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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] Help Renew account due to inactivity

    By ienergia,
    • 2 replies
    • 638 views

  2. Security warning

    By fuzmic,
    • 13 replies
    • 1.1k views

  3. Can you help me to grant remote access of MySQL database from any IP address?

    By quataofr,
    • 0 replies
    • 488 views

  4. 1GB extra free memory on VPSs

    By infantex,
    • 6 replies
    • 773 views

  5. Reset VPS from scratch Ubuntu

    By yoreparo,
    • 5 replies
    • 767 views

  6. [Solved] Certificates expired

    By thorast,
    • 2 replies
    • 659 views

  7. [Solved] I can't setup website two week

    By nemo1,
    • 7 replies
    • 1k views

  8. Can't load my websites

    By robev,
    • 4 replies
    • 782 views

  9. How to get a copy of export from phpmyadmin with the current cpanel hiccup

    By fuzmic,
    • 5 replies
    • 5.6k views

  10. VPS23

    By r0nmlt,
    • 3 replies
    • 636 views

  11. Sites down

    By thorast,   
    • 1 reply
    • 607 views

  12. [Solved] Reactivate a website

    By roguitar,
    • 6 replies
    • 928 views

  13. export my database without login

    By yoshii,
    • 2 replies
    • 555 views

  14. Not urgent: vps46 needs a restart or fix

    By jnorden,
    • 4 replies
    • 755 views

  15. Request Move To Plesk Tommy

    By MoneyBroz,
    • 4 replies
    • 772 views
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