Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,888 topics in this forum

  1. [Solved] CREATE NEW SUBDOMAIN

    By orca,
    • 3 replies
    • 455 views

  2. [Solved] Domain Change

    By muneebgulzar,
    • 1 reply
    • 335 views

  3. [Solved] Subdomain document configuration is overriding nodejs

    By alvaromldev,
    • 1 reply
    • 257 views

  4. Want to sign up for a .Net account on Lily - How to?

    By Aaroneus,
    • 7 replies
    • 587 views

  5. Change main domain

    By amarks,
    • 3 replies
    • 234 views

  6. [Solved] Change subdomain document root

    By alvaromldev,
    • 2 replies
    • 256 views

  7. [Solved] PHP Not Working on my server

    By stewguy,
    • 9 replies
    • 458 views

  8. Renewing Account

    By maiabhmg,
    • 1 reply
    • 292 views

  9. [Solved] Renewing of account doesn't work

    By zorotastic,
    • 1 reply
    • 255 views

  10. [Solved] Can you update my DNS record to include details from LetsEncrypt?

    By rnddave,
    • 2 replies
    • 377 views

  11. [Solved] Unable to renew

    By ramersonw,
    • 1 reply
    • 268 views

  12. [Solved] Wipe my account and start over from begin

    By csrtechx,
    • 3 replies
    • 304 views

  13. [Solved] Create a subdomain

    By alvaromldev,
    • 1 reply
    • 337 views

  14. [Solved] CHANGE DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 312 views

  15. Unable to unarchive account

    By TypoMustakes,
    • 1 reply
    • 246 views
×
×
  • Create New...