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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,087 topics in this forum

  1. [Solved] Add domain

    By dramadan,
    • 1 reply
    • 169 views

  2. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 199 views

  3. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 222 views

  4. Upload database

    By microlinegr,
    • 1 reply
    • 198 views

  5. 504 during python script through a cgi link

    By ebgds,   
    • 1 reply
    • 220 views

  6. [Solved] Lets Encrypt doesn't cover my webmail access

    By matyka,
    • 1 reply
    • 250 views

  7. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 234 views

  8. [Solved] Subdomain request

    By jonahm,
    • 1 reply
    • 187 views

  9. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 206 views

  10. [Solved] domain change

    By Guest hunterp11,
    • 1 reply
    • 234 views

  11. [Solved] Add a new domain

    By steamspace,
    • 2 replies
    • 213 views

  12. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 258 views

  13. [Solved] Wipe my account

    By foxyedu,   
    • 1 reply
    • 209 views

  14. [Solved] Direct link on SVG gives me 404

    By Guest DmC,
    • 2 replies
    • 236 views

  15. Are the donations a one off?

    By rsdaily,
    • 2 replies
    • 237 views
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