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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,653 topics in this forum

  1. [Solved] Change my account email to gmail please

    By roxanne,
    • 2 replies
    • 312 views

  2. [Solved] Please enable SSH access for my account: nazzkid207

    By nazzkid207,
    • 1 reply
    • 230 views

  3. [Solved] Add a New Domain please

    By pokemonwawi,
    • 1 reply
    • 278 views

  4. [Solved] Need to create subdomains

    By mrj,
    • 2 replies
    • 326 views
    • mrj
    • mrj

  5. [Solved] Request for subdomains

    By npnbss,   
    • 1 reply
    • 250 views

  6. Cant create account

    By dave12,
    • 1 reply
    • 206 views

  7. [Solved] Add domain

    By chapmjs,   
    • 1 reply
    • 250 views

  8. [Solved] Request for new addon domains to be added to my account

    By chrisohps,
    • 8 replies
    • 668 views

  9. [Solved] new domain

    By jhromany,
    • 3 replies
    • 368 views

  10. [Solved] Please add domains

    By thepottervault,
    • 1 reply
    • 253 views

  11. [Solved] Support

    By lab18bke,
    • 1 reply
    • 273 views

  12. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 265 views

  13. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 256 views

  14. Add domain

    By lombardonicolo49,
    • 7 replies
    • 572 views

  15. [Solved] Can i add my own domain that i have?

    By carbonapi,
    • 3 replies
    • 3.8k views
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