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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,760 topics in this forum

  1. [Solved] Lets Encrypt doesn't cover my webmail access

    By matyka,
    • 1 reply
    • 481 views

  2. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 430 views

  3. [Solved] Subdomain request

    By jonahm,
    • 1 reply
    • 396 views

  4. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 427 views

  5. [Solved] domain change

    By Guest hunterp11,
    • 1 reply
    • 524 views

  6. [Solved] Add a new domain

    By earthyshapes,
    • 2 replies
    • 448 views

  7. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 444 views

  8. [Solved] Wipe my account

    By foxyedu,   
    • 1 reply
    • 418 views

  9. [Solved] Direct link on SVG gives me 404

    By Guest DmC,
    • 2 replies
    • 474 views

  10. Are the donations a one off?

    By rsdaily,
    • 2 replies
    • 469 views

  11. [Solved] Please add two addon domains to my account

    By ronvdc,   
    • 1 reply
    • 462 views

  12. [Solved] Change the domain from saleh-hr.com to devs-zone.com

    By hayahsocial2024,
    • 2 replies
    • 590 views

  13. [Solved] Request for Domain Change to alvarovotan.eu

    By alvaro00,
    • 3 replies
    • 540 views

  14. [Solved] i'm not able to login to johnny.heliohost.org

    By i,   
    • 10 replies
    • 1.2k views

  15. Internal Server Error

    By titanik00,
    • 3 replies
    • 517 views
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