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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. The Arabic language coming out of the database is properly encoded, as I tested here Unless you can provide further details such as, which software you're using we might be able to help you more, but as far as I can tell the database is working perfectly. We have over 5000 users, many of which are from countries that also speak Arabic, and you're the only one claiming it doesn't work, so it makes me think it's probably your software or your settings. Here's the instructions on how to install PHPMailer https://github.com/PHPMailer/PHPMailer#installation--loading You can use Composer through Plesk, or you can just run Composer on your home PC and then upload the directory structure it creates.
  2. How does this look? https://wa2uet-weather.com/ I added an .htaccess redirect to display wx.htm instead of index.htm if a specific file isn't requested.
  3. The filesystem scan is still running so I can't even delete your VPS right now. As soon as the filesystem scan is done I can delete it then if that's still what you want to do. Another option is I could just build you a new VPS on a different server immediately and you can get your website back online. Then when your old VPS is back online you can copy over anything that you haven't already backed up recently and then shut down the old VPS. It's a good idea to wipe your VPS and rebuild it every once in a while to maintain maximum performance, and fix any bugs that may be accumulating.
  4. Remote access enabled. Use the host 65.19.141.77
  5. Your VPS has been deleted and you won't be charged again. Your forum account has been deleted as well. Thank you for using our VPS service.
  6. I found this manual which I think is for your weather station https://p10.secure.hostingprod.com/@site.ambientweatherstore.com/ssl/vws/vwsmanual.PDF Section 8.12 describes how to change the template 8.12 Web Page Templates Your software was shipped with several HTML templates. To view these templates, select Weather Website Builder from the Internet Menu, and select one of the Web Page Templates. You should be able to customize the way the page looks with those instructions. You edit the .htx file and then the weather station generates the index.htm from that.
  7. Looks like your new account is working well so far.
  8. What does this mean? Does it work now?
  9. Last night one of our servers locked up, and needed to be restarted. After the reboot the filesystem needed to be scanned for errors. It's an 8 TB raid array so it's taking a while to complete the scan. In the meantime several VPS are offline entirely. Also it's possible that if your VPS is working now and you try to reboot it, it won't boot up again on its own. Our backup system is also offline temporarily so you won't be able to download your full backups until the filesystem finishes scanning. The filesystem scan doesn't have a progress bar so we're not entirely sure how long it will take to get everything back online. We'll make a news post when everything is working again.
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  10. Due to the 2160 sent spam emails, plus the high load, plus troubles suspending, plus troubles unsuspending, plus high CPU usage, plus high memory usage I'm guessing this account needs to be reset. Let us know when you're ready to proceed with the reset.
  11. Thanks for contacting us. Here is the message that you were given when you upgraded. If you could provide some feedback on how to make this message clearer to future VPS customers who upgrade we would appreciate it.
  12. Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.
  13. You just need to edit the index.htm file instead of editing the wx.htm file.
  14. How are you running bundle install?
  15. Did you write this software yourself?
  16. Looks like the email is butchering the html. Just view this link in your browser https://helionet.org/index/topic/55863-hh690317-payment/?do=findComment&comment=253435
  17. In the file index.htm try putting this after the <body> tag. <div style="max-width: 410px; margin: auto"><div style="float: left"><a href="https://www.wunderground.com/weather/us/ny/ghent"><img alt="weatherunderground" src="wundergnd2.jpg" height="200" width="200"></a><div>GHENT AREA FORECAST</div></div><div style="float: left"><a href="http://www.rvwars.org"><img alt="rip-color transparent" src="rip-color transparent.jpg" height="200" width="200"></a></div></div>
  18. I took a look at https://wa2uet-weather.com/ and I don't see any logos in the top left corner. There are two broken images for ambient weather up there, but like you said earlier it's because they went out of business so their domain isn't working anymore. Is there some subpage I need to go to?
  19. Your account has been deleted. Thanks for using our hosting service.
  20. Your rebuild has been started and you should get an email in a bit when it's finished.
  21. Also please stop clicking the report button. You need to click the reply button at the bottom right. If you keep reporting all of my posts instead of replying to them we might have to ban you for abusing the report function.
  22. Ok, your other account has been permanently suspended. I took a look at your database, and the charset is set to utf8mb4_general_ci which supports Arabic. I took a look at some of your data and it's correctly displayed in Arabic. I checked your website and everything looks correct too The formatting looks a little weird since the Arabic is right justified, but even a raw database query on the command line loads the Arabic text correctly. Can you describe more accurately what you mean by "texts coming from the database" means? Are you using some software to display the Arabic texts? Does the software know how to handle utf8mb4_general_ci? Have you tried any other UTF-8 charsets such as utf8mb4_unicode_ci?
  23. I've been trying to figure out why all these people keep requesting remote PostgreSQL over and over even though it's already enabled. Are you using 65.19.141.77 as your host? If not does it work if you do?
  24. I've been trying to figure out why all these people keep requesting remote PostgreSQL over and over even though it's already enabled. Are you using 65.19.141.77 as your host? If not does it work if you do?
  25. Remote access has already been enabled from your previous request that has now been merged with this one.
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