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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. [Solved] Route external domain to helio hosted webspace

    By cwsvjudo,   
    • 4 replies
    • 398 views

  2. user: wapps. Deleting/Removing folder from root directory.

    By wapps,
    • 3 replies
    • 392 views

  3. [Solved] add domain

    By w2hsystem,
    • 2 replies
    • 325 views

  4. [Solved] Subscription frozen due to exceeding memory limit

    By s28211,
    • 1 reply
    • 282 views

  5. user: wapps. Appache restart

    By wapps,
    • 2 replies
    • 276 views

  6. my Username is: engrprimusapps, and doman is nizeman.com

    By engrprimusapps,
    • 1 reply
    • 213 views

  7. [Solved] Account Reset

    By moddriodco,
    • 1 reply
    • 262 views

  8. [Solved] rename account

    By sccccisclub,
    • 3 replies
    • 375 views

  9. [Solved] Add a custom domain to my account

    By heliohostletharg,   
    • 1 reply
    • 303 views

  10. I'm interested to add a custom domain in my account

    By shubokha,
    • 1 reply
    • 238 views

  11. [Solved] account: wapps Please reset my account.

    By wapps,
    • 1 reply
    • 258 views

  12. [Solved] Add Domain

    By stoffel,
    • 1 reply
    • 359 views

  13. [Solved] Add new subdomain

    By b0chard,
    • 2 replies
    • 342 views

  14. [Solved] Adding domain

    By filmdizizle,
    • 1 reply
    • 327 views

  15. New users: wapps. Not sure of asking for help protocol. Forum issue #64677. Database connection not working

    By wapps,
    • 1 reply
    • 260 views
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