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Everything posted by Krydos
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You posted this at 05:11 Ricky was actually up when you posted, but 9 minutes before you posted there was 6 minutes of downtime so I guess that's what you are talking about? Our goal for Ricky is to have 98%+ uptime, and right now he's at 97.53% for the last week. Obviously 99%+ would be better, and we're a little lower than I would like Ricky to be. We're actually testing a new custom high load suspension script that should reduce the number of load spikes on Ricky right now, so it's still in the process of being calibrated. Prior to this we were using cPanel's load monitoring which is rather lacking. You've probably heard this a million times, but if Ricky's uptime and speed aren't good enough for you we strongly recommend transferring your account to Tommy. Even when Ricky's uptime is 99%+ he's quite a bit slower than Tommy. For comparison Tommy's uptime over the past week is 100%. Not a single minute of downtime. EDIT: Ahhh, one thing I see that's a big problem on Ricky right now is his response time 4.1 second average response time is really slow, even for Ricky. I'll see if I can figure out what is going on with that.
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Noted. All the more reason to raise the priority of writing a new main domain change page.
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Yes, for as little as a one time donation of $1 USD an admin will move your account to Tommy. We accept all sorts of crypto, and we may be able to set up a wallet for others if you request it. LTC: M8QdWjqb6w7xeWtH1o31A8De365NrXJ1X6 ETN: etnjvLmSGH8Adxd82FUZN1bv9ADuGzXeJYbaKscGwqSPgT9iaLzQkifeCbiu3NK7ziV26QmkHsz3X24wFjJ58Uzn3tpgJ1k912 XMR: 4AKvpoG16SWN6oppdymGVnFhuFPAtEQD1BCzkcJ3TJbngPsn4e2UoFwaWRV7bHkQNJLXofhUxJVQs4WGpPar4hqrSYtEQjh Once you make the donation let us know the amount and we'll verify it. You probably won't need the TXID because it's not like we get hundreds of crypto donations per day so the amount and the currency should be enough to locate it.
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Is the error gone now?
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What version of Tomcat and java are you running on your pc?
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Unarchived.
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[Solved] How to install python module "django-ckeditor" on Johnny?
Krydos replied to zoesobol's topic in Customer Service
The python 3.7 module django-ckeditor is already installed on Johnny. You can check the currently installed modules and their versions with this link https://krydos2.heliohost.org/cgi-bin/modules37.py -
Please post the following information: Your cPanel username Your main domain The server that you are on
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[Solved] How to install python module "django-ckeditor" on Johnny?
Krydos replied to zoesobol's topic in Customer Service
Please post the following information: Your cPanel usernameYour main domainThe server that you are onPython versionModule(s) that you need installed -
[Solved] Python modules install request on Tommy
Krydos replied to al3arbe1's topic in Escalated Requests
There you go https://krydos.heliohost.org/cgi-bin/modules37.py In the future, could someone ANYONE go through these lists and compare them to what's already installed? Only like 2 of those weren't already installed. It doesn't even have to be an admin or OP. Literally anyone that reads this can help save me a lot of time by comparing the request to what is already installed. -
Thanks for the feedback. The new server is going to be a stepping stone on the way to a VPS so you don't have to make the giant leap on your own. Most people don't know if they need a VPS or not, and most people are afraid they won't know what to do if they did have a VPS. The new server will automatically scale you up and transfer you to a VPS when you need it so it will take the guesswork out of people wondering what hosting solution they need.
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The account gnpa63 has been unsuspended. Let me know when you're done taking your backup.
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I see 3 PMs, none of which contain a link to an ID photo.
