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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. [Solved] Forbidden

    By daneesv,
    • 2 replies
    • 310 views

  2. [Solved] I want to reset my account

    By zxcizc,
    • 1 reply
    • 208 views

  3. [Solved] please add new domain

    By carlos77,   
    • 4 replies
    • 381 views

  4. [Solved] Unable to authenticate UpdraftPlus plugin (403 Forbidden)

    By oleglucic,
    • 4 replies
    • 878 views

  5. [Solved] add subdomain

    By mhiguera,   
    • 1 reply
    • 180 views

  6. Can't restore database from .sql file - connection to server is lost every time

    By esn024,
    • 0 replies
    • 166 views

  7. [Solved] Add new domain

    By mrghst,
    • 1 reply
    • 209 views

  8. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 246 views

  9. [Solved] I NEED TO ADD MY DOMAIN NAME ASAP.

    By alkhanmuscatfina,
    • 1 reply
    • 207 views

  10. [Solved] New subdomain inclusion request

    By ismailserin,
    • 1 reply
    • 179 views

  11. [Solved] DNS request

    By ismailserin,
    • 6 replies
    • 479 views

  12. [Solved] Kindly add my Domain ASAP. Thanks

    By alkhanmuscatfina,
    • 1 reply
    • 234 views

  13. Customer Support

    By lateralgoggled0d,   
    • 1 reply
    • 172 views

  14. [Solved] Old account - new invite?

    By nimbm,
    • 0 replies
    • 147 views

  15. [Solved] Change DNS Records

    By turinglenditwwe,
    • 4 replies
    • 374 views
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