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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,894 topics in this forum

  1. Unable to login with that username..."

    By linguist,
    • 1 reply
    • 304 views

  2. [Solved] Help me to reset password

    By bpranata,
    • 1 reply
    • 298 views

  3. [Solved] Request reset password for login HelioHost (https://heliohost.org/login/)

    By cheapshp,
    • 1 reply
    • 413 views

  4. Server change request

    By m_adel,
    • 3 replies
    • 339 views

  5. [Solved] Request For increase on my Account Storage

    By seintitus,
    • 2 replies
    • 325 views

  6. [Solved] New Plan not reflected

    By bhagya4alg,
    • 5 replies
    • 443 views

  7. not able to see Tomcat for War deployment!

    By bhagya4alg,
    • 3 replies
    • 433 views

  8. Reset plesk password

    By javin,
    • 1 reply
    • 230 views

  9. Need help. please!!!

    By thorast,
    • 3 replies
    • 421 views

  10. [Solved] No email to register in Plesk

    By habarly,
    • 1 reply
    • 260 views

  11. [Solved] Please reset my account password

    By manf,
    • 1 reply
    • 224 views

  12. openvms.eu.org - domain add request

    By ballagyr,
    • 4 replies
    • 382 views

  13. Cancel Subscription

    By rose111,
    • 0 replies
    • 255 views

  14. please add domain

    By blgc,
    • 2 replies
    • 319 views

  15. [Solved] Forgot My Password

    By elmy,
    • 1 reply
    • 254 views
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