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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,754 topics in this forum

  1. Request to Add Subdomain to my account

    By brunomanoelfb,
    • 1 reply
    • 322 views

  2. phpMyAdmin

    By ibra,
    • 3 replies
    • 415 views

  3. [Solved] Website reactivation request

    By marcodalcanto,
    • 3 replies
    • 391 views

  4. Possible Terms of Service violation detected

    By rmx1986,
    • 1 reply
    • 233 views

  5. i want to change my domain (https://bluesky4e.heliohost.us/) to (https://olvproxy.heliohost.us/)

    By dwyazzo2000,
    • 1 reply
    • 299 views

  6. DNS records for email

    By imimbergman,
    • 2 replies
    • 340 views

  7. [Solved] Request to add a new domain name and remove the old one

    By blueyesk,
    • 1 reply
    • 436 views

  8. [Solved] Add a new subdomain in my account

    By ai,   
    • 1 reply
    • 258 views

  9. Uncreated

    By ibra,
    • 1 reply
    • 287 views

  10. [Solved] Reset my account

    By ibra,
    • 3 replies
    • 366 views

  11. Not Found The requested

    By ibra,
    • 1 reply
    • 274 views

  12. [Solved] Delete and add Domain please

    By pokemonwawi,
    • 1 reply
    • 445 views

  13. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 2 replies
    • 399 views

  14. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 1 reply
    • 330 views

  15. [Solved] Possible Terms of Service violation detected

    By pokemonwawi,
    • 3 replies
    • 382 views
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