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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,491 topics in this forum

  1. [Solved] Mail server down

    By carlos77,
    • 4 replies
    • 410 views

  2. [Solved] Pease reset my account joaoricardobo. wipe data

    By joaoricardobo,
    • 1 reply
    • 291 views

  3. ajout de domaine

    By TeknoraInfrakit,
    • 1 reply
    • 278 views

  4. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 276 views

  5. [Solved] Add new domain

    By riz,   
    • 1 reply
    • 260 views

  6. [Solved] Change the subdomain name

    By misternas,   
    • 3 replies
    • 490 views

  7. [Solved] Request for add-on domain names

    By Seekier,
    • 1 reply
    • 321 views

  8. [Solved] add domain

    By tstgame,   
    • 3 replies
    • 365 views

  9. [Solved] i can’t reset password

    By ncatey2,
    • 6 replies
    • 458 views

  10. [Solved] add domain for brinkmj70

    By Matt Brinkman,
    • 1 reply
    • 278 views

  11. [Solved] "Request to Add Domain to My HelioHost Account (Username: nothingness)"

    By nothingness,   
    • 4 replies
    • 428 views

  12. [Solved] Reset my account: petersen

    By cornelio,
    • 1 reply
    • 330 views

  13. [Solved] 403 Errors on HTML file - file permissions fixed, but error continues

    By TheRamblingTy,
    • 4 replies
    • 516 views

  14. [Solved] Request to add additional domain for user: strongestleo

    By strongestleo,   
    • 1 reply
    • 269 views

  15. [Solved] Add a domain

    By zdsa,
    • 5 replies
    • 439 views
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