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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] Link external DNS records to account

    By efinn,   
    • 1 reply
    • 506 views

  2. [Solved] Downloads no longer doing anything?

    By lilychan,
    • 6 replies
    • 881 views

  3. [Solved] Request to add domain

    By b0chard,   
    • 4 replies
    • 553 views

  4. Create an online SQL database for people to access

    By leonewema,
    • 1 reply
    • 391 views

  5. Webmail (roundcube) in Tommy seems down

    By appmaker,
    • 0 replies
    • 265 views

  6. [Solved] add Domain

    By w2hsystem,
    • 1 reply
    • 457 views

  7. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 334 views

  8. [Solved] Add Domain

    By riz,   
    • 1 reply
    • 429 views

  9. [Solved] Donation completed via card – signup page error

    By Paschalidis Crhisovalantis,
    • 2 replies
    • 496 views

  10. [Solved] Add subdomain scheduling.mimisvipsalon.helioho.st

    By mimisvipsalon,
    • 1 reply
    • 433 views

  11. [Solved] Add a Domain please

    By pokemonwawi,
    • 1 reply
    • 348 views

  12. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 376 views

  13. [Solved] Add custom domain as addon domain

    By nepnep7601,
    • 1 reply
    • 348 views

  14. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 332 views

  15. False Alarm Quota Exceed

    By genwork,
    • 2 replies
    • 477 views
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