Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10066 topics in this forum

  1. [Solved] New domain

    By costacja,
    • 3 replies
    • 581 views

  2. [Solved] add domain

    By gwjcfls,
    • 2 replies
    • 393 views

  3. [Solved] Adding domain names

    By ismael78,
    • 1 reply
    • 364 views

  4. [Solved] Add Domain

    By avori,   
    • 2 replies
    • 521 views

  5. [Solved] add my domain

    By Guest,   
    • 1 reply
    • 298 views

  6. [Solved] Request to Add New Domain: unis.dpdns.org

    By muyi,
    • 1 reply
    • 465 views

  7. [Solved] account 404

    By w2hsystem,
    • 2 replies
    • 411 views

  8. [Solved] Add 2 new subdomains

    By mricardi,
    • 1 reply
    • 343 views

  9. [Solved] Reset my account please

    By mrrobot0,
    • 6 replies
    • 734 views

  10. [Solved] Please add subdomains

    By chekavokolyan,   
    • 2 replies
    • 535 views

  11. user: wapps Please make a Admin backup of my account.

    By wapps,
    • 6 replies
    • 589 views

  12. Domain Still Showing "Queued" Page After Several Hours on webmail on my both domains

    By roxanne,   
    • 2 replies
    • 556 views

  13. [Solved] Request to Add New Domain

    By b0chard,   
    • 4 replies
    • 582 views

  14. [Solved] Account creation in progress for over 2 hours

    By ahoyaa,
    • 1 reply
    • 387 views

  15. [Solved] Add a .com domain

    By xabierpico,
    • 2 replies
    • 529 views
×
×
  • Create New...