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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,756 topics in this forum

  1. [Solved] Is my website set correctly?

    By gmpintus,
    • 4 replies
    • 589 views

  2. Request for Account Deletion – Tommy Server (Username: niaoniao)

    By Naomi Liu,
    • 1 reply
    • 425 views

  3. [Solved] Request to Download Current Files for Backup – SkillConnect Website

    By Naomi Liu,   
    • 1 reply
    • 435 views

  4. Can not remove open_basedir restrictions

    By msbsurfi,
    • 1 reply
    • 404 views

  5. Permission Adjustment Request for Directory

    By talesaz,
    • 0 replies
    • 342 views

  6. [Solved] Suspicious Login Detected

    By monoista,
    • 2 replies
    • 369 views

  7. [Solved] Add a Domain

    By eduibin,
    • 1 reply
    • 355 views

  8. [Solved] Add Domain

    By eduibin,
    • 2 replies
    • 464 views

  9. [Solved] Adding a domain

    By gmpintus,
    • 2 replies
    • 528 views

  10. [Solved] Domain removal

    By talesaz,
    • 1 reply
    • 400 views

  11. Cannot connect to MySql

    By codename25,
    • 1 reply
    • 443 views

  12. [Solved] Can you add subdomain (web.funapp.in)

    By funappin,   
    • 1 reply
    • 428 views

  13. Add a domain

    By fourteentrees,
    • 1 reply
    • 384 views

  14. UpdraftPlus Restore error: 504

    By garrigue,
    • 10 replies
    • 2.5k views

  15. [Solved] Need Help – public_html Folder Deleted by Mistake

    By alexys21,   
    • 1 reply
    • 457 views
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