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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,087 topics in this forum

  1. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 179 views

  2. SSL/TSL error message

    By skullys,
    • 2 replies
    • 202 views

  3. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 171 views

  4. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 284 views

  5. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 175 views

  6. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 170 views

  7. [Solved] Hosting modifications

    By Guest DmC,
    • 3 replies
    • 196 views

  8. New Domain

    By knrmaintenance,
    • 1 reply
    • 120 views

  9. [Solved] Website & Emails unreachable

    By tmzafar,
    • 3 replies
    • 245 views

  10. [Solved] Wipe my account and start over.

    By aigc,   
    • 1 reply
    • 133 views

  11. [Solved] Add domain

    By pacitan,   
    • 3 replies
    • 254 views

  12. [Solved] I need to wipe the data and start over please

    By ossvrc,   
    • 1 reply
    • 168 views

  13. [Solved] Request resetting my account to start over

    By elkhaddir,   
    • 2 replies
    • 218 views

  14. Domain name change

    By heathmoore,
    • 1 reply
    • 153 views

  15. [Solved] Wipe Storage

    By sins4skins,   
    • 1 reply
    • 200 views
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