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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,590 topics in this forum

  1. Account problem

    By mcstar1982,
    • 1 reply
    • 329 views

  2. Issue with FTP

    By sagnik,
    • 1 reply
    • 524 views

  3. Recover the main domain

    By mohamedabdelshaf,
    • 1 reply
    • 341 views

  4. [Solved] Plesk Defaul Page and SSL Certificate

    By fancharl,
    • 1 reply
    • 482 views

  5. [Solved] Login

    By vvenet,
    • 1 reply
    • 402 views

  6. [Solved] Account Upgarde Request

    By nazsky786,
    • 2 replies
    • 469 views

  7. [Solved] Addon Domain

    By miniurl,
    • 2 replies
    • 574 views

  8. [Solved] I just got "Your account has been archived due to inactivity" on Johnny, despite being logged on in the last week or two.

    By flexo,
    • 1 reply
    • 390 views

  9. [Solved] Addon Domain

    By juaorpo,
    • 1 reply
    • 310 views

  10. Plesk Default Page

    By dahuhunter,
    • 4 replies
    • 630 views

  11. Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 296 views

  12. [Solved] Change domain name

    By Emmanuel bwire,
    • 1 reply
    • 366 views

  13. [Solved] Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 376 views

  14. [Solved] Reset Account

    By miniurl,
    • 7 replies
    • 932 views

  15. [Solved] Hosting java application

    By alessandromargo,
    • 1 reply
    • 329 views
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