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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] different email for donation

    By helioh16,
    • 1 reply
    • 311 views

  2. Migration to plesk (Ready For Plesk?)

    By kugan,
    • 1 reply
    • 289 views

  3. loading site super slow

    By garrigue,
    • 8 replies
    • 600 views

  4. [Solved] different email for payment

    By maybe later,
    • 1 reply
    • 241 views

  5. [Solved] agregar un dominio adicional

    By nsantioe,
    • 3 replies
    • 327 views

  6. [Solved] Change Domain Name

    By rjgamero,
    • 5 replies
    • 385 views

  7. [Solved] Changing main domain

    By Voltex Pixel,
    • 1 reply
    • 336 views

  8. Update Krydos documentation to Python 3.10

    By masthst,
    • 2 replies
    • 360 views

  9. [Solved] Change Document Root Path

    By duplex,
    • 3 replies
    • 524 views

  10. [Solved] Change Domain

    By igna,
    • 2 replies
    • 327 views

  11. [Solved] New domain

    By sterremu,
    • 2 replies
    • 278 views

  12. [Solved] Add new domain

    By mateusfmello,
    • 1 reply
    • 256 views

  13. [Solved] request to add dns record

    By irlpinkiepie,
    • 4 replies
    • 281 views

  14. [Solved] is this scam?

    By ARD55,
    • 7 replies
    • 413 views

  15. [Solved] Change my domain please

    By jmoncada,
    • 3 replies
    • 286 views
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