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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,492 topics in this forum

  1. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 256 views

  2. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 245 views

  3. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 353 views

  4. SSL/TSL error message

    By skullys,
    • 2 replies
    • 397 views

  5. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 295 views

  6. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 460 views

  7. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 295 views

  8. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 341 views

  9. [Solved] Hosting modifications

    By Guest DmC,
    • 3 replies
    • 326 views

  10. New Domain

    By knrmaintenance,
    • 1 reply
    • 230 views

  11. [Solved] Website & Emails unreachable

    By tmzafar,
    • 3 replies
    • 423 views

  12. [Solved] Wipe my account and start over.

    By aigc,   
    • 1 reply
    • 279 views

  13. [Solved] Add domain

    By pacitan,   
    • 3 replies
    • 416 views

  14. [Solved] I need to wipe the data and start over please

    By ossvrc,   
    • 1 reply
    • 315 views

  15. [Solved] Request resetting my account to start over

    By elkhaddir,   
    • 2 replies
    • 406 views
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