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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,014 topics in this forum

  1. 504 during python script through a cgi link

    By ebgds,   
    • 1 reply
    • 195 views

  2. [Solved] Lets Encrypt doesn't cover my webmail access

    By matyka,
    • 1 reply
    • 236 views

  3. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 221 views

  4. [Solved] Subdomain request

    By jonahm,
    • 1 reply
    • 175 views

  5. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 169 views

  6. [Solved] domain change

    By Guest hunterp11,
    • 1 reply
    • 189 views

  7. [Solved] Add a new domain

    By steamspace,
    • 2 replies
    • 200 views

  8. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 249 views

  9. [Solved] Wipe my account

    By foxyedu,   
    • 1 reply
    • 184 views

  10. [Solved] Direct link on SVG gives me 404

    By Guest DmC,
    • 2 replies
    • 225 views

  11. Are the donations a one off?

    By rsdaily,
    • 2 replies
    • 221 views

  12. [Solved] Please add two addon domains to my account

    By ronvdc,   
    • 1 reply
    • 248 views

  13. [Solved] Change the domain from saleh-hr.com to devs-zone.com

    By hayahsocial2024,
    • 2 replies
    • 244 views

  14. [Solved] Request for Domain Change to alvarovotan.eu

    By alvaro00,
    • 3 replies
    • 201 views

  15. [Solved] i'm not able to login to johnny.heliohost.org

    By i,   
    • 10 replies
    • 606 views
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