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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 265 views

  2. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 268 views

  3. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 502 views

  4. [Solved] New Domain Requirement, Extensions Enable and Domain Document Root Change Request

    By uttama1,   
    • 1 reply
    • 447 views

  5. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 401 views

  6. Required extensions

    By deepakkr99027,
    • 1 reply
    • 271 views

  7. [Solved] Hi! My username is timeismoney. Please add a domain investortrade.us

    By timeismoney,   
    • 1 reply
    • 322 views

  8. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 244 views

  9. [Solved] error deleting account

    By Guest hunterp11,
    • 3 replies
    • 347 views

  10. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 323 views

  11. [Solved] Unable to reset password

    By bobrobot,
    • 1 reply
    • 278 views

  12. Subdomain

    By trenesky,
    • 1 reply
    • 271 views

  13. [Solved] Add a domain

    By msbsurfi,   
    • 3 replies
    • 377 views

  14. [Solved] adding subdomain

    By monoista,
    • 6 replies
    • 854 views

  15. [Solved] subdomain

    By Guest hunterp11,   
    • 1 reply
    • 279 views
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