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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. [Solved] Delete this account -

    By s77vbgj0k,
    • 1 reply
    • 291 views

  2. Delete account

    By aggressorffm,
    • 0 replies
    • 202 views

  3. [Solved] Need help wiping my account

    By ronniemwesigwa,
    • 1 reply
    • 269 views

  4. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 324 views

  5. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 411 views

  6. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 239 views

  7. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 297 views

  8. [Solved] Change Domain

    By vincent.maule,
    • 1 reply
    • 325 views

  9. [Solved] ACCOUNT RESET REQUEST (All of my current data can be deleted)

    By elkhaddir,
    • 1 reply
    • 280 views

  10. [Solved] Add new domains

    By elimeletca,
    • 1 reply
    • 240 views

  11. [Solved] Add new domain

    By elimeletca,
    • 2 replies
    • 248 views

  12. [Solved] I want to register a domain

    By jnreyy,
    • 2 replies
    • 301 views

  13. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 221 views

  14. [Solved] subdomain not working

    By boylansr,
    • 2 replies
    • 349 views

  15. Request to add subdomain

    By szhiro,
    • 2 replies
    • 317 views
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