Krydos

Both Johnny and Tommy now have SSL enabled on MariaDB (MySQL) connections. We recommend updating your remote code to use SSL to connect to your database. SSL was already enabled on PostgreSQL so now you can use encryption for all of your database connections regardless of which you choose to use. Let us know if you run into issues or have any questions about anything.

Try logging in to your VPS now.

Are you allowed to use cryptocurrencies such as Bitcoin in Singapore? Another idea is if you have a friend that lives in a country that is allowed to send money to the US you could have them donate to us on your behalf, and then you can pay them back.

The reason you can't reset your password yourself yet is because the functionality hasn't been implemented yet, but it will be eventually. There are quite a few things that need to be done since we recently switched from cPanel to Plesk on our shared hosting we basically had to start over from scratch and do a full rewrite of most of our backend. It has taken a ton of time and effort from our staff as you can probably imagine. We did offer automated password resets on the old system, but since we only need to do 1 or 2 password resets on VPS per year there have been quite a few things that are higher priority that more people will use. The password requirements are 8 characters or more, at least 1 lowercase letter, at least 1 uppercase letter, and at least 1 number. I don't believe those requirements are unnecessarily complicated, and we don't even require a symbol like most websites. Password best practices suggest that generating a completely random long password with all of the above and symbols that you've never used on any other sites and save in a password manager would be the most secure though. If you reuse the same passwords or use a predictable pattern it would allow easier access for a hacker to all of your accounts. Plus it's annoying to have to go change 50 different accounts that used the same password if one website has a security breach and your password is exposed. I just use Chrome password manager and right click on the password field and click "suggest a strong password" on each account I create, but there are plenty of other password managers if you don't like Chrome. Using this method I don't have to memorize anything, and each site has a strong unique password. Anyways, go to https://heliohost.org/password/ and submit your email address and the new password you would like to use to login to your dashboard and VPS. Keep in mind that this page simply stores the password securely, and no one, not even me will ever be able to see the password in plaintext. Once the password is stored securely in our database let us know by replying to this email and we can manually apply the new password to your VPS. I'd also like to apologize for the confusion that you've experienced while signing up for our VPS service. 99% of people have no issues with the signup process at all, but we sincerely appreciate the feedback on the inadequacies of our system. When people let us know what they find confusing that allows us to find a way to fix the issue so it doesn't confuse people in the future.

The fact that you were able to login to your danielgoad forum account means that you know the password for the dashboard and SSH as well. They should all be the same password. They don't remain synced up after creation though so if you changed your forum password it won't change your SSH password.

The welcome email has been resent. It contains the IPv4, IPv6, and port to login with SSH. Your username and password were chosen by you when you were creating your account, so you likely saved them in your browser. You can use the same username and password to login to our VPS dashboard at https://heliohost.org/dashboard/ and also to login to SSH. We never email, or store passwords in plaintext so your welcome email won't contain your password. If you didn't save it in your browser or write it down or anything let us know and we can reset the password for you.

An invite to recreate your account has been emailed to you.

I did find the donation for $5 on 2022-07-05 to increase your position in the Plesk queue, but that donation isn't eligible to increase your storage space as well because we can't go back in time and move your account to Tommy later. If the $5 donation didn't already grant you some benefit and you just gave it because you felt like donating then we could retroactively give you the benefit of extra storage for it. If you want to increase your storage it is $5 per 1000 MB up to a maximum of 6000 MB. You can donate with any of the options listed at https://heliohost.org/donate/ or by sending the $5 to https://paypal.me/heliohost/

You paid on 2023-08-18 10:12:59 and your VPS was finished and you were emailed at 2023-08-18 10:48:28 36 minutes later. I noticed you use Gmail. Have you checked your spam box for the VPS email? If you can't find it in spam either let us know and I can resend it.

Your VPS has been canceled and deleted. Thanks for using our VPS service.

Added. Your A record is correct, but you might want to add an AAAA record with the value 2001:470:1:1ee::2009 as well to support IPv6.

