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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,818 topics in this forum

  1. Renew account

    By sortaloc,
    • 1 reply
    • 400 views

  2. [Solved] creation and deletion of subdomains

    By open0,
    • 2 replies
    • 483 views

  3. [Solved] Add new subdomain

    By mricardi,
    • 1 reply
    • 402 views

  4. [Solved] Adding of domain

    By Tina golden,   
    • 2 replies
    • 483 views

  5. [Solved] Adding of domain

    By Tina golden,   
    • 1 reply
    • 438 views

  6. [Solved] My domain doesn't work

    By themyth,
    • 8 replies
    • 798 views

  7. [Solved] Add domain to account

    By greggolong,   
    • 2 replies
    • 441 views

  8. [Solved] I want to add a new domain

    By themyth,
    • 1 reply
    • 422 views

  9. [Solved] Adding of domain

    By Tina golden,
    • 1 reply
    • 508 views

  10. [Solved] Is my website set correctly?

    By gmpintus,
    • 4 replies
    • 612 views

  11. Request for Account Deletion – Tommy Server (Username: niaoniao)

    By Naomi Liu,
    • 1 reply
    • 449 views

  12. [Solved] Request to Download Current Files for Backup – SkillConnect Website

    By Naomi Liu,   
    • 1 reply
    • 455 views

  13. Can not remove open_basedir restrictions

    By msbsurfi,
    • 1 reply
    • 424 views

  14. Permission Adjustment Request for Directory

    By talesaz,
    • 0 replies
    • 353 views

  15. [Solved] Suspicious Login Detected

    By monoista,
    • 2 replies
    • 391 views
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