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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,101 topics in this forum

  1. [Solved] control panel login no workie

    By clueless,
    • 4 replies
    • 456 views

  2. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 435 views

  3. [Solved] Sorry IP is Blocked Again

    By Ookma-Kyi,
    • 2 replies
    • 360 views

  4. Increase Storage

    By vicente,
    • 3 replies
    • 381 views

  5. [Solved] Plesk Default Page

    By Ookma-Kyi,
    • 2 replies
    • 444 views

  6. Add new subdomain

    By leojiang,
    • 1 reply
    • 274 views

  7. [Solved] Asking domain

    By Aymo,
    • 1 reply
    • 409 views

  8. [Solved] Add domain

    By minihoot,
    • 1 reply
    • 404 views

  9. [Solved] add one.wpot.top domain to weyony

    By weyony,
    • 1 reply
    • 411 views

  10. Delete a HelioHost account I had, but neglected.

    By scientistgray,
    • 1 reply
    • 390 views

  11. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 434 views

  12. Request to Change Main Domain - Username: zeb

    By zeb,
    • 1 reply
    • 305 views

  13. add mystie.is-a.dev to realvanyek

    By realvanyek,
    • 1 reply
    • 431 views

  14. domain name address wrong

    By mauriciohincapiediaz,
    • 1 reply
    • 317 views

  15. [Solved] problem with dns

    By mauriciohincapiediaz,
    • 4 replies
    • 354 views
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