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[Solved] VPS slow (and CPU at 100% during operations)
Krydos replied to maicol07's topic in Escalated Requests
This issue prompted me to write a script that will monitor the CPU usage of the VPS and send me a notification if one is hogging too many resources. Hopefully this will help prevent it from happening again in the future, or at least reduce the duration of the slowdown. -
[Solved] Requesting Enscript on Tommy
Krydos replied to Computer Nerd Kev's topic in Escalated Requests
Installed. -
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'requestMappingHandlerMapping' defined in class path resource [org/springframework/boot/autoconfigure/web/servlet/WebMvcAutoConfiguration$EnableWebMvcConfiguration.class]: Invocation of init method failed; nested exception is java.lang.IllegalStateException: Ambiguous mapping. Cannot map 'basicErrorController' method org.springframework.boot.autoconfigure.web.servlet.error.BasicErrorController#error(HttpServletRequest) to { [/error]}: There is already 'toolController' bean method com.example.tool.controller.ToolController#error(Exception) mapped. at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1788) ~[spring-beans-5.3.1.jar:5.3.1] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:609) ~[spring-beans-5.3.1.jar:5.3.1] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531) ~[spring-beans-5.3.1.jar:5.3.1] at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335) ~[spring-beans-5.3.1.jar:5.3.1] at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) ~[spring-beans-5.3.1.jar:5.3.1] at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333) ~[spring-beans-5.3.1.jar:5.3.1] at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.1.jar:5.3.1] at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:944) ~[spring-beans-5.3.1.jar:5.3.1] at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:925) ~[spring-context-5.3.1.jar:5.3.1] at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:588) ~[spring-context-5.3.1.jar:5.3.1] at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.refresh(ServletWebServerApplicationContext.java:144) ~[spring-boot-2.4.0.jar:2.4.0] at org.springframework.boot.SpringApplication.refresh(SpringApplication.java:767) ~[spring-boot-2.4.0.jar:2.4.0] at org.springframework.boot.SpringApplication.refresh(SpringApplication.java:759) ~[spring-boot-2.4.0.jar:2.4.0] at org.springframework.boot.SpringApplication.refreshContext(SpringApplication.java:426) ~[spring-boot-2.4.0.jar:2.4.0] at org.springframework.boot.SpringApplication.run(SpringApplication.java:326) ~[spring-boot-2.4.0.jar:2.4.0] at org.springframework.boot.web.servlet.support.SpringBootServletInitializer.run(SpringBootServletInitializer.java:173) [spring-boot-2.4.0.jar:2.4.0] at org.springframework.boot.web.servlet.support.SpringBootServletInitializer.createRootApplicationContext(SpringBootServletInitializer.java:153) [spring-boot-2.4.0.jar:2.4.0] at org.springframework.boot.web.servlet.support.SpringBootServletInitializer.onStartup(SpringBootServletInitializer.java:95) [spring-boot-2.4.0.jar:2.4.0] at org.springframework.web.SpringServletContainerInitializer.onStartup(SpringServletContainerInitializer.java:174) [spring-web-5.3.1.jar:5.3.1] at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5196) [catalina.jar:8.5.24] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) [catalina.jar:8.5.24] at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:752) [catalina.jar:8.5.24] at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:728) [catalina.jar:8.5.24] at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) [catalina.jar:8.5.24] at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:986) [catalina.jar:8.5.24] at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1857) [catalina.jar:8.5.24] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [na:1.8.0_272] at java.util.concurrent.FutureTask.run(FutureTask.java:266) [na:1.8.0_272] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [na:1.8.0_272] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [na:1.8.0_272] at java.lang.Thread.run(Thread.java:748) [na:1.8.0_272]
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You logged into prat87 at 2020-11-13 05:18:18 and then you logged in to gnpa63 at 2020-11-13 05:20:29 from the same computer and you're saying it was a different person? Did you see this other person that was using this same computer as you 2 minutes and 11 seconds before you?
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I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-05-09. Let us know if there is anything else we can help you with. Thank you so much for your donation!
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[Solved] VPS slow (and CPU at 100% during operations)
Krydos replied to maicol07's topic in Escalated Requests
Thanks for noticing this. I checked all the other VPS on your server, and found that one of them was locked up with 100% swap usage and 100% cpu usage which was causing all the other VPS to run slowly. I'm restarting the problematic VPS now. Let us know if the performance improves. -
Have you changed your mind, and don't want prat87 anymore?
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I'll see if Ashoat can create a Payoneer account in his name tomorrow. We've been talking about doing that for a while anyways.
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Unarchived.
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You're on Tommy now. Thanks for the donation.
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Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.