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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,703 topics in this forum

  1. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 229 views

  2. No sign up email

    By denegcon,
    • 1 reply
    • 220 views

  3. [Solved] SMTPAuthenticationError using Django

    By tdevries,
    • 5 replies
    • 776 views

  4. [Solved] Relocating: Remove Account on Lily

    By Ookma-Kyi,
    • 1 reply
    • 294 views

  5. Increase php limits for typo3

    By huberret,
    • 5 replies
    • 528 views

  6. [Solved] Delete Hosting Account

    By RH9,
    • 1 reply
    • 326 views

  7. Increase Storage

    By Zillionp,
    • 4 replies
    • 716 views

  8. [Solved] Adding a domain

    By ayur,
    • 2 replies
    • 312 views

  9. [Solved] Setting my domain name

    By paulbieniek,
    • 1 reply
    • 270 views

  10. [Solved] please add my domain

    By m1crocat,
    • 1 reply
    • 361 views

  11. [Solved] Add domain to account on Lily server

    By Ookma-Kyi,
    • 2 replies
    • 335 views

  12. [Solved] Domain change

    By rockygl,
    • 1 reply
    • 242 views

  13. CPU load and 504 Gateway Time-outs

    By spacemonkey95,
    • 1 reply
    • 266 views

  14. [Solved] Increase storage space

    By huberret,
    • 6 replies
    • 406 views

  15. Krydos... Unable to log in since you removed those 5 domains...

    By skullys,
    • 2 replies
    • 266 views
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