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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,334 topics in this forum

  1. [Solved] Requesting for addon domains

    By myzega,
    • 2 replies
    • 383 views

  2. My error_log only shows errors from my first Flask app

    By ujcis,   
    • 6 replies
    • 524 views

  3. [Solved] Request resetting my account to start over

    By elkhaddir,
    • 1 reply
    • 320 views

  4. [Solved] Plesk Backup enable local ftp

    By nyten,
    • 5 replies
    • 1.1k views

  5. Add a new subdomain and change PHP setting

    By ivatsa,
    • 1 reply
    • 267 views

  6. [Solved] Request Custom Domain

    By licensafe,
    • 6 replies
    • 560 views

  7. [Solved] Create New Subdomain

    By orca,
    • 1 reply
    • 365 views

  8. add

    By krzysztof90,
    • 1 reply
    • 227 views

  9. [Solved] johhny - mod_fcgid: error reading data from FastCGI server - 500 Internal Server Error

    By zsolt112873,
    • 2 replies
    • 506 views

  10. webmail error

    By huycolab2023,
    • 2 replies
    • 327 views

  11. error on my website

    By lightoftrus,
    • 1 reply
    • 261 views

  12. [Solved] Hosted website stopped working

    By davtyangarnik95,
    • 2 replies
    • 292 views

  13. [Solved] Webmail problem ! Please help !

    By huycolab2023,
    • 3 replies
    • 390 views

  14. [Solved] My site matilda.vn is not work

    By huycolab2023,
    • 5 replies
    • 575 views

  15. [Solved] Please help. "1 subscriptions exceed limits". How come? And how to restore/repair?

    By vvenet,
    • 8 replies
    • 762 views
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