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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Request reset password for login HelioHost (https://heliohost.org/login/)

    By cheapshp,
    • 1 reply
    • 380 views

  2. Server change request

    By m_adel,
    • 3 replies
    • 270 views

  3. [Solved] Request For increase on my Account Storage

    By seintitus,
    • 2 replies
    • 259 views

  4. [Solved] New Plan not reflected

    By bhagya4alg,
    • 5 replies
    • 370 views

  5. not able to see Tomcat for War deployment!

    By bhagya4alg,
    • 3 replies
    • 315 views

  6. Reset plesk password

    By javin,
    • 1 reply
    • 185 views

  7. Need help. please!!!

    By thorast,
    • 3 replies
    • 360 views

  8. [Solved] No email to register in Plesk

    By habarly,
    • 1 reply
    • 225 views

  9. [Solved] Please reset my account password

    By manf,
    • 1 reply
    • 187 views

  10. openvms.eu.org - domain add request

    By ballagyr,
    • 4 replies
    • 290 views

  11. Cancel Subscription

    By rose111,
    • 0 replies
    • 216 views

  12. please add domain

    By blgc,
    • 2 replies
    • 229 views

  13. [Solved] Forgot My Password

    By elmy,
    • 1 reply
    • 219 views

  14. [Solved] Adding domain

    By andyplay,
    • 1 reply
    • 370 views

  15. [Solved] Domain Add Request

    By singold,
    • 2 replies
    • 295 views
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