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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. Webmail (roundcube) in Tommy seems down

    By appmaker,
    • 0 replies
    • 155 views

  2. [Solved] add Domain

    By w2hsystem,
    • 1 reply
    • 331 views

  3. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 213 views

  4. [Solved] Add Domain

    By riz,   
    • 1 reply
    • 273 views

  5. [Solved] Donation completed via card – signup page error

    By Paschalidis Crhisovalantis,
    • 2 replies
    • 331 views

  6. [Solved] Add subdomain scheduling.mimisvipsalon.helioho.st

    By mimisvipsalon,
    • 1 reply
    • 299 views

  7. [Solved] Add a Domain please

    By pokemonwawi,
    • 1 reply
    • 220 views

  8. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 233 views

  9. [Solved] Add custom domain as addon domain

    By nepnep7601,
    • 1 reply
    • 229 views

  10. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 212 views

  11. False Alarm Quota Exceed

    By genwork,
    • 2 replies
    • 306 views

  12. [Solved] Add Domain

    By botanko,
    • 1 reply
    • 229 views

  13. [Solved] Add domain

    By sushekh15,
    • 1 reply
    • 225 views

  14. I found a strange file in my account

    By hostmysiteplease,
    • 3 replies
    • 311 views

  15. [Solved] Domains request (dramadan)

    By dramadan,
    • 1 reply
    • 241 views
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