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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,430 topics in this forum

  1. [Solved] reset my account, wipe out all old data and start fresh

    By majds,
    • 1 reply
    • 242 views

  2. [Solved] Change Document Root Path

    By dramadan,
    • 1 reply
    • 403 views

  3. supression

    By spectro,
    • 1 reply
    • 266 views

  4. [Solved] Add domain

    By dramadan,
    • 1 reply
    • 292 views

  5. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 308 views

  6. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 334 views

  7. Upload database

    By microlinegr,
    • 1 reply
    • 274 views

  8. 504 during python script through a cgi link

    By ebgds,   
    • 1 reply
    • 321 views

  9. [Solved] Lets Encrypt doesn't cover my webmail access

    By matyka,
    • 1 reply
    • 381 views

  10. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 334 views

  11. [Solved] Subdomain request

    By jonahm,
    • 1 reply
    • 280 views

  12. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 328 views

  13. [Solved] domain change

    By Guest hunterp11,
    • 1 reply
    • 384 views

  14. [Solved] Add a new domain

    By steamspace,
    • 2 replies
    • 314 views

  15. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 341 views
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