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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 305 views

  2. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 301 views
    • itrk
    • itrk

  3. git not working

    By harshil,
    • 1 reply
    • 267 views

  4. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 243 views

  5. [Solved] Domain Change Request

    By hooqadmin,
    • 1 reply
    • 284 views

  6. [Solved] Config table does not contain the version.

    By garrigue,
    • 8 replies
    • 7.3k views

  7. [Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO

    By lagboy,
    • 1 reply
    • 263 views

  8. Reset Password

    By nayakeg699,
    • 2 replies
    • 273 views

  9. [Solved] password reset on https://heliohost.org/

    By apikoding,
    • 1 reply
    • 413 views

  10. Help Plesk Password

    By drosales0391,
    • 1 reply
    • 247 views

  11. [Solved] Request to add a domain name

    By espyou,
    • 1 reply
    • 249 views

  12. [Solved] Need help in reactivation and transfer to Plesk

    By itmaster,
    • 2 replies
    • 346 views

  13. [Solved] Change domain and password reset

    By Guest hunterp11,
    • 2 replies
    • 308 views

  14. [Solved] Account Reset request

    By elkhaddir,
    • 2 replies
    • 344 views

  15. [Solved] Delete Account and Content

    By dariogomes,
    • 1 reply
    • 356 views
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