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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,430 topics in this forum

  1. Castopod causes Internal Server Error in a specific domain

    By devashraf,
    • 3 replies
    • 361 views

  2. [Solved] Domains request (dramadan)

    By dramadan,
    • 1 reply
    • 387 views

  3. [Solved] Domains request (devashraf)

    By devashraf,   
    • 6 replies
    • 427 views

  4. Request for Assistance: Apache Permissions

    By dramadan,
    • 1 reply
    • 350 views
    • Guest
    • Guest

  5. [Solved] Change the domain

    By citytop,   
    • 1 reply
    • 260 views

  6. Postgres external access

    By prkduarte,
    • 1 reply
    • 332 views

  7. Problem with Tommy

    By tdm,
    • 3 replies
    • 428 views

  8. My account is not work

    By Paula Mançano,
    • 1 reply
    • 306 views

  9. Access to account

    By Semaphorea35,
    • 8 replies
    • 671 views

  10. [Solved] start over

    By dlane,   
    • 1 reply
    • 320 views

  11. [Solved] Change MX records

    By gebu8f,
    • 1 reply
    • 236 views

  12. [Solved] Starting over again fresh

    By osiixy,   
    • 1 reply
    • 223 views

  13. [Solved] Add a domain

    By gebu8f,
    • 1 reply
    • 215 views

  14. [Solved] Request to delete account

    By Guest niao,
    • 1 reply
    • 221 views

  15. [Solved] Request for Reset and Startover

    By ayur,
    • 3 replies
    • 418 views
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