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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. Cannot log in to Plesk

    By walterpowell,
    • 7 replies
    • 384 views

  2. [Solved] I want to be able to bind my own domain name

    By seekwe,
    • 2 replies
    • 247 views

  3. [Solved] No (sub)domain options for my account?

    By ronvdc,   
    • 6 replies
    • 340 views

  4. [Solved] Account wipe

    By Guest zlatko1,   
    • 2 replies
    • 172 views
    • Guest
    • Guest

  5. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 211 views

  6. [Solved] Start over

    By guessthecase501,
    • 1 reply
    • 245 views

  7. [Solved] Hey admin can you add this domain in my account

    By sarfraaz12,
    • 2 replies
    • 209 views

  8. [Solved] Please add my Domain

    By krisenigma,   
    • 1 reply
    • 252 views

  9. [Solved] Increased storage

    By mm1,   
    • 3 replies
    • 293 views

  10. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,
    • 1 reply
    • 320 views

  11. [Solved] Internal Server Error

    By msbsurfi,
    • 10 replies
    • 705 views

  12. [Solved] Domain change

    By raandre,   
    • 3 replies
    • 268 views

  13. [Solved] request domain added

    By akalia,
    • 1 reply
    • 167 views

  14. Lets Encrypt time to renew ..

    By fuzmic,
    • 0 replies
    • 162 views

  15. Node JS app on Tommy not running

    By mariadumas,
    • 1 reply
    • 204 views
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