Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,705 topics in this forum

  1. [Solved] Add custom domain application

    By ramsong,
    • 1 reply
    • 297 views

  2. [Solved] Password reset

    By hunterp11,
    • 1 reply
    • 247 views

  3. Email Configuration

    By retrope,
    • 8 replies
    • 607 views

  4. [Solved] The email address of the registration invitation sent does not match the PayPal account

    By jasonmenti,
    • 1 reply
    • 459 views

  5. [Solved] Unable to login into heliohost

    By tmzafar,
    • 2 replies
    • 324 views

  6. [Solved] add domain

    By alberto4,   
    • 1 reply
    • 304 views

  7. [Solved] Start Over

    By chichailyes,
    • 3 replies
    • 294 views

  8. [Solved] Need a password reset

    By lzgmc,
    • 1 reply
    • 265 views

  9. [Solved] Plesk Default Page

    By janisek,
    • 2 replies
    • 291 views

  10. Password Reset Request

    By Saraswati Aryal,
    • 1 reply
    • 262 views

  11. [Solved] Custom domain

    By Akran,
    • 1 reply
    • 254 views

  12. [Solved] Add extra domains

    By intraserverin,
    • 2 replies
    • 279 views

  13. [Solved] Signed up for Tommy Donor yesterday

    By wesolee,
    • 4 replies
    • 392 views

  14. [Solved] Ready For Plesk? confirm email not received

    By _shipclot_,
    • 1 reply
    • 374 views

  15. change domain name

    By magic032021,
    • 1 reply
    • 206 views
×
×
  • Create New...