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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. [Solved] add domain name (i need to create a new domain name)

    By wwwmariamzombo,   
    • 1 reply
    • 161 views

  2. [Solved] Domain name change

    By russgarde03,
    • 2 replies
    • 164 views

  3. Drupal update

    By visionm,
    • 6 replies
    • 318 views

  4. Addition of free domains in Heliohost

    By hundalprabh07,
    • 1 reply
    • 147 views

  5. [Solved] To add domain

    By harmer,
    • 4 replies
    • 223 views

  6. [Solved] Would you please add domain elivergara.com

    By elivergara,   
    • 2 replies
    • 147 views

  7. No changes made to website, but it now gives 500 error

    By alewis,
    • 9 replies
    • 264 views

  8. [Solved] Addon Domain Request

    By ismailserin,
    • 2 replies
    • 154 views

  9. Dovecot Reload Failed - Restored Johnny Account

    By bintrestreeterm,
    • 2 replies
    • 386 views

  10. [Solved] add domain

    By alberto4,
    • 1 reply
    • 183 views

  11. i am not able add git repo on my account help to do that.

    By harshil,
    • 1 reply
    • 133 views

  12. [Solved] Change of Domain

    By marvelousaare,
    • 3 replies
    • 238 views

  13. want to add my own custom domain

    By moddriodco,
    • 1 reply
    • 168 views

  14. [Solved] Change domain

    By zhanang19,
    • 1 reply
    • 170 views

  15. [Solved]  site name is "https://neoraj3.helioho.st/" but I want to name it "https://mykdcv.helioho.st/"

    By neoraj3,
    • 1 reply
    • 211 views
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