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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,886 topics in this forum

  1. Add new domain

    By luisgalv,
    • 1 reply
    • 116 views

  2. Recommended PHP Configuration Limits

    By backupchiquipoli,
    • 1 reply
    • 133 views

  3. [Solved] Request to change domain name

    By ezdeath0622,
    • 1 reply
    • 108 views

  4. [Solved] adding subdomain

    By itsmarkmcbgyt,
    • 3 replies
    • 182 views

  5. [Solved] start over

    By mgchristian,
    • 1 reply
    • 121 views

  6. [Solved] Subdomain set up

    By qutegifts,
    • 1 reply
    • 106 views

  7. Email: "Possible Terms of Service violation detected"

    By imaraproducts,
    • 0 replies
    • 109 views

  8. [Solved] Problems with sending emails

    By backupchiquipoli,
    • 5 replies
    • 227 views

  9. Move to VPS

    By kz370,
    • 4 replies
    • 158 views

  10. [Solved] Reset Account

    By kz370,
    • 1 reply
    • 126 views

  11. [Solved] I'd like my domain connected to my hosting

    By imaraproducts,
    • 1 reply
    • 130 views

  12. [Solved] TOS violation notice

    By thepottervault,
    • 1 reply
    • 117 views

  13. [Solved] Suspicious files / folders in the root

    By slashbit,
    • 2 replies
    • 155 views

  14. [Solved] Add a domain to my account

    By backupchiquipoli,
    • 4 replies
    • 209 views

  15. [Solved] change my username and edit the domain

    By nanachan,
    • 4 replies
    • 196 views
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