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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Increase storage space

    By huberret,
    • 6 replies
    • 380 views

  2. Krydos... Unable to log in since you removed those 5 domains...

    By skullys,
    • 2 replies
    • 228 views

  3. SFTP connection fails on tommy

    By huberret,
    • 4 replies
    • 394 views

  4. UpdraftPlus Restore error: 504

    By garrigue,
    • 9 replies
    • 945 views

  5. [Solved] Wipe My account and start over!

    By zgraphic,
    • 2 replies
    • 316 views

  6. [Solved] Access denied to the directory

    By a141,
    • 1 reply
    • 223 views

  7. [Solved] request for rest password

    By chinna,
    • 1 reply
    • 247 views

  8. Delete Account

    By gjones4570,
    • 1 reply
    • 235 views

  9. [Solved] Delete domain and increase storage

    By vicente,
    • 4 replies
    • 274 views

  10. [Solved] add a new domain

    By artistwalks,
    • 3 replies
    • 271 views

  11. Switching hosting plans

    By sjimmie,
    • 1 reply
    • 207 views

  12. [Solved] Please delete this forum account

    By Guest KayVee,
    • 1 reply
    • 182 views

  13. [Solved] Reset plesk pw

    By sjimmie,
    • 1 reply
    • 224 views

  14. [Solved] Unable to add new domain

    By letsmedialab,
    • 1 reply
    • 186 views

  15. [Solved] Add new domain request

    By Shro,
    • 2 replies
    • 271 views
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