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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,429 topics in this forum

  1. [Solved] add a new sub domain

    By datatech,
    • 1 reply
    • 251 views

  2. [Solved] Add a subdomain request

    By fthasdd,
    • 1 reply
    • 234 views

  3. [Solved] Changing main domain for user "fthasdd"

    By fthasdd,   
    • 1 reply
    • 228 views

  4. [Solved] Mail server down

    By carlos77,
    • 4 replies
    • 375 views

  5. [Solved] Pease reset my account joaoricardobo. wipe data

    By joaoricardobo,
    • 1 reply
    • 256 views

  6. ajout de domaine

    By TeknoraInfrakit,
    • 1 reply
    • 210 views

  7. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 252 views

  8. [Solved] Add new domain

    By riz,   
    • 1 reply
    • 226 views

  9. [Solved] Change the subdomain name

    By misternas,   
    • 3 replies
    • 415 views

  10. [Solved] Request for add-on domain names

    By Seekier,
    • 1 reply
    • 290 views

  11. [Solved] add domain

    By tstgame,   
    • 3 replies
    • 344 views

  12. [Solved] i can’t reset password

    By ncatey2,
    • 6 replies
    • 416 views

  13. [Solved] add domain for brinkmj70

    By Matt Brinkman,
    • 1 reply
    • 253 views

  14. [Solved] "Request to Add Domain to My HelioHost Account (Username: nothingness)"

    By nothingness,   
    • 4 replies
    • 398 views

  15. [Solved] Reset my account: petersen

    By cornelio,
    • 1 reply
    • 279 views
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