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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. [Solved] add 2 domains to realvanyek

    By realvanyek,
    • 1 reply
    • 303 views

  2. [Solved] Undelivered Mail Returned to Sender - SPF for GMAIL

    By odilonse,
    • 2 replies
    • 828 views

  3. [Solved] Web Server's Default Page

    By odilonse,
    • 3 replies
    • 650 views

  4. [Solved] Trying to renew

    By francisbeaumier@gmail.com,
    • 2 replies
    • 327 views

  5. [Solved] reset password

    By arthurdo,
    • 1 reply
    • 434 views

  6. Add another domain option

    By jmalik,
    • 2 replies
    • 278 views

  7. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 282 views

  8. [Solved] Requesting Lily Access for .NET Hosting

    By jh316,
    • 3 replies
    • 467 views

  9. [Solved] Wipe my account and start over.

    By al3arbe1,
    • 6 replies
    • 499 views

  10. [Solved] Reset password

    By nulineng,
    • 3 replies
    • 343 views

  11. [Solved] Wiping out account

    By gmpintus,
    • 14 replies
    • 923 views

  12. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 262 views

  13. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 640 views

  14. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 286 views

  15. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 417 views
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