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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. Plesk - Cannot find FTP Access data

    By niemen,
    • 1 reply
    • 484 views

  2. [Solved] Ready For Plesk?

    By lightoftrus,
    • 1 reply
    • 444 views

  3. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 433 views

  4. Assistance Needed to Secure Website with HTTPS (ZeroSSL Implementation)

    By workforspinxo,
    • 7 replies
    • 673 views

  5. Server Support

    By ktoffel25,
    • 0 replies
    • 255 views

  6. [Solved] Migration to plesk

    By Kramer,
    • 3 replies
    • 462 views

  7. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 410 views

  8. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 344 views

  9. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 364 views
    • itrk
    • itrk

  10. git not working

    By harshil,
    • 1 reply
    • 310 views

  11. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 281 views

  12. [Solved] Domain Change Request

    By hooqadmin,
    • 1 reply
    • 327 views

  13. [Solved] Config table does not contain the version.

    By garrigue,
    • 8 replies
    • 7.8k views

  14. [Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO

    By lagboy,
    • 1 reply
    • 305 views

  15. Reset Password

    By nayakeg699,
    • 2 replies
    • 328 views
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