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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,700 topics in this forum

  1. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 265 views

  2. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 321 views

  3. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 175 views

  4. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 242 views

  5. [Solved] Change Domain

    By vincent.maule,
    • 1 reply
    • 260 views

  6. [Solved] ACCOUNT RESET REQUEST (All of my current data can be deleted)

    By elkhaddir,
    • 1 reply
    • 218 views

  7. [Solved] Add new domains

    By elimeletca,
    • 1 reply
    • 195 views

  8. [Solved] Add new domain

    By elimeletca,
    • 2 replies
    • 194 views

  9. [Solved] I want to register a domain

    By jnreyy,
    • 2 replies
    • 242 views

  10. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 167 views

  11. [Solved] subdomain not working

    By boylansr,
    • 2 replies
    • 260 views

  12. Request to add subdomain

    By szhiro,
    • 2 replies
    • 255 views

  13. [Solved] Change MAIN DOMAIN and add domain inside the newly changed domain

    By websys,   
    • 3 replies
    • 254 views

  14. pedido de ajuda

    By Nanizinha,
    • 0 replies
    • 98 views

  15. [Solved] redirects to login_up.php on some users

    By psn09999,
    • 5 replies
    • 401 views
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