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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] add domain

    By gucabansimon,
    • 1 reply
    • 201 views

  2. [Solved] remove domain

    By gucabansimon,
    • 1 reply
    • 191 views

  3. [Solved] Prevent indexing of files within a directory

    By b0chard,
    • 1 reply
    • 240 views

  4. [Solved] Add Domains and Subdomains to my Account

    By appnetwork,
    • 1 reply
    • 279 views

  5. [Solved] Change main domain & add two subdomains

    By xtcraft,
    • 4 replies
    • 368 views

  6. [Solved] Add Subdomain dev-event.wahyupratama.web.id

    By ayuatama,
    • 1 reply
    • 220 views

  7. Requesting a new domain

    By sapalv11,
    • 3 replies
    • 332 views

  8. php open_basedir restriction - topic exists

    By ajaxStardust,
    • 5 replies
    • 11.4k views

  9. [Solved] Add Subdomain to my Account

    By srjnetwork,
    • 1 reply
    • 198 views

  10. [Solved] ADD DOMAIN, REMOVE DOMAIN (Host Plan: Morty, Username: Softhauz)

    By softhauz,
    • 2 replies
    • 347 views

  11. [Solved] Add Subdomains to my Account

    By srjnetwork,
    • 1 reply
    • 215 views

  12. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 191 views

  13. My web page will not open - error message: "This site can’t provide a secure connection"

    By wapps,   
    • 3 replies
    • 290 views

  14. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 233 views

  15. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 209 views
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