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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,258 topics in this forum

  1. Website down

    By encontra,
    • 1 reply
    • 224 views

  2. [Solved] Add-on Domain

    By tmaahik,   
    • 1 reply
    • 302 views

  3. [Solved] account reset

    By Guest hunterp11,   
    • 3 replies
    • 321 views

  4. [Solved] Changing the initial domain name

    By romanyhm,   
    • 1 reply
    • 251 views

  5. [Solved] Request to change domain name

    By pmcsween,   
    • 1 reply
    • 235 views

  6. [Solved] Please change my main domain

    By svpukha,
    • 1 reply
    • 290 views

  7. [Solved] Plesk cannot access

    By jason97965,
    • 1 reply
    • 391 views

  8. want to switch to tommy

    By guessthecase501,
    • 1 reply
    • 328 views

  9. [Solved] Subdomain Add

    By walterpowell,
    • 2 replies
    • 283 views

  10. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,   
    • 1 reply
    • 524 views

  11. [Solved] Domain Name Needing Changed

    By aaronmaruska,
    • 4 replies
    • 446 views

  12. [Solved] Error

    By mytrosuper,
    • 2 replies
    • 338 views

  13. [Solved] Johnny down ?

    By dahuhunter,
    • 4 replies
    • 398 views

  14. [Solved] Wordpress not working

    By caiquedb,   
    • 1 reply
    • 253 views

  15. [Solved] It is possible to change to Cloudflare NS?

    By lgv10,
    • 3 replies
    • 518 views
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