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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Krydos
    What does this mean? Does it work now?
  2. Krydos
    Last night one of our servers locked up, and needed to be restarted. After the reboot the filesystem needed to be scanned for errors. It's an 8 TB raid array so it's taking a while to complete the scan. In the meantime several VPS are offline entirely. Also it's possible that if your VPS is working now and you try to reboot it, it won't boot up again on its own. Our backup system is also offline temporarily so you won't be able to download your full backups until the filesystem finishes scanning. The filesystem scan doesn't have a progress bar so we're not entirely sure how long it will take to get everything back online. We'll make a news post when everything is working again.
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  3. Krydos
    Due to the 2160 sent spam emails, plus the high load, plus troubles suspending, plus troubles unsuspending, plus high CPU usage, plus high memory usage I'm guessing this account needs to be reset. Let us know when you're ready to proceed with the reset.
  4. Krydos
    Thanks for contacting us. Here is the message that you were given when you upgraded. If you could provide some feedback on how to make this message clearer to future VPS customers who upgrade we would appreciate it.
  5. Krydos
    Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.
  6. Krydos
    You just need to edit the index.htm file instead of editing the wx.htm file.
  7. Krydos
    How are you running bundle install?
  8. Krydos
    Did you write this software yourself?
  9. Krydos
    Looks like the email is butchering the html. Just view this link in your browser https://helionet.org/index/topic/55863-hh690317-payment/?do=findComment&comment=253435
  10. Krydos
    In the file index.htm try putting this after the <body> tag. <div style="max-width: 410px; margin: auto"><div style="float: left"><a href="https://www.wunderground.com/weather/us/ny/ghent"><img alt="weatherunderground" src="wundergnd2.jpg" height="200" width="200"></a><div>GHENT AREA FORECAST</div></div><div style="float: left"><a href="http://www.rvwars.org"><img alt="rip-color transparent" src="rip-color transparent.jpg" height="200" width="200"></a></div></div>
  11. Krydos
    I took a look at https://wa2uet-weather.com/ and I don't see any logos in the top left corner. There are two broken images for ambient weather up there, but like you said earlier it's because they went out of business so their domain isn't working anymore. Is there some subpage I need to go to?
  12. Krydos
    Your account has been deleted. Thanks for using our hosting service.
  13. Krydos
    Your rebuild has been started and you should get an email in a bit when it's finished.
  14. Krydos
    Also please stop clicking the report button. You need to click the reply button at the bottom right. If you keep reporting all of my posts instead of replying to them we might have to ban you for abusing the report function.
  15. Krydos
    Ok, your other account has been permanently suspended. I took a look at your database, and the charset is set to utf8mb4_general_ci which supports Arabic. I took a look at some of your data and it's correctly displayed in Arabic. I checked your website and everything looks correct too The formatting looks a little weird since the Arabic is right justified, but even a raw database query on the command line loads the Arabic text correctly. Can you describe more accurately what you mean by "texts coming from the database" means? Are you using some software to display the Arabic texts? Does the software know how to handle utf8mb4_general_ci? Have you tried any other UTF-8 charsets such as utf8mb4_unicode_ci?
  16. Krydos
    I've been trying to figure out why all these people keep requesting remote PostgreSQL over and over even though it's already enabled. Are you using 65.19.141.77 as your host? If not does it work if you do?
  17. Krydos
    I've been trying to figure out why all these people keep requesting remote PostgreSQL over and over even though it's already enabled. Are you using 65.19.141.77 as your host? If not does it work if you do?
  18. Krydos
    Remote access has already been enabled from your previous request that has now been merged with this one.
  19. Krydos
    You can edit the code on your local computer, and then upload the modified files with Filezilla. As far as editing goes you can just something as simple as Notepad, or as fancy as something like Visual Studio Code. Both are free, but the latter is an editor specifically designed for editing code, such as HTML, and a lot of other types of code as well. Notepad is just an extremely simple editor that can get the job done if you don't have anything else. I recommend NOT using Wordpad, or Microsoft Word or an editor like that because they might not handle html well or might add strange symbols, etc. Let us know if you have any other questions or need more help.
  20. Krydos
    You created 2 accounts. You're only allowed to create 1 account. Which account would you like to keep?
  21. Krydos
    Closing due to inactivity.
  22. Krydos
    Remote access enabled.
  23. Krydos
    Before you can receive any support we need to address your violation of our terms of service. Please review https://wiki.helionet.org/hosting/terms Each user is allowed to have 1 account. Which account would you like to keep? The other account will be permanently suspended.
  24. Krydos
    The MX records have been set again. Yes, eventually you will be able to edit DNS records yourself.
  25. Krydos
    There is no website matching the email address on this forum account.
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