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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,757 topics in this forum

  1. [Solved] Add a new domain/website

    By russgarde03,
    • 1 reply
    • 398 views

  2. [Solved] request to add domain

    By nkhris,   
    • 1 reply
    • 329 views

  3. [Solved] Add Domain

    By tmzafar,   
    • 1 reply
    • 424 views

  4. [Solved] Problems with FTP?

    By petermveldhuis,
    • 2 replies
    • 402 views

  5. [Solved] domain

    By juanmartinhoyosc,
    • 1 reply
    • 378 views

  6. [Solved] Domain removal

    By ismailserin,
    • 1 reply
    • 390 views

  7. [Solved] Add new domain please

    By cesvillalta,   
    • 3 replies
    • 445 views

  8. Filezilla Says Connection Timed Out, Can't Update Site.

    By lilychan,
    • 10 replies
    • 1.3k views

  9. Website not connecting

    By rvn,
    • 2 replies
    • 415 views
    • rvn
    • rvn

  10. [Solved] Please, wipe my account and start over

    By philipesouza,   
    • 1 reply
    • 407 views

  11. [Solved] Domain Expired

    By yasky,   
    • 5 replies
    • 852 views

  12. [Solved] Delete Current Domain and Add New Domain

    By miqbala,
    • 4 replies
    • 541 views

  13. [Solved] Another domain please

    By philipesouza,
    • 1 reply
    • 379 views

  14. [Solved] Delete domain

    By fhqwhgads,   
    • 1 reply
    • 335 views

  15. [Solved] Accidentally messed up increasing storage

    By equalo,
    • 2 replies
    • 485 views
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