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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,444 topics in this forum

  1. [Solved] reset my account

    By alkastraverse,
    • 1 reply
    • 98 views

  2. [Solved] required to add new domain

    By alkastraverse,
    • 1 reply
    • 939 views

  3. [Solved] Clarification Regarding My Recent Login

    By nathanielcaimoso,
    • 1 reply
    • 127 views

  4. [Solved] Removal of domain and adding of domain

    By tinagolden,
    • 3 replies
    • 1.3k views

  5. [Solved] Request to Add a Subdomain

    By fady,
    • 1 reply
    • 762 views

  6. reset

    By jeroenhoefkens,
    • 1 reply
    • 721 views

  7. [Solved] Add new Domain please

    By pokemonwawi,
    • 1 reply
    • 918 views

  8. Account deletion

    By Guest murilo,
    • 1 reply
    • 105 views

  9. What can I get with donations?

    By osmaralvarez6911,
    • 1 reply
    • 995 views

  10. Move my domain

    By carlswanson63,
    • 1 reply
    • 1.1k views

  11. [Solved] Add a domain

    By kevin1001,
    • 1 reply
    • 457 views

  12. [Solved] Reset Account

    By wds657,
    • 1 reply
    • 96 views

  13. Mercury VPS Setup with Plesk for Capstone Project

    By nathanielcaim,   
    • 1 reply
    • 467 views

  14. my new hosting

    By goldcarwork,
    • 1 reply
    • 453 views

  15. Change PHP Composer Path

    By wyojhzhxa,
    • 0 replies
    • 398 views
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