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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,334 topics in this forum

  1. Please add Add-On Domain to my account INDIA

    By india,   
    • 5 replies
    • 327 views

  2. [Solved] Request to delete the account

    By rahilrasool35,
    • 1 reply
    • 180 views

  3. [Solved] Reset Account ?

    By viosrio,
    • 1 reply
    • 213 views

  4. problem website

    By retrope,
    • 2 replies
    • 397 views

  5. [Solved] Root directory for PHP

    By raqbul,
    • 10 replies
    • 698 views

  6. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 223 views

  7. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 195 views

  8. [Solved] Submitting request for subdomain

    By scutoid,   
    • 1 reply
    • 256 views

  9. [Solved] Website content not being served properly?

    By cesvillalta,
    • 1 reply
    • 224 views

  10. [Solved] Can't send e-mail from Tommy

    By infantex,
    • 4 replies
    • 498 views

  11. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 331 views

  12. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 205 views

  13. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 196 views

  14. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 283 views

  15. SSL/TSL error message

    By skullys,
    • 2 replies
    • 321 views
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