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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,760 topics in this forum

  1. [Solved] Plesk Backup enable local ftp

    By nyten,
    • 5 replies
    • 1.5k views

  2. Add a new subdomain and change PHP setting

    By ivatsa,
    • 1 reply
    • 405 views

  3. [Solved] Request Custom Domain

    By licensafe,
    • 6 replies
    • 790 views

  4. [Solved] Create New Subdomain

    By orca,
    • 1 reply
    • 586 views

  5. add

    By krzysztof90,
    • 1 reply
    • 343 views

  6. [Solved] johhny - mod_fcgid: error reading data from FastCGI server - 500 Internal Server Error

    By zsolt112873,
    • 2 replies
    • 679 views

  7. webmail error

    By huycolab2023,
    • 2 replies
    • 482 views

  8. error on my website

    By lightoftrus,
    • 1 reply
    • 438 views

  9. [Solved] Hosted website stopped working

    By davtyangarnik95,
    • 2 replies
    • 437 views

  10. [Solved] Webmail problem ! Please help !

    By huycolab2023,
    • 3 replies
    • 625 views

  11. [Solved] My site matilda.vn is not work

    By huycolab2023,
    • 5 replies
    • 901 views

  12. [Solved] Please help. "1 subscriptions exceed limits". How come? And how to restore/repair?

    By vvenet,
    • 8 replies
    • 1.1k views

  13. [Solved] Php not start

    By ramel,   
    • 1 reply
    • 459 views

  14. [Solved] CloudFlare Origin Server certificates

    By ballagyr,
    • 3 replies
    • 693 views

  15. [Solved] Request to Add an Addon Domain

    By thedannified,   
    • 1 reply
    • 499 views
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