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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,754 topics in this forum

  1. [Solved] the domain stopped serving duo to this configuration

    By osmaralvarez6911,
    • 4 replies
    • 465 views

  2. php open base dir restriction and graditudinal blessings (gratitude)

    By ajaxStardust,
    • 0 replies
    • 469 views

  3. [Solved] Add New Domain please

    By pokemonwawi,
    • 1 reply
    • 281 views

  4. 404

    By w2hsystem,
    • 2 replies
    • 316 views

  5. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 288 views

  6. [Solved] 502 Bad Gateway

    By tdm,
    • 1 reply
    • 355 views

  7. remote acess to the postgresql database from any ip

    By camilogeo,
    • 2 replies
    • 317 views

  8. add addon domain.

    By lechatnoirgaleri,
    • 1 reply
    • 246 views

  9. [Solved] Connection to database server

    By dipeshshrestha,
    • 6 replies
    • 464 views

  10. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 291 views

  11. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 425 views

  12. [Solved] Change of main domain and addition of subdomains

    By anthonyt,   
    • 1 reply
    • 314 views

  13. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 282 views

  14. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 277 views

  15. [Solved] subdomain creation request

    By sistech,
    • 3 replies
    • 444 views
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