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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. service stop

    By beoutq,
    • 0 replies
    • 220 views

  2. [Solved] Im new i wan't to host a java here how?

    By cm122927,
    • 1 reply
    • 292 views

  3. [Solved] Add a domain

    By azubriy,
    • 1 reply
    • 428 views

  4. 502 Bad Gateway nginx

    By craziks,   
    • 2 replies
    • 675 views

  5. Cannot read properties of undefined (reading 'state')

    By noirballista,
    • 4 replies
    • 342 views

  6. [Solved] My free personal website not accessible

    By sylvain,
    • 3 replies
    • 505 views

  7. [Solved] Add a Domain

    By thepriz,
    • 1 reply
    • 284 views

  8. I want to change the domain hayah.helioho.st to saleh-hr.com

    By hayahsocial2024,
    • 3 replies
    • 346 views

  9. [Solved] Add Domain to account

    By Guest,
    • 1 reply
    • 261 views

  10. Can't access my server's files

    By juan4558,
    • 2 replies
    • 491 views

  11. [Solved] Add domain

    By zurita86,   
    • 1 reply
    • 263 views

  12. [Solved] SSL not working

    By jrf,
    • 1 reply
    • 267 views

  13. [Solved] dosprn.com Lets Encrypt SSL certificate problem 1 2

    By dosprn,
    • 16 replies
    • 1.2k views

  14. Tommy is down

    By tdm,
    • 5 replies
    • 550 views

  15. [Solved] Please reset my account - jcisministries.helioho.st

    By reinzemf,
    • 2 replies
    • 424 views
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