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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,091 topics in this forum

  1. delete account

    By dlane,
    • 0 replies
    • 208 views

  2. [Solved] Please reset my account - jcisministries.helioho.st

    By zemfajardo7,
    • 1 reply
    • 280 views

  3. [Solved] Domain change

    By whitedevil,
    • 1 reply
    • 277 views

  4. [Solved] VPS subscription renewal

    By allu62,
    • 4 replies
    • 443 views

  5. [Solved] Wipe account and start over

    By piyush40,
    • 1 reply
    • 250 views

  6. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 291 views

  7. [Solved] wipe account and start overagain

    By whitedevil,
    • 1 reply
    • 283 views

  8. [Solved] How long does the free hosting take

    By Ahmed EL Masry,
    • 1 reply
    • 249 views

  9. [Solved] Request to setup a subdomain

    By open0,
    • 1 reply
    • 270 views

  10. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 3 replies
    • 310 views

  11. joomla URL Rewriting/mod rewrite and error 404 complete mess

    By hestia66,
    • 7 replies
    • 567 views

  12. [Solved] Please add my domain and Subdomain

    By dhananjaym182,
    • 2 replies
    • 271 views

  13. [Solved] i want to change my domain (dwyazzo2000.heliohost.us)

    By dwyazzo2000,
    • 1 reply
    • 223 views

  14. [Solved] Wipe & start over, username: alexrmann

    By alexrmann,
    • 1 reply
    • 207 views

  15. [Solved] Change Domain Name

    By anukultripathi,
    • 1 reply
    • 252 views
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