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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,969 topics in this forum

  1. [Solved] spanyolkonyvelo.es instead of spanyolkonyvelo.helioho.st

    By zsolt112873,
    • 4 replies
    • 252 views

  2. Request for Nameservers for External Domain

    By azzedine,
    • 1 reply
    • 188 views

  3. Help reduce

    By azoresva,
    • 1 reply
    • 152 views

  4. [Solved] Change Domain

    By pptvirtual,
    • 1 reply
    • 178 views

  5. custom domain not workin

    By k4i0d,
    • 3 replies
    • 198 views

  6. CONNECTION TIMOUT

    By merakhataml,
    • 1 reply
    • 293 views

  7. Node.js Memory & CPU usage test

    By Ookma-Kyi,
    • 7 replies
    • 508 views

  8. [Solved] Change domain

    By k4i0d,
    • 1 reply
    • 205 views

  9. change dns config email server

    By ecovoltios,
    • 2 replies
    • 267 views

  10. [Solved] Start Over operarioribeiro

    By operarioribeiro,
    • 1 reply
    • 143 views

  11. Mail service: Disabled incomming

    By tprudolf,
    • 1 reply
    • 188 views

  12. Add domain

    By moneytalkz,
    • 1 reply
    • 347 views

  13. Information about Lily

    By Denis02,
    • 3 replies
    • 205 views

  14. Mail Not Working

    By bawanthabe,
    • 8 replies
    • 386 views

  15. [Solved] Add domains

    By vvenet,
    • 1 reply
    • 178 views
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