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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,889 topics in this forum

  1. [Solved] Add domains

    By macv87,
    • 1 reply
    • 8.8k views

  2. FTP cant login

    By franklow,
    • 4 replies
    • 375 views

  3. Slow website performance

    By johnjuan,
    • 2 replies
    • 280 views

  4. [Solved] Add Domain

    By datadecay,
    • 1 reply
    • 283 views

  5. [Solved] How to add DNS record from Lets encrypt

    By codename25,
    • 2 replies
    • 332 views

  6. [Solved] delete account

    By cjhay,
    • 1 reply
    • 223 views

  7. [Solved] Account was unarchived but unable to see the website

    By seihoeng,
    • 2 replies
    • 266 views

  8. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 367 views

  9. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 300 views

  10. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 283 views

  11. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 439 views

  12. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 280 views

  13. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 337 views

  14. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 251 views

  15. a few questions...

    By christian3137,
    • 2 replies
    • 281 views
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