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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 422 views

  2. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 570 views

  3. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 386 views

  4. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 465 views

  5. [Solved] Hosting modifications

    By Guest DmC,
    • 3 replies
    • 455 views

  6. New Domain

    By knrmaintenance,
    • 1 reply
    • 318 views

  7. [Solved] Website & Emails unreachable

    By tmzafar,
    • 3 replies
    • 551 views

  8. [Solved] Wipe my account and start over.

    By aigc,   
    • 1 reply
    • 371 views

  9. [Solved] Add domain

    By pacitan,   
    • 3 replies
    • 567 views

  10. [Solved] I need to wipe the data and start over please

    By ossvrc,   
    • 1 reply
    • 420 views

  11. [Solved] Request resetting my account to start over

    By elkhaddir,   
    • 2 replies
    • 523 views

  12. Domain name change

    By heathmoore,
    • 1 reply
    • 347 views

  13. [Solved] Wipe Storage

    By sins4skins,   
    • 1 reply
    • 441 views

  14. [Solved] Addon domain

    By juaorpo,   
    • 1 reply
    • 357 views

  15. I want to use my domain name to point to how the deployed project works

    By emma240916,
    • 1 reply
    • 343 views
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