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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,429 topics in this forum

  1. [Solved] I wanna know about the venus plan 1 2

    By bawanthabe,
    • 16 replies
    • 1.2k views

  2. [Solved] Account activation

    By bawanthabe,
    • 1 reply
    • 309 views

  3. [Solved] add domain

    By alberto4,   
    • 1 reply
    • 217 views

  4. [Solved] Add new domain to daneesv

    By daneesv,
    • 1 reply
    • 299 views

  5. [Solved] Need SSH for more easy to upload

    By p4rtn3r,
    • 1 reply
    • 231 views

  6. [Solved] Activating SFTP

    By puspus,
    • 4 replies
    • 402 views

  7. [Solved] Requesting to add another domain to my account

    By dramadan,   
    • 1 reply
    • 303 views

  8. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 206 views

  9. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 222 views

  10. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 400 views

  11. [Solved] New Domain Requirement, Extensions Enable and Domain Document Root Change Request

    By uttama1,   
    • 1 reply
    • 397 views

  12. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 320 views

  13. Required extensions

    By deepakkr99027,
    • 1 reply
    • 232 views

  14. [Solved] Hi! My username is timeismoney. Please add a domain investortrade.us

    By timeismoney,   
    • 1 reply
    • 278 views

  15. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 213 views
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