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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,889 topics in this forum

  1. [Solved] Hi! Pls. change my(tamsgyurik078) main domain!

    By tamsgyurik078,   
    • 3 replies
    • 373 views

  2. [Solved] Add a sub-domain.

    By HectorO,
    • 2 replies
    • 275 views

  3. [Solved] Addition of Domain name

    By flyodaapp,
    • 1 reply
    • 215 views

  4. [Solved] delete account

    By Guest hunterp11,
    • 2 replies
    • 298 views

  5. [Solved] delete account

    By lsaadmin,
    • 1 reply
    • 205 views

  6. I dont have a credit card. Can I pay you via invoice?

    By Robson Silva,
    • 2 replies
    • 265 views

  7. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 244 views

  8. [Solved] Error establishing a database connection on Johnny, AGAIN!

    By snowcool,
    • 1 reply
    • 290 views

  9. Want to rejoin Heliohost Tommy, donated in 2018 and 2020

    By snowcool,
    • 3 replies
    • 373 views

  10. TABLE DATA UNKNOWNING BEING DELETED

    By d3v123,   
    • 1 reply
    • 238 views

  11. Login Email Change!

    By A USER,
    • 2 replies
    • 232 views

  12. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 243 views

  13. [Solved] Unable to secure subdomain

    By givewayforu,
    • 4 replies
    • 369 views

  14. [Solved] Change domain name

    By rmersive,
    • 1 reply
    • 227 views

  15. I can't create an account

    By mrhusker,
    • 1 reply
    • 237 views
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