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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 265 views

  2. [Solved] Additional domains

    By atiqbawary,   
    • 2 replies
    • 295 views

  3. [Solved] Please reset my account (username: mangu)

    By mangu,
    • 1 reply
    • 493 views

  4. [Solved] add domain

    By nibos,
    • 1 reply
    • 280 views

  5. [Solved] adding subdomain

    By live7day,   
    • 1 reply
    • 357 views

  6. [Solved] change the domain

    By ncatey1,   
    • 1 reply
    • 279 views

  7. [Solved] add domain

    By tiagodantas42,
    • 1 reply
    • 333 views

  8. [Solved] Moving from Tommy to Morty

    By puspus,
    • 4 replies
    • 556 views

  9. [Solved] I wanna know about the venus plan 1 2

    By bawanthabe,
    • 16 replies
    • 1.5k views

  10. [Solved] Account activation

    By bawanthabe,
    • 1 reply
    • 383 views

  11. [Solved] add domain

    By alberto4,   
    • 1 reply
    • 277 views

  12. [Solved] Add new domain to daneesv

    By daneesv,
    • 1 reply
    • 374 views

  13. [Solved] Need SSH for more easy to upload

    By p4rtn3r,
    • 1 reply
    • 303 views

  14. [Solved] Activating SFTP

    By puspus,
    • 4 replies
    • 510 views

  15. [Solved] Requesting to add another domain to my account

    By dramadan,   
    • 1 reply
    • 359 views
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