Krydos

I'm really not sure why it's giving that error. That's exactly the same way I've set up dozens of reverse dns before and they all work. For example here is the reverse dns section from mail-tester.com on an email from Cody: And you can see that reverse dns is set up exactly the same way: # dig +noall +answer -x 64.71.153.4 4.153.71.64.in-addr.arpa. 1054 IN CNAME 4.subnet0.153.71.64.in-addr.arpa. 4.subnet0.153.71.64.in-addr.arpa. 14400 IN PTR maicol07.it. # dig +noall +answer -x 65.19.143.5 5.143.19.65.in-addr.arpa. 58277 IN CNAME 5.subnet0.143.19.65.in-addr.arpa. 5.subnet0.143.19.65.in-addr.arpa. 13757 IN PTR cody.heliohost.org.

And as usual, the reason https://www.heliohost.org/reset/ didn't work is because the password was terrible '{"metadata":{"command":"passwd","version":1,"reason":"Sorry, the password may not contain the username for security reasons.","result":0}}'

Some extensions are available to be installed on shared hosting, but apparently this one is not available. It's supposed to be included in postgresql-contribs package, which is installed, but it's not in there. It looks like Luigi is correct, you'll need a VPS for this.

There you go # dig +noall +answer -x 64.71.153.4 4.153.71.64.in-addr.arpa. 86400 IN CNAME 4.subnet0.153.71.64.in-addr.arpa. 4.subnet0.153.71.64.in-addr.arpa. 14400 IN PTR maicol07.it.

The load bars are indicators of how much load your account is doing averaged over the last day in comparison to the other accounts on the server. If it says 100 that means your account is causing more load than any of the rest of the accounts on the entire server. If someone causes a lot of load and passes you your bar will go down. If you cause more load than someone else your bar will move up. Some of the other admins want to ban Wordpress entirely, but I think some people are able to use it without issues. There are literally hundreds of wordpress installs on our servers and only maybe 1 or 2 get suspended each day. HelioHost is used quite a bit by people who have no idea about webhosting, and want to try it out for free. Unfortunately Wordpress is so well known that it's literally the only thing that some of these people have ever heard of so of course they install it. As long as you're on Johnny or as long as you don't really get any visitors to your site it's not a problem, but if you're on Tommy the threshold to get suspended is much easier because we want to keep Tommy as close to 99.9% uptime as possible. On Johnny load isn't as big of a deal and we don't suspend nearly as many people so the uptime is only around 92% right now. The way I see it, Wordpress is like the kid's Mattel version of a website. It's really easy, everyone has heard of it, and you play around with it and you learn a few things. Hopefully as you become more knowledgeable you're finally ready to graduate to some sort of grown up software, or better yet write your own code. I'll admit it. Even I installed wordpress like 10 years ago when I barely knew anything about webhosting. The website was online for about 3 days and I hadn't told anyone the url or anything yet and it got hacked. That's when I started asking myself, "What on earth could be so wrong with this software that it could get hacked so quickly and easily?" Here we are 10 years later and really nothing has changed.

I don't even see a myproject directory on your account. Did you change the name or delete it?

Yes, I will personally move your sites to the VPS and make sure they function if you subscribe for at least a month of VPS for $4. You can set up a subscription to automatically pay $4 each month with this link https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=WBBVMFNPL2MUA

Backing up from Wordpress is only useable if your domains are functional. Since you chose option #2 cPanel works, but your domains don't work. This is intentional. This is what was offered to you. This is what you picked. You picked option #1 moving to Johnny first which would allow your domains to continue functioning, but that didn't work for you either since your sites require too many server resources to even run at all apparently. The only other option is #3 which is we delete wordpress for you. I did offer to move your sites to a VPS for you, but there has been quite a few insults since then so I'm sort of regretting offering, but I guess if you can try to be calm I'll keep that offer on the table. You can pay via paypal by sending $4 to admin@heliohost.org. Let me know the transaction ID and I'll move your account and all of it's domains and everything over to the VPS for you. You can then use whatever plugin or whatever you want to make the backup, or you can continue using the VPS for as long as you want. I want to reiterate though that it definitely isn't required to get a VPS to get your backup. You've been perfectly capable of getting a full backup for the last 5 days, you have just refused to for some reason.

