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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,647 topics in this forum

  1. [Solved] Request for Java Web Application (.war) Deployment - Username: duynguyen0407

    By duynguyen0407,
    • 1 reply
    • 140 views

  2. [Solved] reset account

    By cyranicusmcneff,
    • 1 reply
    • 131 views

  3. [Solved] Urgent: SNI Mismatch / SSL Routing Issue on All Domains & Subdomains (Username: texu)

    By Texus,
    • 1 reply
    • 197 views

  4. Please add alias domain synapsejournals.dedyn.io

    By khamdanaf,
    • 1 reply
    • 133 views

  5. [Solved] Wildcard SSL/TLS certificate - not secured

    By AdamMat,
    • 3 replies
    • 162 views

  6. [Solved] Server Error 503 Service Temporarily Unavailable

    By AdamMat,
    • 2 replies
    • 151 views

  7. I cannot send message from my mail account

    By kaviaresidence,
    • 1 reply
    • 144 views

  8. [Solved] please restore my account

    By aqillapradisa,
    • 1 reply
    • 91 views

  9. [Solved] add new domains

    By gianbr,
    • 1 reply
    • 109 views

  10. [Solved] Problem with Flarum

    By archlinux635,   
    • 9 replies
    • 248 views

  11. subscride to a domain name

    By appworksolutions,
    • 1 reply
    • 150 views

  12. [Solved] Request to Add New Subdomains (pknlcows.heliohost.us)

    By olack,   
    • 3 replies
    • 207 views

  13. [Solved] Domain removal

    By vts,
    • 1 reply
    • 102 views

  14. [Solved] Add subdomains in my account.

    By olack,   
    • 1 reply
    • 127 views

  15. [Solved] Add a new domain

    By akatsuki,
    • 1 reply
    • 96 views
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