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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. [Solved] Unable to login with that username and password

    By ibrahimserhat,
    • 0 replies
    • 414 views

  2. [Solved] Request for adding an additional domain

    By chidleev,   
    • 1 reply
    • 355 views

  3. sign up mail not recieved

    By Pratik Chourdia,
    • 1 reply
    • 259 views

  4. [Solved] how to setup email account

    By rwall,
    • 2 replies
    • 444 views

  5. Django

    By csargin,   
    • 0 replies
    • 323 views

  6. WordPress Admin Page Error

    By muigoku,
    • 1 reply
    • 311 views

  7. add sub domain in my account

    By uaiimid,
    • 5 replies
    • 422 views

  8. Timeout trying to access Tommy Plesk

    By rodrigost23,
    • 1 reply
    • 425 views

  9. [Solved] Change Main Domain

    By muigoku,
    • 1 reply
    • 387 views

  10. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 271 views

  11. [Solved] Wipe my account and start over

    By uaiimid,
    • 1 reply
    • 267 views

  12. tommy2 slow

    By mrcloudpt,
    • 1 reply
    • 279 views

  13. Add New Sub Domains

    By bawanthabe,
    • 2 replies
    • 335 views

  14. [Solved] Setting up subdomain as addon domain

    By Guest,
    • 1 reply
    • 404 views

  15. [Solved] Resetting johnny to factory

    By mxrkaba2,
    • 0 replies
    • 240 views
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