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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] enable this below extension

    By Supreeth tungal,
    • 3 replies
    • 179 views

  2. [Solved] change main domain to merry.care

    By spforsom,
    • 1 reply
    • 151 views

  3. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 652 views

  4. [Solved] Change main domain to sukarmi.com

    By spforsom,
    • 2 replies
    • 164 views

  5. [Solved] switch the server to powerful one

    By spforsom,
    • 7 replies
    • 358 views

  6. Website redirected to default Plesk page

    By lsu,
    • 3 replies
    • 198 views

  7. [Solved] Please help me add Addon Domain

    By xiaotusoushu,
    • 1 reply
    • 150 views

  8. Site can’t be reached via Google search

    By vir,
    • 5 replies
    • 298 views

  9. [Solved] Need a subdomain.

    By daman,
    • 1 reply
    • 224 views

  10. [Solved] Add a new domain

    By karvp,
    • 2 replies
    • 235 views

  11. [Solved] Delete Account Vcosic

    By vcosic,
    • 1 reply
    • 168 views

  12. [Solved] Swapping from Tommy to Mercury VPS

    By rbk6,
    • 1 reply
    • 192 views

  13. [Solved] Redirecting my domain name to heliohost

    By st4lwolf,   
    • 7 replies
    • 614 views

  14. [Solved] wipe my account

    By e0l0wjazt,
    • 3 replies
    • 339 views

  15. website not secure

    By jdauthre,
    • 1 reply
    • 185 views
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