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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,891 topics in this forum

  1. [Solved] Main Domain

    By wfree,
    • 1 reply
    • 287 views

  2. [Solved] Add New Domain To Account

    By pkwebd,
    • 1 reply
    • 327 views

  3. [Solved] Did not receive email

    By Mark000,
    • 7 replies
    • 489 views

  4. [Solved] Renewing Account

    By romany,
    • 2 replies
    • 310 views

  5. [Solved] Database issues

    By Akran,
    • 8 replies
    • 1k views

  6. [Solved] please add this domain in my account.

    By intraserverin,
    • 1 reply
    • 459 views

  7. [Solved] Lets encrypt

    By Akran,
    • 2 replies
    • 356 views

  8. [Solved] Add domain

    By Akran,   
    • 2 replies
    • 351 views

  9. Help with Thirty Bees/Prestashop installation

    By mothzee,
    • 2 replies
    • 241 views

  10. [Solved] Please remove akran89

    By Akran,
    • 2 replies
    • 340 views

  11. [Solved] Can't access plesk panel

    By ricardosdl,   
    • 3 replies
    • 563 views

  12. [Solved] Php setting on subdomain

    By intraserverin,
    • 1 reply
    • 260 views

  13. [Solved] account deletion

    By fourstarskills,
    • 1 reply
    • 270 views

  14. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 296 views

  15. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 284 views
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