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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,320 topics in this forum

  1. Service temporarily unavailable (503)

    By AdamMat,
    • 1 reply
    • 76 views

  2. MS SQL DB

    By meil,
    • 1 reply
    • 83 views

  3. [Solved] add the domain

    By live7day,
    • 1 reply
    • 72 views

  4. add domain to my account

    By mannapijush1,   
    • 1 reply
    • 61 views

  5. [Solved] I want to change my domain name

    By soloriderxi,
    • 1 reply
    • 72 views

  6. can i change my domain and username

    By carbonapi,
    • 3 replies
    • 354 views

  7. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 69 views

  8. [Solved] Subdomain Addition Request [hostel.helioho.st]

    By evram,
    • 1 reply
    • 85 views

  9. [Solved] Add domain to Plesk account

    By fitulus,
    • 3 replies
    • 103 views

  10. [Solved] Subdomain Creation

    By oliverlespar,
    • 1 reply
    • 2.4k views

  11. I am getting spam emails from my own domain

    By b0chard,
    • 7 replies
    • 154 views

  12. adding a domain

    By mostomosto,
    • 2 replies
    • 110 views

  13. [Solved] Adding Custom Domain

    By boomarenio,
    • 1 reply
    • 100 views

  14. Request to Enable SPF, DKIM, and DMARC for My Domain

    By cacanatomilk,
    • 1 reply
    • 81 views

  15. [Solved] Account Reset

    By ankit93,
    • 1 reply
    • 103 views
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