Discord.py on Ricky's python 3.6 has been updated to 1.5.1 https://krydos1.heliohost.org/cgi-bin/modules36.py

Right, maybe you should insult us some more in addition to overloading our servers. Surely that will help things. We gave you 4 warnings that your site was causing too much load, and you ignored them all and didn't change anything. What were we supposed to do just let you cause high load and downtime for our thousands of other users forever? It's not just you on this server. This is our best server and the way we keep it the best is by preventing sites like yours from using more than their fair share of server resources. I think 4 warnings that you're causing too much load is more than enough especially since it seems like you didn't change a single thing to reduce your load. I guarantee you that every web host out there knows that Wordpress is a heap of garbage, but most just keep quiet and try to make extra money off it like the good businessmen that they are. There's a reason so many hosting companies offer special "Wordpress hosting". It's to keep all that trash software corralled on its own server away from everything else. The reason "Wordpress hosting" costs so much more than regular hosting is because Wordpress uses so much more resources. I don't have anything personal against wordpress, but it's shocking if you actually look at the numbers and realize how bad it is. Other HelioHost admins want to ban wordpress entirely, but I allow wordpress if people really want to use it. We just strongly encourage people to find better software. I just logged in to your account to confirm that account backups are still working. If you need help creating or restoring a backup please let us know.

Unarchived.

The zip extension has been installed on Tommy's php 5.4. https://krydos.heliohost.org/54/phpinfo.php

It will probably be fine. It kind of depends on the content of the captions though I suppose.

We tried option #1, and you didn't like it. So now we're trying option #2. Would you like to switch to option #3? The last time I looked at it wordpress was still there so I thought we were waiting on wdbvsm to backup his sites still. I looked at it just now and wordpress is still there. I was under the assumption that he would delete wordpress when he was done backing it up.

It might be that you have port 2083 blocked. If port 2083 is blocked you still might be able to connect to cpanel using the insecure button at the bottom of the page, but then a hacker could intercept your data because it's not encrypted. We recommend finding a way to enable port 2083. It sounds like you forgot to create the .htaccess file.

Unblocked.

Unarchived.

Make sure you whitelist @heliohost.org emails. We send you a warning email several days before your account goes inactive, and then another email when your website is taken offline. If you get those emails delivered to your inbox it makes it easy to remember to log in and keep your account active.

It's after midnight UTC now so I unsuspended your account.

Did you enable SPF and DKIM like I suggested? Sometimes when you have those disabled mail services don't even put the mail in the spam box. They just delete it.

Cool. It looks like our isp is still using RFC2317 and it will probably switch over to DeGroot sometime tonight or tomorrow morning. We'll need to remember to check it again after it changes to make sure it's still working.

Luigi, I changed the username thing. If you use the same email address as the forum account to sign up again you can use the username that the forum account has. That means we don't have to rename forum accounts anymore like we used to.

I logged in to your account and tried to send an email. I waited like 20 minutes and it still said "in progress" so I restarted exim on Tommy and then tried sending another email and it went out immediately. It looks like maybe emails on Tommy got stuck and restarting it unstuck it. Thanks for reporting the issue. As far as your email itself goes, it's not great though. You don't have SPF or DKIM enabled so your messages that are now actually sending might still end up in people's spam boxes. You can enable SPF and DKIM yourself through cpanel, and actually they are both enabled on all new accounts by default so you must have disabled them for some reason at some point. Here's the email report for reference: https://www.mail-tester.com/test-k93kkaeqy

Try it now # dig +noall +answer -x 64.71.153.4 4.153.71.64.in-addr.arpa. 71188 IN CNAME 4.0-15.153.71.64.in-addr.arpa. 4.0-15.153.71.64.in-addr.arpa. 14400 IN PTR mail.battistini-impianti.it.

So, I requested DeGroot delegation, and they set it up with RFC2317 delegation by mistake. Either one works, but all of our other ip blocks are set up with DeGroot so I wanted to keep everything the same and organized. When I pointed out the mistake they apologized and are now changing the delegation style to DeGroot for me so the reverse dns might stop working when their system updates. Just a heads up in case it works for a while and then stops again.