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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,704 topics in this forum

  1. Unable to send email using PHP SMTP.

    By craziks,
    • 5 replies
    • 821 views

  2. [Solved] Add 2 new domains

    By shmedi,
    • 1 reply
    • 293 views

  3. [Solved] How do I hide all my posts

    By ldly,
    • 2 replies
    • 291 views

  4. [Solved] Unable to login! Need help to reset password.

    By ansab,
    • 1 reply
    • 278 views

  5. [Solved] Can't Access wp-admin

    By Palpale,
    • 2 replies
    • 455 views

  6. [Solved] External DNS Issues

    By esmeadmin,
    • 4 replies
    • 326 views

  7. dns change

    By martinhuser,
    • 1 reply
    • 222 views

  8. [Solved] ssl cert missing

    By nyten,
    • 0 replies
    • 339 views

  9. [Solved] No more https

    By tdm,
    • 3 replies
    • 441 views

  10. [Solved] demande de compte

    By lulu,
    • 2 replies
    • 276 views

  11. Wiping

    By toluckys,
    • 1 reply
    • 216 views

  12. [Solved] After Login

    By dxdapps,
    • 1 reply
    • 573 views

  13. [Solved] Plesk on the Johnny server.

    By craziks,   
    • 1 reply
    • 314 views

  14. [Solved] Unable to access website using domain name.

    By mehacker369,
    • 3 replies
    • 384 views

  15. Add domain

    By spforsom,
    • 1 reply
    • 243 views
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