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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] Please add subdomains

    By chekavokolyan,   
    • 2 replies
    • 555 views

  2. user: wapps Please make a Admin backup of my account.

    By wapps,
    • 6 replies
    • 610 views

  3. Domain Still Showing "Queued" Page After Several Hours on webmail on my both domains

    By roxanne,   
    • 2 replies
    • 576 views

  4. [Solved] Request to Add New Domain

    By b0chard,   
    • 4 replies
    • 613 views

  5. [Solved] Account creation in progress for over 2 hours

    By ahoyaa,
    • 1 reply
    • 402 views

  6. [Solved] Add a .com domain

    By xabierpico,
    • 2 replies
    • 764 views

  7. External MySQL Database

    By michaelhoffman,   
    • 2 replies
    • 477 views

  8. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 341 views

  9. [Solved] add domain to account ignaciomtds

    By ignaciomtds,
    • 1 reply
    • 418 views

  10. [Solved] Vrijschot

    By tjpronk,
    • 3 replies
    • 479 views

  11. Node.js App Fails to Start - No Logs on Plesk

    By aiwodemaya,
    • 2 replies
    • 1.7k views

  12. [Solved] Can i add my own domain to my web? i want to make into cuanin.ceee17.xyz, i already have the ceee17.xyz domain

    By jessenchayadi17,   
    • 1 reply
    • 375 views

  13. Account reset

    By hsorsa,
    • 1 reply
    • 367 views

  14. SSH access

    By gmpintus,
    • 2 replies
    • 626 views

  15. [Solved] user: wapps    Please reset account.

    By wapps,   
    • 1 reply
    • 358 views
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