Krydos

Unarchived. I have increased your storage to 3000 MB, and you don't need to log in to cpanel to keep your account active until 2020-12-08. Let us know if there is anything else we can help you with. Thank you so much for your donation!

Unarchived.

The account elvinson has been unsuspended.

Ahh, yeah. That would do it. Are you not receiving the warning email several days before your account goes inactive?

Unblocked. It was for failed IMAP logins which means you have the wrong credentials saved in a mail client somewhere. You might want to stop that mail client from connecting or you will just end up getting blocked again.

Unarchived.

Unarchived. I happened to notice that your main domain is currently set to noone.helio.org. We don't own the domain helio.org, and I doubt you do either. Perhaps you meant to type noone.heliohost.org? If so you should change your main domain.

I actually emailed you to try to figure out who that donation came from. You use a scott_ email address on the donation that we don't have in our system. I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-02-06. Let us know if there is anything else we can help you with. Thank you so much for your donation!

The real problem here is you set your nameservers to ns1.heliohost.com and ns2.heliohost.com. That's not our domain. You said it right in your forum post, but set it wrong on freenom's website.

See https://www.helionet.org/index/topic/41281-hh916862-how-to-access-to-wordpress-cpanel/?p=179535

Unarchived.

See https://www.helionet.org/index/topic/41276-hh139881-migrate-or-delete/?p=179522

See https://www.helionet.org/index/topic/41276-hh139881-migrate-or-delete/?p=179515

I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-11-05. Let us know if there is anything else we can help you with. Thank you so much for your donation!

Johnny's /tmp has been cleaned out, and the 2 users that used up 1 GB each have been suspended.

Does this help https://github.com/guzzle/guzzle/issues/2617 ? Curl hasn't been updated on Tommy, so it's not that.

Can you log in at https://johnny.heliohost.org:2083/ ? Since you're on Johnny your server experiences a lot more load spikes than the other servers. If the load is too high the login times out which can cause an "Invalid Login" message even though you have the right password.

Unblocked. If you log in at https://www.heliohost.org/login/ that won't happen again.

The NS records ns1.heliohost.org and ns2.heliohost.org are correct. The reason you're seeing the "unusual redirect" as you call it is because you had ns1.heliohost.org saved as an A record in name.com dns system. This is incorrect, but now that you've switched to our nameservers it should fix itself in time. DNS servers utilize caching to reduce load and increase speed. This means that a DNS server can keep sending out the old information sometimes as long as 48 hours after you change your NS records. The only solution is to be patient and wait for the old cached information to expire. You can check that link I posted above to see if any of those dns servers have the old info cached still. When they all say ns1.heliohost.org and ns2.heliohost.org instead of name.com you're good to go.

Did you change your nameservers recently? I'm seeing some DNS servers in the world showing the wrong settings. https://dnschecker.org/#NS/pinbank.live

Unarchived.

Wow, the last time you logged in was in 2018. Welcome back. Unarchived.

Thanks for purchasing a VPS. Let us know if you need any help with anything.

Sure, you can start the thread if you want. The admins can't post user's websites in this thread though because not all users want their accounts or their domains to be public information.

Unarchived.