You were suspended because you used 150.46 GB of memory and over 40k CPU in 24 hours. Try to keep those number under 100 GB memory and 10k CPU to avoid being suspended. 98.41% of your memory usage and 94.70% of your CPU usage is coming from the Wordpress .com domain which is pretty typical for Wordpress. We recommend switching to literally anything other than Wordpress, converting your Wordpress site to a static site, or if you don't want to get rid of Wordpress for some reason we recommend switching to a VPS plan. The $4 per month Mercury VPS should be able to handle your site much better than Johnny with basically no chance of being suspended, plus it will be a lot faster for you too. Unsuspended.

There you go [root@control ~]# dig +noall +answer -x 65.19.191.152 152.191.19.65.in-addr.arpa. 21600 IN CNAME 152.subnet144.191.19.65.in-addr.arpa. 152.subnet144.191.19.65.in-addr.arpa. 14400 IN PTR pizzabeer.club. [root@control ~]# dig +noall +answer -x 2001:470:1:1ee::69 9.6.0.0.0.0.0.0.0.0.0.0.0.0.0.0.e.e.1.0.1.0.0.0.0.7.4.0.1.0.0.2.ip6.arpa. 14400IN PTR pizzabeer.club.

The rebuild has been started and you should get an email in a bit when it's finished.

You can't use mysqlclient or mysql-connector-python? https://krydos.heliohost.org/pyinfo/info3.10.py

No, you didn't do anything wrong. Every year around August 1st we have to contact Plesk and renew our licenses for another year. Last year they were pretty quick to approve our renewal, but this year their legal department had a few questions for us, and of course anything involving lawyers takes forever. Our licenses expired while they were pushing paper around and went into a grace period mode. During that grace period a lot of SSL certificates got messed up, and all sorts of stuff broke. It has been causing some downtime for Nginx last week while we cleaned up the mess. This storage engine error was similar because dovecot, the mail server software, was refusing to restart because there was a missing mail SSL certificate. Once I fixed the config files it restarted without any problems. Thanks for reporting the issue.

Does it work now?

According to https://translate.google.com/?sl=auto&tl=en&text=Hola tengo una duda lo q pasa es q no aparecere en file manayer la opcion q dice public.html para subir desde hay mi archivo zip q puedo hacer como lo busco o como hago soy nuevo agradezco pronta respuesta&op=translate you said: Hello, I have a question, what happens is that the option that will not appear in file manager it says public.html to upload from there is my zip file what can i do like that I am looking for or how do I do I am new I appreciate a prompt response If this translation is inaccurate please provide your own translation to English because none of us speak that language. The httpdocs is the directory that you upload your files to make them visible on your domain. You can extract your zip file through Plesk file manager as well.

The postgis extension has been installed on this database. Plesk, like most control panels, has very limited support for PostgreSQL. We recommend installing Adminer https://www.adminer.org/ in your httpdocs directory for managing your PostgreSQL databases through your browser. It's basically just a single file that you configure to connect to your database. Since you mentioned Pgadmin I have also enabled remote connections to your database, but be aware that this reduces the security of your database considerably because it gives hackers access to remotely bruteforce your password. Using Adminer is much more secure.

The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

What is the transaction ID of the donation?

DKIM, SPF, and DMARC have been set up for the domain realvanyek.eu.org. We recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If the score is less than 10/10 post a link to the full report so we can help you fix any other issues that there may be.

You can have up to 10 domains on your one Plesk account so why not make a testing domain like dev.yourdomain.com and a production domain like yourdomain.com? You don't need more than one account for that.

Sounds good. Let us know if you need help with anything else. Marking this request as solved.

Yes, it's only $1 per rebuild. This fee is just there because one person abused our unlimited free rebuild policy. Plesk is $13.50 per month in addition to what you're already paying for the VPS. You can see their pricing at https://www.plesk.com/pricing/ If you want to try Plesk out for free on your VPS you can use it for 14 days as a trial before you have to pay. We can of course install the control panel for you for free. Wolstech is correct about control panels needing a fresh OS to install. Plesk is no different, and if you try to install it on a server that has already had a control panel installed, even if you try to remove the previous control panel as best as you can, you will undoubtedly run into issues. If you're interested in going forward with the rebuild you can use this link to pay https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=FTKFZ6KXS9DR2 Once the payment has been made reply to this thread and let us know the transaction ID.