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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. php open base dir restriction and graditudinal blessings (gratitude)

    By ajaxStardust,
    • 0 replies
    • 493 views

  2. [Solved] Add New Domain please

    By pokemonwawi,
    • 1 reply
    • 324 views

  3. 404

    By w2hsystem,
    • 2 replies
    • 348 views

  4. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 322 views

  5. [Solved] 502 Bad Gateway

    By tdm,
    • 1 reply
    • 413 views

  6. remote acess to the postgresql database from any ip

    By camilogeo,
    • 2 replies
    • 358 views

  7. add addon domain.

    By lechatnoirgaleri,
    • 1 reply
    • 284 views

  8. [Solved] Connection to database server

    By dipeshshrestha,
    • 6 replies
    • 522 views

  9. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 328 views

  10. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 465 views

  11. [Solved] Change of main domain and addition of subdomains

    By anthonyt,   
    • 1 reply
    • 356 views

  12. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 317 views

  13. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 308 views

  14. [Solved] subdomain creation request

    By sistech,
    • 3 replies
    • 519 views

  15. [Solved] Johnny is down

    By freelio,
    • 1 reply
    • 350 views
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