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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,431 topics in this forum

  1. [Solved] Add Service

    By viscera,
    • 1 reply
    • 316 views

  2. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 341 views

  3. [Solved] Change domain

    By groenlinkspvda,
    • 1 reply
    • 358 views

  4. Account Reset

    By openfeb102tommy,
    • 1 reply
    • 289 views

  5. [Solved] Could you wipe my server clean please

    By spinnerx,
    • 1 reply
    • 387 views

  6. [Solved] Please reset my account: start over fresh

    By quanderum,   
    • 1 reply
    • 406 views

  7. [Solved] Delete this account -

    By s77vbgj0k,
    • 1 reply
    • 373 views

  8. Delete account

    By aggressorffm,
    • 0 replies
    • 268 views

  9. [Solved] Need help wiping my account

    By ronniemwesigwa,
    • 1 reply
    • 366 views

  10. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 435 views

  11. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 617 views

  12. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 328 views

  13. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 427 views

  14. [Solved] Change Domain

    By vincent.maule,
    • 1 reply
    • 663 views

  15. [Solved] ACCOUNT RESET REQUEST (All of my current data can be deleted)

    By elkhaddir,
    • 1 reply
    • 371 views
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