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Everything posted by Krydos
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Installed. You didn't specify a Python version so I assumed you were planning on using 3.10.
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When it was set to 10 we were only transferring existing accounts, not creating new accounts. After all of the donors with existing accounts were invited we began working on new account creation. It still isn't reliable so we're only sending one invite per day to continue getting it tested out just like we only moved one account per day for a while. Once this script actually works reliably we'll increase the number again.
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There were quite a few issues, but I spent a few hours today getting Python 3.10 installed. There are a lot of people waiting for it before they move to Plesk. These Python modules have been install on Python 3.10 which is located at /usr/bin/python3.10
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You can check your ETA here https://heliohost.org/eta/?u=fuzmic You're currently #651 to be moved to Plesk. Right now we're only moving one account per day because the new account creation isn't 100% reliable yet. Once that system works well we can increase the number of accounts we move each day.
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Tommy now has 3 versions of Python installed. /usr/bin/python2.7 /usr/bin/python3.6 /usr/bin/python3.10 If you need any modules installed please let us know the version of Python you're using and the name of the module. Please note that Django and Flask are not installed yet, but we'll try to get them installed as well in the next few weeks hopefully. Let us know if you have any questions.
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Have you read the news regarding Johnny?
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This is your actual website. Files in this directory will change the way your website looks. This directory isn't connected to a domain, and you can safely delete it. /home/juliengarrigue.com/wp-config.php I believe is where you should be looking, but it might already be fixed by rescanning for new Wordpress installs after deleting the extra unused directory.
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Do your scripts support Python 2.7?
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Perl / Python Scripts not running after Plesk Migration
Krydos replied to cktrack's topic in Customer Service
Installed. Can you use Crypt::OpenSSL::Random; instead? Probably not. Perl is kind of a dead language that isn't used for much anymore. Somewhere along the lines of 95% of cPanel is written in Perl though so of course they support it well. Plesk is all written in PHP and you can tell by how well they support multiple versions and everything. I imagine it's difficult for cPanel to hire new Perl programmers so not sure what they're long term plan is. -
[Solved] e-mail address may not match for donation/account
Krydos replied to eDave56's topic in Customer Service
Thank you very much for the generous donation. Here is your ETA page https://heliohost.org/eta/?u=edave56 We're still working out some bugs from the new account creation script, but we should be able to send your invitation soon. -
Perl / Python Scripts not running after Plesk Migration
Krydos replied to cktrack's topic in Customer Service
Those two Perl modules have been installed. -
Plesk does /home/<main domain>/ instead of /home/<username>/ so when your main domain is changed your home directory changes too. You probably have the old home directory saved in your config file. You'll need to change it to match the new path.
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Perl / Python Scripts not running after Plesk Migration
Krydos replied to cktrack's topic in Customer Service
All I see in public_html is .html files. If you let me know which file you're trying to get to work I might be able to help. -
Perl / Python Scripts not running after Plesk Migration
Krydos replied to cktrack's topic in Customer Service
To run scripts outside cgi-bin you have to make the file extensions executable. You can do so with an .htaccess with contents similar to this. Options +ExecCGI AddHandler cgi-script .py AddHandler cgi-script .pl AddHandler cgi-script .rb AddHandler cgi-script .cgi If it gives you a 500 error try removing the "Options +ExecCGI" line because some accounts need that and some accounts that causes an error. Perl is located at /usr/bin/perl which is a pretty standard location. Python 2.7.5 is located at /usr/bin/python. Python3 isn't installed yet, like it said in the email before you clicked "transfer me now". I plan on installing Python3 in the next week or two probably. Everything that is installed right now is the default stuff that comes with a fresh install. If there is anything extra you need you'll have to request it. There is no guide because we've never done this before so we're all figuring it out at the same time as you. If you post what you figure out on the forums we can all learn from it. I took a look at your account and you have like a million scripts so I'm not sure which one you're trying to get working first, but I looked at hello.pl because it looked like a simple test script, and here's some stuff I noticed. First you can't use "use cPanelUserConfig;" anymore because you're not on cPanel. That line gives this error "Can't locate cPanelUserConfig.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at hello.pl line 2." because no such file exists. -
SPF: https://mxtoolbox.com/SuperTool.aspx?action=spf%3astampaner.nl&run=toolpage https://mxtoolbox.com/SuperTool.aspx?action=spf%3astampaner.nl&run=toolpage https://mxtoolbox.com/SuperTool.aspx?action=spf%3astampaner.nl&run=toolpage DKIM: https://mxtoolbox.com/SuperTool.aspx?action=dkim%3astampaner.nl%3adefault&run=toolpage https://mxtoolbox.com/SuperTool.aspx?action=dkim%3astamphaus.nl%3adefault&run=toolpage https://mxtoolbox.com/SuperTool.aspx?action=dkim%3acj7limited.nl%3adefault&run=toolpage SPF and DKIM have been set up for the 3 domains you listed. If they still aren't being delivered you can send an email to https://www.mail-tester.com/ and post the report here so we can fix any other issues there are. Please be aware that the full contents of the email and all headers will be visible in the report so don't include any private information in the email.
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I deleted the unneeded domains, and made juliengarrigue.com your main domain. I also deleted the unneeded www symlink, and then took a look at the application page, and it only lists your install once now. My guess is garrigue.heliohost.org was one, juliengarrigue.com was two, and the www symlink was the third one maybe and they were all the same install?
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Yes, when there is an update there will be a notification when you log in to Plesk and a link to go update your software.
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=hiker.rocks and https://www.sslshopper.com/ssl-checker.html#hostname=helium.hiker.rocks I'll see about installing Python3, Flask, and Django after I get all of the issues with new account creations fixed.
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Thanks for using our VPS service. Your subscription has been canceled and you won't be charged again.
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Not currently. Eventually you will be able to add domains yourself. Done Yes, Plesk can generate and automatically renew Let's Encrypt certificates for all of your domains, but you can't do SSL until you fix your nameservers. You can use ns1.heliohost.org and ns2.heliohost.org or you can use any external DNS provider with an A record pointed to 65.19.141.77.
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I really don't know what else to suggest. I've had quite a few people test https://webmail.groovetunez.tk/ and it works for everyone other than you.
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Maybe your router is blocking your website. Try using your phone to go to https://webmail.groovetunez.tk/ while disconnected from wifi.
