 accounts.

That IP is not blocked. Huh, this is different. I've been working at HelioHost for over 10 years and this is the first time I've seen this. Your account was suspended at 2020-10-21 15:15 and was unsuspended at 2020-10-21 21:22. So 6 hours and 7 minutes of the day was spent suspended, doing basically zero load during that time. Even being suspended for more than 25% of the day you still caused 311% more memory usage than the second highest memory usage account on Tommy for the day. You also used 452% more cpu than the second highest cpu usage account on Tommy. Here's what your load looks like for the week. Keep in mind you were suspended for 25% of the day too Now, the strange part is it looks like most of your load came from spamd, which is the spam assassin process. I'm not going to snoop around too much unless you want me to, but you have 204 MB of mail on your account right now. You can check the dates to see how much of it came from today if you want, but I guess what happened is some spammer just went nuts on your account today and sent you so much spam email that you got suspended for it. That's pretty weird. Never seen that happen before.

If your username is sherwyne, and you're talking about your .com domain, it's working for me.

Unarchived.

21-Oct-2020 14:13:59.360 INFO [localhost-startStop-9] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [/opt/tomcat/apache-tomcat-8.5.24/webapps/slimsim_ava.war] has finished in [33,771] ms 2020-10-21 14:14:54.920 INFO 16719 --- [MessageBroker-1] o.s.w.s.c.WebSocketMessageBrokerStats : WebSocketSession[0 current WS(0)-HttpStream(0)-HttpPoll(0), 0 total, 0 closed abnormally (0 connect failure, 0 send limit, 0 transport error)], stompSubProtocol[processed CONNECT(0)-CONNECTED(0)-DISCONNECT(0)], stompBrokerRelay[null], inboundChannel[pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], outboundChannel[pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], sockJsScheduler[pool size = 1, active threads = 1, queued tasks = 0, completed tasks = 0] 2020-10-21 14:16:29.615 INFO 16719 --- [io-8080-exec-90] o.s.web.servlet.DispatcherServlet : Initializing Servlet 'dispatcherServlet' 2020-10-21 14:16:29.655 INFO 16719 --- [io-8080-exec-90] o.s.web.servlet.DispatcherServlet : Completed initialization in 40 ms 2020-10-21 14:16:47.324 ERROR 16719 --- [io-8080-exec-83] o.s.w.s.s.s.DefaultHandshakeHandler : Handshake failed due to invalid Upgrade header: null

PHP: https://www.php.net/manual/en/function.utf8-encode.php Mysql: https://dev.mysql.com/doc/refman/8.0/en/charset-unicode-utf8mb4.html

Meaning one of your accounts will be unsuspended, and the rest will remain suspended. You get to pick which one.

After you get your account moved to Tommy you can follow this guide https://wiki.helionet.org/tutorials/node.js

Unblocked. If you login at https://www.heliohost.org/login/ that won't happen again.

Remote access enabled.