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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. Create an online SQL database for people to access

    By leonewema,
    • 1 reply
    • 272 views

  2. Webmail (roundcube) in Tommy seems down

    By appmaker,
    • 0 replies
    • 171 views

  3. [Solved] add Domain

    By w2hsystem,
    • 1 reply
    • 347 views

  4. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 227 views

  5. [Solved] Add Domain

    By riz,   
    • 1 reply
    • 305 views

  6. [Solved] Donation completed via card – signup page error

    By Paschalidis Crhisovalantis,
    • 2 replies
    • 356 views

  7. [Solved] Add subdomain scheduling.mimisvipsalon.helioho.st

    By mimisvipsalon,
    • 1 reply
    • 318 views

  8. [Solved] Add a Domain please

    By pokemonwawi,
    • 1 reply
    • 238 views

  9. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 254 views

  10. [Solved] Add custom domain as addon domain

    By nepnep7601,
    • 1 reply
    • 247 views

  11. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 227 views

  12. False Alarm Quota Exceed

    By genwork,
    • 2 replies
    • 328 views

  13. [Solved] Add Domain

    By botanko,
    • 1 reply
    • 252 views

  14. [Solved] Add domain

    By sushekh15,
    • 1 reply
    • 256 views

  15. I found a strange file in my account

    By hostmysiteplease,
    • 3 replies
    • 341 views
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